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Customer Ratings & Reviews

$29.99
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Comp. Value: $39.99

Customer reviews

Rating 3.4 out of 5 stars with 932 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers express satisfaction with the All-in-One Travel Adapter and Converter, particularly highlighting the convenience of the USB ports, and its ease of use. The quality and compact design also receive positive feedback. However, some customers have reported compatibility issues with certain devices, concerns about the size and heat generated during use, and its weight causing it to detach from outlets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 932 reviews
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Worked well in Germany

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took on a trip to Germany. No problems at all worked fine at the hotel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work at converting different voltages!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this in France on the correct setting but when I plugged in my flat iron it kept making a clicking sound and my iron was insanely hot even though it was on the lowest setting. When I was halfway through straightening my hair, there was a short circuit and my flat iron stopped working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PollyS, Thank you for taking the time to leave a review of our Insignia™ - All-in-One Travel Adapter and Converter with 2 USB Ports - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Sick product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Europe, been using this and it works really well. Don't regret buying at all. Wish it was cheaper but aside from that, perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traveled overseas. This device worked great. Would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great converter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great converter, half the size it used be few years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product for international travellers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an international converter that we bring whenever we travel abroad. It is heavy and adds to the weight of our luggage or carry on. The insignia All in One Travel Converter we just bought from Best Buy is smaller and lighter. It’s more practical than the one we currently have. I’m satisfied with this product and recommend it for international travelers.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didnt work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bougjt it ans tried it on Paris France and it didnt work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that the product didn't work for you during your trip to Paris, France. It's important for travel adapters to be compatible with the electrical outlets in the country you're visiting. We recommend double-checking the specifications of the adapter to ensure it supports the voltage and plug type used in France. If you need further assistance or a replacement, please don't hesitate to reach out to the manufacturer or the retailer where you purchased the adapter. We apologize for any inconvenience this may have caused and hope you were able to find a suitable solution for your needs. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841 BBY-ExBrand_Insignia

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Quality purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best I’ve owned. Quality product. Stays tight in socket

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product simply didn't work. Had to return it. Would never buy another.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and love how I can use it for so many different places

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    travel converter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is one of the best all in one travel converter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work; made a bunch of noise and don't provide power.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Shawn, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great value and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter to use for her trip to Greece. She was able to keep her laptop and cellphone charged for the entire trip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and shipping on time. Reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for going overseas and it was convenient and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much. I will recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Great universal plug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that is has 2 USB ports on it. I recommend it for travel

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 1 out of 5 stars

    Didn’t work.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work in Germany and I returned it and got a new one. Won't know if it works until I travel again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello tearbear,
      We are very sorry to read that the converter did not work in Germany. Please do not hesitate to contact us if you ever need help with the replacement. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Taking a trip soon, glad to find this !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but was glad to find it at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and extremely small. Perfect for travel.

    I would recommend this to a friend
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