Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and extremely small. Perfect for travel.
I would recommend this to a friend - Pros mentioned:Ease of use
Travel adapter/converter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as a power convert. It make a crackling sound when I tried to use that option. The other features worked fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RaulC,
Thanks for taking the time and effort to leave a review with our Insignia™ - All-in-One Travel Converter - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
If this product keeps on making a crackling sound when converter is used, you may contact the Best Buy customer service at 1 (888) 237-8289 if this is still within the return and exchange period or you may reach out to us by using the link below.
Insignia Products
Lisa
https://insigniaproducts.com
R
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product would recommend buying this if you are going overseas
I would recommend this to a friend- Cons mentioned:Compatibility
Awful product, do not purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it once and now it the power keeps fluctuating on and off. Completely useless and I’m overseas for another 2 months. Don’t waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DidiH,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Really liked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great while on my trip to Europe. I liked I was able to charge my phone with this.
I would recommend this to a friendWorks. For a couple days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used in Austrauila. Worked for a couple days then broke. Ended up draining my battery overnight instead of charging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Baker,
Thank you for writing a review about our Insignia™ - All-in-One Travel Converter - Black.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your
unit.
Insignia Support
Marites
www.Insigniaproducts.com
nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ppreeeeeeeeeeeeeeeetty goooooooooooooooooooooooooooooooooood
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It sounds like you’re really happy with the Insignia™ All-in-One Travel Adapter and Converter, EDDY! It’s great to hear that it’s working well for you. If you have any other thoughts or need assistance with anything else, feel free to share! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
Adapter for multiple countries
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new multi country adapter for traveling basically anywhere in the free world.
I would recommend this to a friend- Pros mentioned:Usb ports
Great for traveling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save my new laptop while daughter is traveling abroad
I would recommend this to a friend Quality Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made product. Unfortunately, I couldn't use it because it was the adaptor I needed. I needed an adaptor for a subwoofer that was from Europe and had a two prong plug.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my college student to go on study abroad to Europe. It worked great. I like that it is universal because who knows where he might travel in the future.
I would recommend this to a friendDoes not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this just as my wife was leaving for a 3 week trip, and she told me that it doesn’t work at all (after she left the country). I don’t know what the failure mode is, but seems to me this should be a pretty simple device to operate. Will return it as soon as she gets back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KeithN! I am truly sorry to hear about the inconvenience your wife experienced with the Insignia™ All-in-One Travel Adapter and Converter during her trip. It must have been frustrating for both of you to discover that it didn't work properly after she had already left the country. I can understand how disappointing and unexpected this situation must have been. This is not the quality of product that we want to provide to our customers, and your feedback is invaluable in helping us improve our products. Please know that we are here to assist you with the return process covered by the manufacturer's warranty. Feel free to call 1-877-467-4289 for further assistance.
JC | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Cons mentioned:Compatibility
Product Failed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work in Europe. Luckily we were able to borrow a friends, but no matter what we did or tried, it just did not work. Will be returning it.
No, I would not recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth buying if you are traveling. I’ll recommend to buy it.
I would recommend this to a friend- Cons mentioned:Heat
Overheating
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not pleased this gadget it overheats and lost a camera charger as a result
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Valerie,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
The one travel converter you need to have…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked on the plane very nicely it also worked in the airport in Hong Kong and of course in Australia. I would definitely recommend this item for anybody that is travel internationally!!!
I would recommend this to a friendDisappointed as it can;t be used long term
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a disappointment. If you are looking to travel and charge your phone, look elsewhere as it can't be used for more than 10 minutes in converter mode. Disappointing purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your disappointing experience with the Insignia All-in-One Travel Adapter and Converter. We apologize that the product did not meet your expectations, particularly in its ability to support your travel needs. We understand that being able to use it for more than 10 minutes in converter mode was important to you, and we're sorry to hear that it fell short. We'll take your feedback into consideration as we continue to develop and improve our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
Travel buddy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can bring and rely on it when traveling. Worth buying it and affordable.
I would recommend this to a friendIt is an easy to use plug.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product to have for international travels more so where we have different power ratings.
I would recommend this to a friendAdapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Greece on vacation . Worked like a charm to keep my phone and iPad charged .
I would recommend this to a friend