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Customer reviews

Rating 3.4 out of 5 stars with 917 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 917 reviews
  • Rated 5 out of 5 stars

    Versatile converter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with a US 1800 watt hairdryer and laptop that we used in Sweden in Finland with this converter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for charger not cpap machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would overheat and then shut off. It was fine for charging my phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Moose. Thank you for writing a review about our Insignia Travel Converter. I apologize that this charger will overheat and shut off but can charge your phone. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this to Paris and it worked great! It charged my phone and I was even able to use my hair dryer with no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money. Buy TUMI instead

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is worthless. I used this in London and after two days, it started to work intermittently. It would show that's it's "on" but only pulse electricity. Couldn't charge my laptop or work on a presentation before a huge pitch. Had to buy a quality device from TUMI to salvage my business trip. To say that I am fire breathing demonic mad is an understatement. The only thing to make it worst is some BS comment from a Customer Service Rep that won't do anything to solve my headache, fix the product, and compensate me for wasted time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I certainly apologize about the situation with your Travel Converter. No one expects to have a product stop working after such a short time. Nevertheless, the unit is designed to work properly and I would like to provide you with options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can correctly review your case.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it overseas to Germany and it did not properly charge my laptop. I'm actually surprised it didn't catch on fire. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I understand your Travel Converter didn't work for you. This has also surprised us and we don't want any of our customers to be in such a risk. Allow us to validate further details for us to help you find the best solution to this.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item. Got very hot when charging my camera battery in Europe.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello AVphile. Thank you for taking the time to leave a review on Insignia™ - All-in-One Travel Converter. We deeply apologize for the alarm that you had when this unit got hot when you use it. I am happy that you were able to make a return of it.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Useless in London

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this in London. The unit would charge for 5 minutes and then overheat and shutdown. Useless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work in all of Europe. Poor design. Kept cutting off and on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Review,

      Please know that your feedback is important so we can improve the quality of our product. If you need further assistance, please contact Insignia 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    For school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well and came in a great size……………………………………..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi George, thank you for your interest to our Insignia™ - All-in-One Travel Adapter and Converter with 2 USB Ports. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    All in one lie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all I purchase right before going to Europe for 10 days and it work only one night where I was able to charge my phone and laptop. Now it did charge my portable charger but who wants to wait around all day for that when you have a fast charger for your phone complete trash return asap

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You can take it everywhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent it works very well If I need it, I will buy the same thing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Oversized and worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money and doesn’t last. Took this with me in vacation and it stopped working after less than a week. The plug is HUGE and takes up a lot of space.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well while I’m vacationing overseas for 3 weeks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Depends how you use it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine if you only use it in adapter mode but converter mode breaks after a few weeks, you’re better off with another product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    converter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item I can use it when I travel to the Philippines. It was very useful and convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Do no buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Product. I used it once and it no longer works,

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrianH!

      Thank you for taking the time to review our Insignia - All-in-One Travel Converter - Black, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    POWER throughout italy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it throughout Italy it was great. Very portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must one to have in your travel kit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If yiu are a frequent traveller or visiting multiple countries in one trip, this is a saver. I used it for my Europe and India trip.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Save your $

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened this when I arrived in Amsterdam and it didn’t work at all. The US plugs will not go all the way in so it is not usable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I apologize for the inconvenience that this product caused you while you were traveling. I know the importance of being able to charge your products and stay connected, so thank you for sharing your thoughts, so we can improve our products. In the meantime please know that you can contact us so we can assist you with this situation.
      Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to be used in a trip to Ireland. It was not compatible to their outlets. Was unable to use it. Will be returning it

    No, I would not recommend this to a friend