Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers express satisfaction with the All-in-One Travel Adapter and Converter, particularly highlighting the convenience of the USB ports, and its ease of use. The quality and compact design also receive positive feedback. However, some customers have reported compatibility issues with certain devices, concerns about the size and heat generated during use, and its weight causing it to detach from outlets.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility, Converter
Not reliable as converter or adapter - keep shoppi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In 3 Spanish cities over 8 days I found this very unreliable, in both converter and adapter mode. Sorry to say my unknown brand worked far better than this from Insignia. :( Would return it if I could, but time’s up. Save yourself the disappointment and try a different manufacturer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DianeS,
Thanks for taking the time and effort to leave a review with our Insignia™ - All-in-One Travel Converter - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Pros mentioned:Ease of use
Insignia All-in-One Travel Adapter and Converte
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I don't have to worry my trips especially to those countries with different type of oultet. I can still used my own charger and charge multiple gadget at the same time.
I would recommend this to a friend - Cons mentioned:Size, Weight
Works like it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like described. My only gripe is its bulky and heavy.
I would recommend this to a friend - Pros mentioned:Usb ports
All-in-One with Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, this was worth it since it is multi-use worldwide. It comes along with two USB slots on the bottom of the converter which was very useful. During my Asia trip, I was not able to connect in between Korean Hotels which set me back because I was working on my studies. Luckily I was able to return this!
No, I would not recommend this to a friend - Cons mentioned:Compatibility, Heat
Almost started a fire
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The converter doesn’t work at all and overheats a lot when charging with a laptop. It was giving off a burning plastic odor after a day and later that night when I unplugged it when the smell got even worse it was piping hot. Honestly just avoid buying a converter/adapter. They’re dangerous and unreliable. If you can get a charging brick in the country your visiting or a wire to change for your laptops connection point do that instead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ValouC,
Thank you for taking the time to review our Travel Adapter, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Compatibility, Weight
Not Worth It (read before buying)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, don’t get it. The sacrifice in reliability outweighs the expected convenience of having all of the adapter options. It is very heavy and will fall out of an outlet that isn’t near new. Also using it on a MacBook not only doesn't work for charging the laptop, but also had broken it for use for any other device. The charge wouldn't hold for more than a second, acting almost like a flickering light but with charge. Because Best Buy’s return policy isn’t 30 days you should just stay away from it. Buy a simpler single adapter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JakePhillips,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - All-in-One Travel Converter. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Reliable after so much time
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used this going over seas and it was exactly what I needed. still use it all the time even not overseas.
I would recommend this to a friend- Cons mentioned:Size
Travel adapter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job, it's bulky but I am not sure that there is an international adapter that is not bulky. Unfortunately it did not work with my Dyson for converting waltage which is what I bought it for
I would recommend this to a friend Good for hair dryer. Nothing else.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great in converter mode for my wife’s hair dryer. Stopped working in adapter mode for charging devices. Would not buy again. Didn’t bring it back from Indonesia. Want with the weight.
No, I would not recommend this to a friend- Cons mentioned:Size, Weight
Not useful for MAC users.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size of the converter is too big and heavy for the actual stick that goes into the plugs. When used with a MacBook Pro charger thats too heavy it will fall and won’t remain connect to the power source. Will start turning on and off and risking the chance to burn the equipment connected. Not well designed.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Be careful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was faulty and did not work with us laptops. I think it had a voltage issue of some sort. A cheap $10 converter purchased in the airport worked better
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that the travel converter didn’t work properly with U.S. laptops and may have had a voltage issue. We understand how frustrating it is when a product doesn’t perform as expected, especially during travel. Your feedback is important and will be shared with our team to help improve product safety and reliability.
Keith | Insignia Support
- Cons mentioned:Size
Gets the job down but bulky
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was able to get power to hair straightener in Ireland. It is very bulky and could be hard to travel with
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ All-in-One Travel Adapter and Converter with 2 USB Ports! We're glad to hear that it successfully powered your hair straightener in Ireland. We appreciate your feedback regarding its bulkiness and understand that it might be challenging to travel with. Your insights are valuable to us, Kevin, and we appreciate you taking the time to share your experience. If you have any further comments or need assistance, please don't hesitate to reach out. Safe travels! Ivy | Insignia Support
- Cons mentioned:Size
Functional but bulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and great all-in-one converter & adapter for all major countries but it is quite big. I used to have a different one that did exactly the same as this but was much smaller but I couldn’t find it.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Size
Bulky, but does it's job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd much prefer a smaller adapter, but this one worked when needed. It's a nice all in one package though.
I would recommend this to a friend - Cons mentioned:Weight
Does not fit in the socket well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter is nice because it works in lot of different countries, but the U.S. part that plugs into the wall only has two metal slides to fit into the top 2 sockets. That can be convenient but it would be nice if they could have included the the third bottom metal adapter because when it you plug it in an American wall socket the adapter is too heavy to support its own weight. Great for traveling but not versatility enough to keep if your not traveling.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for taking the time to share your insights about this travel converter. We understand the importance of being able to plug your devices at any time, and your feedback regarding the U. S. plug will help us check for ways to improve this model or keep it in mind for the future.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Usb portsCons mentioned:Heat
Bad prduct, gives insignia product bad name now
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good overheated, I used it in Germany, London, Rome, and it kept overheating and the only thing that worked was the USB port, I ended up using my friends simple single adapter without the whisles and not broken, look at other re
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ All-in-One Travel Adapter and Converter. We sincerely apologize for the issues you experienced while using our product. Your safety and satisfaction are our top priorities, and we take your concerns very seriously.
Overheating can be a serious issue, and we appreciate you bringing this to our attention. We continuously strive to improve our products, and your experience will help us in our ongoing efforts to enhance the quality and reliability of our adapters.
If you haven't already, we encourage you to reach out to our customer support team so we can assist you further, whether that means troubleshooting the issue or addressing your concerns directly. Your feedback is invaluable to us, and we hope to have the opportunity to make this right for you.
Thank you again for your feedback, and we hope to regain your trust in our Insignia products.
- Cons mentioned:Size
OK adapter-converter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work. I was in Berlin earlier this year and I'm usually in Africa. The plug adapter is typically what I need and it has a sufficient variety for all countries. I use the voltage converter as well if I need it. It's bulky, heavy, and does not stay securely in the outlet so I have to prop it up on something and in a hotel that requires some Rube Goldberg-type construction. I'm not a fan of the USB ports - slow charging. I'm looking for a replacement
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that our plug adapter and voltage converter have worked well for you in various countries. We apologize for any inconvenience caused by the bulky and heavy design of the adapter and its lack of secure fit in outlets. We appreciate your input on the USB ports and will take this into consideration for future improvements. We understand your need for a replacement and hope to provide you with a better product in the future. Thank you for choosing our products. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Pros mentioned:Ease of useCons mentioned:Size
Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small and easy to transport. Works pretty well in other countries.
I would recommend this to a friend - Pros mentioned:Usb ports
Lasted about three days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of the design is nice, having all the different plugs within one unit and having two 2.4 Amp USB outputs is a big plus too. However, the European two prong plug doesn’t fit well in the socets and is loose due to the weight of the adapter. My adapter stopped working after three days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ All-in-One Travel Adapter and Converter with 2 USB Ports. We're sorry to hear about the issues you've experienced with the European plug and that your adapter stopped working after just three days.
We take full responsibility for this and want to make it right. Please reach out to our customer service team so we can assist you with a return or exchange. Your satisfaction is important to us, and we appreciate your input as it helps us improve our products.
Thank you for giving us the opportunity to address this issue. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Pros mentioned:Quality
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great would buy again and probably will get another next time I go back. Heads up that there were times it wouldn’t support charging a switch. It could’ve been that the outlet it was used for wasn’t strong enough as we were on the plane
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Travel! We're glad to hear that the Insignia™ All-in-One Travel Adapter and Converter worked well for you and that you're considering picking up another one. It’s definitely a handy companion for international travel! We appreciate your insight about charging a Switch—it’s possible that certain airplane outlets may not provide enough power for more demanding devices. Your feedback is valuable, and it’s great to have real-world usage details to help future travelers. Thanks again for your review, and we hope your next adventure is just as smooth! Ivy | Insignia Support
