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Customer Ratings & Reviews

Your price for this item is $34.99
The comparable value price is $39.99

Customer reviews

Rating 3.4 out of 5 stars with 916 reviews

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  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 916 reviews
  • Pros mentioned:
    Usb ports
    Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Unreliable travel adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usb ports work great. The socket itself does not work. My laptop and chargers did not work. All in one makes it easy to use. It is also lightweight. Poor quality. Not reliable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear about your experience with the USB socket not functioning properly despite the ports working well. Providing reliable products is our priority, and we apologize for any inconvenience this has caused. Your feedback regarding the quality and reliability is valuable to us, and we'll use it to address any issues with our products. If you need assistance with a replacement or if there's anything else we can do to help, please don't hesitate to contact our customer service team. We apologize for any inconvenience this has caused and appreciate your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Travel Adapter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. We used this when we traveled to Spain last summer. It was helpful to keep our electronics charged and ready for our next adventure.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Embarassing lack of quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 and brought 3 on my trip. I’m in Italy while writing this. I’ll be here for two more weeks and it’s extremely disappointing (putting it mildly) how terrible these work. For one, they don’t really work. The only thing that has worked is the USB-A ports. One of these fried my drone charger on day one. None of them can support the weight of my macbook charger so I had to use my backpack to prop it up and they only worked for one night to charge my phone and macbook before crapping out. It’s certainly these products because my chargers work fine with my travel partner’s adapters. Never bought these before and never buying them again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Insignia - All-in-One Travel Converter - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Works like it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like described. My only gripe is its bulky and heavy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Converter

    Rated 2 out of 5 stars

    Not reliable as converter or adapter - keep shoppi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 3 Spanish cities over 8 days I found this very unreliable, in both converter and adapter mode. Sorry to say my unknown brand worked far better than this from Insignia. :( Would return it if I could, but time’s up. Save yourself the disappointment and try a different manufacturer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DianeS,

      Thanks for taking the time and effort to leave a review with our Insignia™ - All-in-One Travel Converter - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility, Heat

    Rated 1 out of 5 stars

    Almost started a fire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The converter doesn’t work at all and overheats a lot when charging with a laptop. It was giving off a burning plastic odor after a day and later that night when I unplugged it when the smell got even worse it was piping hot. Honestly just avoid buying a converter/adapter. They’re dangerous and unreliable. If you can get a charging brick in the country your visiting or a wire to change for your laptops connection point do that instead.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ValouC,

      Thank you for taking the time to review our Travel Adapter, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb ports

    Rated 3 out of 5 stars

    All-in-One with Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, this was worth it since it is multi-use worldwide. It comes along with two USB slots on the bottom of the converter which was very useful. During my Asia trip, I was not able to connect in between Korean Hotels which set me back because I was working on my studies. Luckily I was able to return this!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    All in one adapter and converter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't leave my carry-on bag. It's a lifesaver for me.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Gets the job down but bulky

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was able to get power to hair straightener in Ireland. It is very bulky and could be hard to travel with

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ All-in-One Travel Adapter and Converter with 2 USB Ports! We're glad to hear that it successfully powered your hair straightener in Ireland. We appreciate your feedback regarding its bulkiness and understand that it might be challenging to travel with. Your insights are valuable to us, Kevin, and we appreciate you taking the time to share your experience. If you have any further comments or need assistance, please don't hesitate to reach out. Safe travels! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Travel adapter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job, it's bulky but I am not sure that there is an international adapter that is not bulky. Unfortunately it did not work with my Dyson for converting waltage which is what I bought it for

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Weight

    Rated 1 out of 5 stars

    Not Worth It (read before buying)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, don’t get it. The sacrifice in reliability outweighs the expected convenience of having all of the adapter options. It is very heavy and will fall out of an outlet that isn’t near new. Also using it on a MacBook not only doesn't work for charging the laptop, but also had broken it for use for any other device. The charge wouldn't hold for more than a second, acting almost like a flickering light but with charge. Because Best Buy’s return policy isn’t 30 days you should just stay away from it. Buy a simpler single adapter.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JakePhillips,
      Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - All-in-One Travel Converter. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Travel Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and Easy to use with the 3 and one attachments for different countries

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great would buy again and probably will get another next time I go back. Heads up that there were times it wouldn’t support charging a switch. It could’ve been that the outlet it was used for wasn’t strong enough as we were on the plane

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, Travel! We're glad to hear that the Insignia™ All-in-One Travel Adapter and Converter worked well for you and that you're considering picking up another one. It’s definitely a handy companion for international travel! We appreciate your insight about charging a Switch—it’s possible that certain airplane outlets may not provide enough power for more demanding devices. Your feedback is valuable, and it’s great to have real-world usage details to help future travelers. Thanks again for your review, and we hope your next adventure is just as smooth! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Converter does not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the side of the device it says “Converter mode: For hair dryers and flat irons only.” I bought this specifically to convert power to my wife’s Dyson Airwrap while we were visiting Jordan from the U.S. It failed to do so. Rather, while converter mode is enabled, the Dyson plug emits a loud buzz without powering the dryer. We tried multiple outlets and test/reset on the dryer plug and nothing worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb ports
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Bad prduct, gives insignia product bad name now

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good overheated, I used it in Germany, London, Rome, and it kept overheating and the only thing that worked was the USB port, I ended up using my friends simple single adapter without the whisles and not broken, look at other re

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Insignia™ All-in-One Travel Adapter and Converter. We sincerely apologize for the issues you experienced while using our product. Your safety and satisfaction are our top priorities, and we take your concerns very seriously.

      Overheating can be a serious issue, and we appreciate you bringing this to our attention. We continuously strive to improve our products, and your experience will help us in our ongoing efforts to enhance the quality and reliability of our adapters.

      If you haven't already, we encourage you to reach out to our customer support team so we can assist you further, whether that means troubleshooting the issue or addressing your concerns directly. Your feedback is invaluable to us, and we hope to have the opportunity to make this right for you.

      Thank you again for your feedback, and we hope to regain your trust in our Insignia products. BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t work as well or as easily as promised. Some things didn’t even charge. I don’t recommend this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations and that you experienced issues with charging functionality. We aim to deliver reliable and easy-to-use devices, and your comments help us identify areas where we can improve. We appreciate you taking the time to share your experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Functional but bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and great all-in-one converter & adapter for all major countries but it is quite big. I used to have a different one that did exactly the same as this but was much smaller but I couldn’t find it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t as expected was told that was what I needed and that was incorrect

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 2 out of 5 stars

    Not useful for MAC users.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the converter is too big and heavy for the actual stick that goes into the plugs. When used with a MacBook Pro charger thats too heavy it will fall and won’t remain connect to the power source. Will start turning on and off and risking the chance to burn the equipment connected. Not well designed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    nsignia™ - All-in-One Travel Adapter and Converter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - All-in-One Travel Adapter and Converter with 2 USB Ports works great.

    I would recommend this to a friend