Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.
This summary was generated by AI based on customer reviews.
It's an Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not a converter, it's an adapter. Frustrated
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Beachlover,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand that you received a wrong item among other problems. That can certainly be frustrating. But, we would be happy to assist it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not a good purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very expensive and doesn't work well. I bought two and one did't work at all. They are very bulky.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JulieH,
I would like to express my concern about your experience with this Insignia™ - All-in-One Travel Converter - Black. We do have a variety of models so I am sure you can find one that works out for you. If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
President
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Only was supposed to plug in for ten minutes and then it fried the electric cords
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - All-in-One Travel Converter - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Not so good...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The DC Outlet worked one time, then developed a 95% failure rate.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
We are very sorry to read that it only worked one time. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
It stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best, it stopped working not even a week into using.
No, I would not recommend this to a friendDid not work in Spain!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Travel connector Never worked in Spain! Disappointed.
No, I would not recommend this to a friend
Don't buy it
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item stopped working after one day of using it overseas.
No, I would not recommend this to a friendFaulty adapter/converter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter/converter has a fault.Nothing pluged into this unit worked or was able to receive a charge.
No, I would not recommend this to a friendDoes not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give this no stars, I would. The ports in this charger did not work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - All-in-One Travel Converter - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Its not working, Please don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the product & my spouse travelled overseas & its not working. Can't even return the product as she won't be here for another 2 months. Waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Naveen.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Travel Converter since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Save your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much junk. Wouldn’t charge my computer though it did work slowly with my Apple Watch.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KcG1,
We appreciate your feedback about this product. It is important for us to know the experience of our customer from the product they purchase from Insignia, so we can continue to improve the quality of our products.
Insignia Support
Lea
https://www.insigniaproducts.com/
It failed it work in INDIA in Adapter mode.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It failed it work in INDIA in Adapter mode. Due to which we were not able to charge iPhones and iPads
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BSMART,
Your feedback is important for us. Please contact Insignia 1-877-467-4289 for further assistance or you may visit https://www.insigniaproducts.com/ for more details and troubleshooting steps.
Insignia Support
Lea
https://www.insigniaproducts.com/
Does not work, DANGEROUS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work at all! Used it in France and almost caused a fire in the hotel. Do not buy!!
No, I would not recommend this to a friendNot working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using only one time the device not working anymore
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KaramokoS,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Did not work for me! Returned it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed it to convert Australia to U S. Electrical. It did not work. The plug configuration did not work. Could work for other countries. Not sure.
No, I would not recommend this to a friendDoesn’t work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work well, I wouldn’t buy it for any price
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RonaldF,
Thanks for taking the time to connect with us about your concern with your Insignia™ - All-in-One Travel Converter - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after the first day abroad. Had to buy another one while I was van in Finland.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StevenLewis,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand you found it uncomfortable to use since it broke after the first day of use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Incorrect prong configuration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter did not have the correct prong configuration for either Great Britain or france.
No, I would not recommend this to a friendNot Working for Israel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why Best Buy seller suggested this but it is not working for Israel -
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HPOfficeJetPro9025e,
Thank you for taking time to write a review our Insignia™ - All-in-One Travel Converter - Black. I am truly sorry to read about the inconvenience you experienced in getting this product. We do have a variety of models so I am sure you can find one that works out for you.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Worthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device did not work at all. I wish I could rate it with a negative number.
No, I would not recommend this to a friend