Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers express satisfaction with the All-in-One Travel Adapter and Converter, particularly highlighting the convenience of the USB ports, and its ease of use. The quality and compact design also receive positive feedback. However, some customers have reported compatibility issues with certain devices, concerns about the size and heat generated during use, and its weight causing it to detach from outlets.
This summary was generated by AI based on customer reviews.
Failed to work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not able to charge my computer. Can someone explain why it worked with my cellphone but failed to charge my new computer?
No, I would not recommend this to a friendDetective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective. Broke my MacBook charger. Want a refund and a new MacBook charger.
No, I would not recommend this to a friend
Rarely worked
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely worked on the adapter or converter settings. Had to buy new one of different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our All-in-One Travel Converter! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Bad news
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very mad experience, it blow out our cellphone battery and can not get phone to work. Do not buy!!
No, I would not recommend this to a friendStopped working as soon as i plugged it in europe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The converter version doesnt work as expected. It charges your devices slower and also it stopped working after 2 uses.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Try Another Brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective. It ruined my gadget. Good thing I brought another one better brand.
No, I would not recommend this to a friendBreaks After Minimal Usage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time with this product. Broke after 3 uses and there went $50 down the drain.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Connor,
We are truly sorry for your experience with this product. It is helpful for us to know your feedback so we can continue to improve the quality of this product. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Took it to London England.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked just fine for charging my iPhone and I pad.
I would recommend this to a friendDid not help my purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always had lose contact in other country. It did not help me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MeherV,
We are very sorry to read you are experiencing issues with this product. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
International plug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Shocked me when i plugged it in. Could not charge my phone when overseas
No, I would not recommend this to a friendnot working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item stopped working after one week. This was one of my concerns, and I was right.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello NehomeK,
I personally would like to apologize for the experience you have been through with our Insignia™ - All-in-One Travel Converter. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this based on wattage rating. However the first use of the converter and it blew.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gdubya,
We truly sorry for your experience with this product. Hearing what happened to the product might cause danger to you. Please know that we always consider our customer's feedback so we can continue to improve its quality. Please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work I am so glad I took another adopter double check before use it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChanakaD,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
travel converter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work correctly in Europe. And no ports would work to charge phones. Waste.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello mcfay,
Thank you for taking the time out of your busy schedule to leave a review of our
Insignia™ - All-in-One Travel Converter. I am sorry to read that the product did not work correctly. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Not a good purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very expensive and doesn't work well. I bought two and one did't work at all. They are very bulky.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JulieH,
I would like to express my concern about your experience with this Insignia™ - All-in-One Travel Converter - Black. We do have a variety of models so I am sure you can find one that works out for you. If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
It's an Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not a converter, it's an adapter. Frustrated
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Beachlover,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand that you received a wrong item among other problems. That can certainly be frustrating. But, we would be happy to assist it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
President
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Only was supposed to plug in for ten minutes and then it fried the electric cords
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - All-in-One Travel Converter - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Its not working, Please don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the product & my spouse travelled overseas & its not working. Can't even return the product as she won't be here for another 2 months. Waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Naveen.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Travel Converter since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Not so good...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The DC Outlet worked one time, then developed a 95% failure rate.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
We are very sorry to read that it only worked one time. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Faulty adapter/converter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter/converter has a fault.Nothing pluged into this unit worked or was able to receive a charge.
No, I would not recommend this to a friend
