Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- |
- SKU:
- 6350841
Customer reviews
Rating 3.4 out of 5 stars with 918 reviews
(918 customer reviews)Rating by feature
- Value3.4
Rating 3.4 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not working out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it does South Africa but on checking, it doesn't do the M type which is in South Africa
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for leaving a review on Insignia™ - All-in-One Travel Converter. Please know that we have series of models for this type of product. They have different compatibilities. We want to check this product issue with you. Kindly contact us by visiting our website below so we can have this resolve.
Mary II Insignia Products II https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst thing to buy for use in Europe. It took 12+ hours n charged my video cam battery, 3%, n it also drained the battery on a steady pace.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you very much for sharing your experience with our Travel Converter. Your feedback help us to improve the product and services we offer to you. I know that this situation is uncomfortable for you, however, please get in touch with us and we will go up and above to get this solved and deliver you a better experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Poor Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy doesn’t work international as stated, I was disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarlN,
We appreciate you bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
It stinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Itt stinks. Wouldnt work and on top of that kept falling out of the outlet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Overseas converter/adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good as adapter but NOT as converter! It doesn’t Provide enough voltage/wattage to perform my 110v device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fadi!
Thank you for writing a review about our All-in-One Travel Converter! We know how annoying is that your converter is not giving you enough voltage. We would love to assist you further! Please feel free to reach us by clicking at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Unreliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two days of use in Ireland the unit stopped working, only the USB port gets power.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chuck,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 1 out of 5 stars
Item returned - didn't function as needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this item. It didn't function as needed on our trip to Europe.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jsmith,
We apologize for your experience about this product. We are considering your feedback so we can improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Didn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I tried the converter it fried my hsir dryer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Carol,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
not good, dont buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a Vietnam travel, burn my charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi VYHUYNH,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 1 out of 5 stars
Junk will destroy appliances
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk ruined my kitchenaid mixer. Does not work internationally.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Junk,
Thanks for taking the time and effort to leave a review our Insignia™ - All-in-One Travel Converter - Black. e do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 1 out of 5 stars
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter took this on her trip to Scotland to study abroad. She ended up buying another brand in the UK since it was defective .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that she had to find another product since this one did not worked as expected. Please know that as soon as she comes back, you can contact us and we will gladly check for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Poor option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Don’t buy. Purchase the day of our trip to Europe.
No, I would not recommend this to a friendRated 1 out of 5 stars
Converter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clumsy and did not perform well. It would not stay in socket and could not use.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product! Very unstable and unreliable too! Disappointed with it in every way!
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burned my steamer do not buy this product. Worst converter
No, I would not recommend this to a friendRated 1 out of 5 stars
Fire Hazard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This caught on fire 3 days after purchase using it in Spain
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took this on a trip to Europe. From Day 1 power conversion to 120v did not work. Kept cutting off/on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am very sorry to read the experience you had with this product. Please follow the link at the end so we can gladly assist you to check what could happen and what can be done, we know how important this is to you, so rest assured we are going to do our best to help you. Thank you for taking the time to review our products.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working. I want to replase the this How to change the this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Moon!
Thank you for your review. We understand is important for you to have a working device, and we are sorry to read it is not working! Please allow us to assist you further by contacting us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Useless item........
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless item.......................................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry that you found this travel converter useless. I know that when traveling, being able to charge your devices is important. So if you need any assistance with this device, please contact us on the link below and we will gladly help you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Quality
Rated 4 out of 5 stars
Pack less and be prepared for anywhere.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had other converters in the past that always broke or I lost the different pieces. It’s nice that this one is compact (so easier to travel with) and does not feel flimsy like the other one piece I had. It is solid and can take me anywhere in world.
I would recommend this to a friend







