Main Content

Customer Ratings & Reviews

$29.99
Save $10
Comp. Value: $39.99

Customer reviews

Rating 3.4 out of 5 stars with 932 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers express satisfaction with the All-in-One Travel Adapter and Converter, particularly highlighting the convenience of the USB ports, and its ease of use. The quality and compact design also receive positive feedback. However, some customers have reported compatibility issues with certain devices, concerns about the size and heat generated during use, and its weight causing it to detach from outlets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 932 reviews
  • Rated 1 out of 5 stars

    Does not work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give this no stars, I would. The ports in this charger did not work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Insignia - All-in-One Travel Converter - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It stopped working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, it stopped working not even a week into using.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work in Spain!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travel connector Never worked in Spain! Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much junk. Wouldn’t charge my computer though it did work slowly with my Apple Watch.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KcG1,

      We appreciate your feedback about this product. It is important for us to know the experience of our customer from the product they purchase from Insignia, so we can continue to improve the quality of our products.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 1 out of 5 stars

    Don't buy it

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item stopped working after one day of using it overseas.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It failed it work in INDIA in Adapter mode.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It failed it work in INDIA in Adapter mode. Due to which we were not able to charge iPhones and iPads

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BSMART,

      Your feedback is important for us. Please contact Insignia 1-877-467-4289 for further assistance or you may visit https://www.insigniaproducts.com/ for more details and troubleshooting steps.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work for me! Returned it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it to convert Australia to U S. Electrical. It did not work. The plug configuration did not work. Could work for other countries. Not sure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work, DANGEROUS!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not work at all! Used it in France and almost caused a fire in the hotel. Do not buy!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using only one time the device not working anymore

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KaramokoS,

      Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after the first day abroad. Had to buy another one while I was van in Finland.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi StevenLewis,

      Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand you found it uncomfortable to use since it broke after the first day of use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Incorrect prong configuration

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter did not have the correct prong configuration for either Great Britain or france.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst thing to buy for use in Europe. It took 12+ hours n charged my video cam battery, 3%, n it also drained the battery on a steady pace.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you very much for sharing your experience with our Travel Converter. Your feedback help us to improve the product and services we offer to you. I know that this situation is uncomfortable for you, however, please get in touch with us and we will go up and above to get this solved and deliver you a better experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn’t work well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well, I wouldn’t buy it for any price

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RonaldF,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - All-in-One Travel Converter - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worthless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device did not work at all. I wish I could rate it with a negative number.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Working for Israel

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why Best Buy seller suggested this but it is not working for Israel -

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi HPOfficeJetPro9025e,

      Thank you for taking time to write a review our Insignia™ - All-in-One Travel Converter - Black. I am truly sorry to read about the inconvenience you experienced in getting this product. We do have a variety of models so I am sure you can find one that works out for you.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not working out

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it does South Africa but on checking, it doesn't do the M type which is in South Africa

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for leaving a review on Insignia™ - All-in-One Travel Converter. Please know that we have series of models for this type of product. They have different compatibilities. We want to check this product issue with you. Kindly contact us by visiting our website below so we can have this resolve.
      Mary II Insignia Products II https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Overseas converter/adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good as adapter but NOT as converter! It doesn’t Provide enough voltage/wattage to perform my 110v device.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Fadi!

      Thank you for writing a review about our All-in-One Travel Converter! We know how annoying is that your converter is not giving you enough voltage. We would love to assist you further! Please feel free to reach us by clicking at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy doesn’t work international as stated, I was disappointed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CarlN,

      We appreciate you bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It stinks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itt stinks. Wouldnt work and on top of that kept falling out of the outlet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two days of use in Ireland the unit stopped working, only the USB port gets power.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chuck,

      Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

Sponsored