Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.
This summary was generated by AI based on customer reviews.
Doesn't charge cell phones in Brazil
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia charger NS-MUTC2U doesn't charge a cell phone in Brazil and Paraguay, neither in Converter nor in Adapter modes, neither Android nor Apple. The work-around was to charge an external battery via the USB port.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Stopped Working after 5 days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in Europe and will be here for 4 months. On day five the product just changes for one second and powers off the next. I let this cycle continue all night and still has no power on my laptop. i only used this to charge my phone and laptop. I am abroad so I can't get a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the travel Converter. I am sorry to read that you are having issues with the unit. Kindy contact us to be able to check further to your case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use
Nice Adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for me and my kids while in Argentina!
I would recommend this to a friend - Cons mentioned:Weight
SKIP SKIP SKIP!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. So heavy it barely stays in the wall and literally cannot charge a phone in less than 6 hours
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MikeM, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
- Pros mentioned:Ease of use
It Worked!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performed perfectly while traveling in Iceland. Easy, no problems.
I would recommend this to a friend - Cons mentioned:Compatibility
Don't buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A week into a 3 week trip in Europe this adapter stops working. I'm on a CPAP so really need it, plus can't charge phone or computer. Contacted chat on Best Buy, told to go buy a new one, no trouble shooting or ideas what to try.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Krusers,
Thanks for taking the time and effort to leave a review our Insignia™ - All-in-One Travel Converter - Black. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Cons mentioned:Converter
Defective item failure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was defective. Since I am abroad for one month i cannot go to the store and change the item. And it failed me when I needed it abroad.
No, I would not recommend this to a friend - Pros mentioned:Usb ports
Very inconvenient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only the USB ports work. I tried charging my laptop and it didn’t work. I bought the product because I’m traveling abroad and now i can’t even return it. I should’ve tested it before leaving. I’m very disappointed because I just waisted $50
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sammy,
Thanks for taking the time to leave your review on our travel converter. We know how important this is for you and your travels. Certainly no one wants to have this sort of experience. If you still have this, please contact our team so that we can provide you wit the best resolution available.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
A must have in every travel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Perfectly. Very Handy to use. Compact. Fast charger. Very Secure
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your great review! We're thrilled to hear that our All-in-One Travel Adapter and Converter is working perfectly for you. We're glad you find it handy to use, compact, and fast-charging. Your safety and convenience are important to us, and we're happy to hear that our product meets your expectations. Thank you for choosing Insignia! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
Well-made, multiplugged converter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This converter is multi-lugged, covering all European countries and also transforming 220 to 110 current. I just used for a long trip to Europe and it worked perfectly. Cruise ships often have 110 outlets, but hotels do not, and this converter saved me. It’s a good product.
I would recommend this to a friend- Cons mentioned:Compatibility
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work in the 6 foreign countries I visited. I do not recommend buying this product!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - All-in-One Travel Converter - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after another brandfailed to convert. worked as described!
I would recommend this to a friendProduct review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product with small size. It is easier to be carried around.
I would recommend this to a friendBest Travel Converter - Totally Self-Contained
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for international travel, plus it's completely self-contained. No little parts to lose!
I would recommend this to a friendElectronics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed with converter/adapter and price point. In carry on bag for next trip!
I would recommend this to a friendincredibly cool and helpful... For maybe 2 days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Then it started sizzling and burnt out. By the time I returned home it was too late to return it. Solid scam tho
No, I would not recommend this to a friendTotal crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total crap Total crap Total crap Total crap Total crap
No, I would not recommend this to a friendDoes not work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. I used this product in Asia. This product does not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi nickN,
Thank you for writing a review about our All-in-One Travel Adapter and Converter with 2 USB Ports - Black. We know how frustrating it is that the travel adapter did not work. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285