Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- SKU:
- 6350841
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers express satisfaction with the All-in-One Travel Adapter and Converter, particularly highlighting the convenience of the USB ports, and its ease of use. The quality and compact design also receive positive feedback. However, some customers have reported compatibility issues with certain devices, concerns about the size and heat generated during use, and its weight causing it to detach from outlets.
This summary was generated by AI based on customer reviews.
Travel Adapter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. We used this when we traveled to Spain last summer. It was helpful to keep our electronics charged and ready for our next adventure.
I would recommend this to a friend- Pros mentioned:Usb portsCons mentioned:Compatibility
Very useful as we travel out of USA
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works effectively for recharging electronics. Ran standard 110 volt hairdryer. Almost to wide for European switched receptacles.
I would recommend this to a friend - Pros mentioned:Usb portsCons mentioned:Size
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bulky but did the job. Was able to keep all devices charged during my stay in Italy.
I would recommend this to a friend Power for travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well as expected No problems with the connections or performance
I would recommend this to a friend- Pros mentioned:Compact, Usb ports
Great value. Highly recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This travel adapter and converter worked great for a recent trip to Italy. Compact to travel with and it worked perfect to charge an iPhone, iPods and to charge my laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the instructions weren't helpful. This was the best item in my luggage. It worked will all the sockets in the rooms in Ghana and I was able to go from Adapter to converter when needed. I'd definitely purchase again.
I would recommend this to a friend - Cons mentioned:Compatibility
Not worth the expense.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I had expected and was not happy with this purchase. Makes a ton of noise in converter mode and would not charge my 110vAC anker battery with built in US plug. With the noise I would not risk my MacBook plugged into this thing. Just sitting on the shelf now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ All-in-One Travel Adapter and Converter with 2 USB Ports. We apologize for the inconvenience and frustration you've encountered with the noise in converter mode and the charging issues.
We take your feedback seriously and are committed to improving our products. If you need assistance troubleshooting the adapter or finding a more suitable solution, please don't hesitate to reach out to our customer support team. We're here to help and can offer alternative solutions to ensure you have a reliable and safe experience with your devices.
Your satisfaction is important to us, and we appreciate you choosing Insignia™. We're dedicated to making sure our products meet your expectations. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Pros mentioned:Ease of use, Usb ports
Easy to use but a little expensive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so easy to use and it worked well with multiple devices plugged in at the same time. It was pricy though I thought.
I would recommend this to a friend - Cons mentioned:Converter, Heat
Overpriced and non performing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work as a converter. Second star is because of the adaptability and access points as a adapter. Product makes outlets get extremely hot though so be careful.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the product not working as expected as a converter. Your safety and satisfaction are our priorities, and we take your concerns seriously. We appreciate your acknowledgment of the adaptability and access points provided by the adapter. Regarding the heat issue, please discontinue use immediately and contact our customer service team so we can address this matter promptly and ensure your safety. We value your feedback and look forward to resolving this issue for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Cons mentioned:Compatibility
Not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t work as well or as easily as promised. Some things didn’t even charge. I don’t recommend this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations and that you experienced issues with charging functionality. We aim to deliver reliable and easy-to-use devices, and your comments help us identify areas where we can improve. We appreciate you taking the time to share your experience.
Keith | Insignia Support
Essential for International Travel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very versatile. Came in very handy on my recent trip to Italy. Must-buy for anyone travelling internationally soon
I would recommend this to a friend- Pros mentioned:Usb ports
Over engineered, works poorly
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design with the slide-out prongs for different countries, but I cannot get this to charge my electronics consistently. In adapter mode, the intended use for small electronics, my charger would work for 5-10 seconds, stop charging my phone or my laptop, start working again, repeated over and over again. In converter mode, my charger started making a really bad clicking noise which I had to unplug because I was worried I would damage the charger or start a fire. The USB ports work for slow charging but are not USB-C or high current outputs so they're only good for slow charging over night. Tested in Australia. Definitely returning this after my trip
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with the charger. We understand how frustrating it is when a product does not perform as expected, especially when traveling. Your feedback is invaluable and will help us improve our quality control processes. We regret the inconvenience this has caused you and appreciate your patience. Keith | Insignia Support
- Cons mentioned:Compatibility, Weight
bad adapter/converter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work, I thought it was the cord, so paid evern more money for that- which I didn't need. Put me in a bad situation not being able to charge and then having to buy a charge in europe. Also heavy so falls out of socket at times. By time I got back from Trip after 14 days would only give store credit not refund. Nope.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback regarding your experience with the Insignia All-in-One Travel Adapter and Converter. We're sorry to hear that it didn't meet your expectations and caused inconvenience during your trip, including the need to purchase an additional charger. We're also sorry to hear that the product is heavy and sometimes falls out of the socket. Thank you for sharing your thoughts, which will help us improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841
- Pros mentioned:Compact, Ease of use
Travel Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very compact and easy to use in Europe. I only need this one adapter for numerous European countries. Thanks for providing a useful tool for my travels.
I would recommend this to a friend - Pros mentioned:Ease of use
Travel Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and Easy to use with the 3 and one attachments for different countries
I would recommend this to a friend - Cons mentioned:Heat
Just the right size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size. Small enough to put in my handbag. One negative is it gets warm when it's plugged in for a period of time. I don't recommend leaving it plugged in if you're not using it. I used it for my phone & my computer.
I would recommend this to a friend - Pros mentioned:Compact, Ease of use
Great travel companion!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This converter is compact and eorks perfectly. We had no problems charging our devices and using other electronics while traveling abroad! Highly recommend!!
I would recommend this to a friend - Cons mentioned:Size
Zippy zap EU style
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was handy when I travelled to 6 different countries in the EU/UK. Definitely read up on the different between adapters and converters! The product is a little large, but understandable for what it is.
I would recommend this to a friend Universal plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a trip overseas next year. Checked all the individual electrical plug connectors to be sure all pull out to use and have the correct ones needed for my trip. UK, and Europe plus Norway.
I would recommend this to a friendAll in one adapter and converter
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't leave my carry-on bag. It's a lifesaver for me.
I would recommend this to a friend
