Customer Ratings & Reviews
- Model:
- NS-MUTC2U
- |
- SKU:
- 6350841
Customer reviews
Rating 3.4 out of 5 stars with 916 reviews
(916 customer reviews)Rating by feature
- Value3.4
Rating 3.4 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers value the All-in-One Travel Adapter and Converter for its convenience, especially the multiple USB ports and compact size, making it ideal for travel. They appreciate its ease of use and reliable performance in converting power for various devices. However, some concerns were raised regarding overheating issues, compatibility with certain electronics, weight, slow charging, and its bulky size.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
All in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact converter with input for USA electronic and 2 USB inputs. This is all you will need for a variety of countries
I would recommend this to a friend- Cons mentioned:Converter
Rated 3 out of 5 stars
what is a title!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned converter for adapter was what was actually needed ! Item to be used in the UK starting next Thursday.
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device worked just as expected, had no issues with it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Brandon! Thanks for the quick and solid review. We’re happy to hear the travel adapter did exactly what you needed—no fuss, no issues. Safe travels wherever you’re headed next!
— Shiela | Insignia Support
- Pros mentioned:Usb ports
Rated 5 out of 5 stars
Great converter for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use in Switzerland. It was great to have the USB ports to charges phones and watches! The retractable plug was really great because many of the outlets are inset. It was also convenient not to have to carry a bunch of attachments around afraid of losing them. The all-in-one feature is highly recommended!
I would recommend this to a friend - Cons mentioned:Weight
Rated 2 out of 5 stars
Top heavy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a very powerful charger and too too heavy to stay plugged in without support.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ All-in-One Travel Adapter and Converter with 2 USB Ports. I'm sorry to hear that the charger didn't meet your expectations in terms of power and stability. I understand how important it is for travel accessories to be both effective and convenient.
Your feedback is valuable to us, and we appreciate you taking the time to let us know about your experience. If you have any other questions or need further assistance, please don't hesitate to reach out to our support team.
We value your input and hope to have the opportunity to better serve you in the future.
Rated 3 out of 5 stars
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not easy to use like the one had from another company at the airport.
No, I would not recommend this to a friendRated 2 out of 5 stars
Buy local and specific for better quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This only worked the first day then it would just flash in and off I wouldn’t recommend this product
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Converter for Europe trip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and the 2 usb ports are awesome!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MargretG,
Thanks for the great review! We’re so glad to hear the travel adapter made things easier for your Europe trip. The dual USB ports are definitely a handy feature when you’re on the go, and it’s great to know they came in useful. Wishing you safe and well-powered travels. Patricia | Insignia Support
- Pros mentioned:Usb ports
Rated 4 out of 5 stars
convenient and multifunctional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for upcoming trip. In comparison to other similar units, the price was reasonable and it included USB ports. I cannot bestow 5 stars at this time, as I have not had the opportunity to use it yet.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Stopped working after 1st use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First use was to charge my phone overnight and it worked fine. Plugged my laptop in the next day and the power immediately started cycling on and off faster then every second. Tried it with my phone again and did the same. Thought it was going to kill my laptop and phone. Had to get a different adapter for the rest of my trip and hold on to this piece of junk so I could return it when I got back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this travel converter stopped working so soon and that you had to get a new one while you were traveling. We know that being able to charge your devices while out of the country is very important and so, please know that you are more than welcome to contact us on the link below, so that we can assist you with your device.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Converter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't traveled to use it yet. Need a NA category for this question.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ All-in-One Travel Adapter and Converter! We appreciate your feedback and understand that you haven't had the chance to use it yet. We'll take your suggestion about adding a "Not Applicable" category into consideration. Ivy | Insignia Support
- Pros mentioned:Usb portsCons mentioned:Size
Rated 5 out of 5 stars
So far so goid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this last minute. Works great no issues easy to understand. Very convience this with the USB’s. Had a travel smart one before, this far surpasses that one. Only draw back is that it is large but not unmanageable.
I would recommend this to a friend Rated 5 out of 5 stars
POWER ADAPTOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A dynomite "must have" device if you travel abroad. The price is RIGHT!
I would recommend this to a friendRated 3 out of 5 stars
Good for smaller devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device was able to support cell phone charging, but it was unable to charge my laptop.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Good idea, not great execution
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably good in a pinch, but outlets outside the US are shaped in a way that this adaptor is not suited for, even though the prongs are the correct shape. Better off looking for a product specific to the country to which you're traveling.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great for Travelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Travelled to Europe and used it each day with no problems!
I would recommend this to a friend- Pros mentioned:Usb ports
Rated 5 out of 5 stars
Surprisingly helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't too sure about this product because of its low wattage conversion. On my last trip to Ireland, I found this item very helpful. While I didn't use the converter, I did use the adapter a lot. While other friends on the trip used just common adapters, theirs actually failed or burned up. I used this adapter when hotels didn't have USB port which was often. Not once did this item failed and all our devices charged fully and quickly.
I would recommend this to a friend Rated 5 out of 5 stars
Handy device for EU travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for a Mediterranean cruise and am glad I did. The small size made it not take up space in my luggage. It was a handy adapter/converter as I moved from cruise ship to land bound hotel space and still did a job. I highly recommend this.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We’re glad to hear that the compact size and versatility of the adapter/converter made it a perfect travel companion for your Mediterranean cruise. It’s great to know it performed reliably across different settings and helped make your trip more convenient. We truly appreciate your recommendation.
Keith | Insignia Support
Rated 1 out of 5 stars
Bought 2, both failed after 1-2 uses - DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these adapter/converters for a 10-day trip to France. Both of them failed, one after just one use and the other after 2 uses. My travel companions and I had to share two adapters (different brand) between the 4 of us and charge our phones in the rental car. I wish I hadn't bought these - in fact I took the same model adapter with me 2 years ago on a cruise and it failed on that trip, too. I fogured it was a fluke, but shame on me for buying it again. I just hope Best Buy will accept them as a return, I want my $70 back!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ All-in-One Travel Adapter and Converter. We’re truly sorry to hear that both units failed during your trip—especially after such limited use. That’s incredibly frustrating, and we understand how disruptive it must have been to your travel plans.
We appreciate your honesty and your loyalty in giving the product another try. Your feedback is important and will be shared with our product team to help improve quality and reliability. Ivy | Insignia Support
- Cons mentioned:Size
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this converter for an extended overseas trip. The accompanying instructions were inadequate. Its size limited where I could plug it in. Within several days of use it smoked and ceased to work. I was out of the country during the stores very short return period. The store gave me absolutely no satisfaction for a return or replacement. When I bought it, it was highly recommended by the salesperson in store. I trust Best Buy as a very good local store. This one let me down. I wish I’d read the reviews prior to purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We appreciate your honesty. If you have any other thoughts or need further assistance, feel free to reach out! - Carl | Insignia Products







