Customer Ratings & Reviews
- Model:
- NS-MUTA2U
- SKU:
- 6350838
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the All-in-One Travel Adapter with its ease of use, handy USB ports, and overall performance. Users appreciate its broad compatibility and reasonable price, making it a lightweight and travel-friendly option with a simple design. However, some customers feel that the adapter could be smaller, and it's important to remember that it does not change voltage.
This summary was generated by AI based on customer reviews.
Travel adapter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great but deducted starts due to price point. Returned cause I found one for a fraction of the price
No, I would not recommend this to a friend- Cons mentioned:Size
Too big
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inconsistent charging and too big to fit in the wall. Not super condusive to traveling since it takes up so much space.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TexasTacoLover,
Your feedback is important for us to improve the quality of our product.
Insignia Product
Lea
https://www.insigniaproducts.com/
Frustrating
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The multi-prongs don't work very well and never clicked into place properly for me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! I apologize for any inconvenience you’ve encountered with the multi-prongs. We appreciate your feedback, and we’ll take this into account for future improvements. If you have any other comments or questions, feel free to reach out.
- Carl | Insignia Products
- Pros mentioned:Usb ports
Bought to use in South Africa for US charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing!!! Bought it for back home in South Africa for a tablet I bought in the states which has the US charging brick and I am loving it Great product
I would recommend this to a friend Not satisfied.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it's work but not great with the Plugs. It jumps out of the socket all the time.
No, I would not recommend this to a friendNot very happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I was told this would work in Israel, but upon arrival, it did not work at all. I was extremely disappointed since I had asked the sales associate numerous times before placing my order.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention, disappointed. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Insignia Products
Failed on First Use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit arced on first use and didn't work after that. Took a replacement that I haven't used yet.
No, I would not recommend this to a friendThe Worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was simply looking for a regular adapter when I bought this. They did not have one and I was desperate so I grabbed this. It hurts my fingers to try to pull out the plugs. I wanted to return it but 15 days had passed and I couldnt return it. I hate that you can only return things within 15 days. Thats stupid, like who does that?
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered prior to trip to Europe (Bosnia/Croatia) & upon first plug in the unit fried. Of course by the time I got back from my trip, the return period expired. Wasted the money to purchase this item.
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.failed in under 2 days while overseas, best buy refused to allow a refund! Keep as far away from this product as possible!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - All-in-One Travel Adapter - Black, I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it was cute and compact, I could not get it to work in Italy at all. I checked all directions and had my partner check them too. We ended up using the other larger converters we purchased at the same time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - All-in-One Travel Adapter with 2 USB Ports - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Not satisfied
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Has low amps output for the usb port had to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for writing a review with our Insignia™ - All-in-One Travel Adapter - Black. I understand that you have issue using the unit. Please contact our customer service team for more information as it helps us improve our products.
Gem
Insignia Products
Couldn't use the adapter
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No stars. Did not work for me in Europe. Problems with the receptacle as I remember. Returned it for a full credit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ All-in-One Travel Adapter with 2 USB Ports. We appreciate your feedback and are always striving to improve our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-with-2-usb-ports-black/6350838.p?skuId=6350838
Not useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not useful, did not work in London, I plugged and it it caused to smoke in the outlet,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're deeply sorry to hear about the concerning incident you experienced with our product in London. Your safety and satisfaction are our utmost priorities, and we take reports of this nature very seriously. It's deeply concerning to hear about the smoking outlet caused by our product, and we sincerely apologize for any distress or inconvenience this may have caused you.
Please, refrain from using the product any further and ensure the outlet is safely disconnected from power to prevent any further hazards. We urge you to contact our customer service team immediately to discuss this matter further and explore potential solutions, including reimbursement or replacement of the product. Additionally, we'll investigate this incident internally to understand what went wrong and take appropriate measures to prevent similar occurrences in the future.
Once again, we apologize for this unfortunate experience, and we appreciate you bringing it to our attention. Your safety and satisfaction remain our top priorities, and we're committed to resolving this matter promptly and effectively. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-with-2-usb-ports-black/6350838.p?skuId=6350838
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not plug in properly. Bad product. Could not use the Indian made electronics on this product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MarimA,
We are very sorry to read that this adapter does not plug in properly. Also, this adapter is designed for sockets in UK, EU, Australia, China and North America. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poorly made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after the first use. I would not buy it again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ All-in-One Travel Adapter with 2 USB Ports. We appreciate your feedback and are committed to improving our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-with-2-usb-ports-black/6350838.p?skuId=6350838
Bad advice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person on the phone from the geek squad suggested this part and it didn't fit the dryer plug at all so I had to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ All-in-One Travel Adapter. We’re sorry to hear about the inconvenience caused by the incorrect recommendation. Your feedback is important to us, and we’ll use it to improve our product suggestions and services. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-with-2-usb-ports-black/6350838.p?skuId=6350838
Ready for Europe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, won’t be able to review it until the trip to Italy late October. I’ll be sure to report back in November.
I would recommend this to a friendPiece of Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Poorly made. Do not buy this. Prongs keep retracting.
No, I would not recommend this to a friendPower Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It showed in worked over the world and it won't work in Zambia or South Africa. Use less purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EdM1,
Thanks for taking the time and effort to leave a review about our Insignia™ - All-in-One Travel Adapter - Black (NS-MUTA2U). I’m sorry the product doesn’t work as you expected. I know how disappointing this must be. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/insignia