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Customer Ratings & Reviews

Insignia™ - Battery Charger for Acer, HP and Samsung Chromebooks - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 214 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 214 Reviews
  • Rating: 1 out of 5 stars

    Rating the runaround more than the product

    Posted
    Liz16
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This reasonably-priced product was identified on the box as being the correct replacement cord for my Chromebook. It was not (none of the jacks fit).. The Geek Squad rep told me to buy the correct cord on Amazon. This was unacceptable since I'm on this computer several hours a day and couldn't afford the down time. I'm so glad I asked the manager because a different local Best Buy had the correct cord. Bottom line--I had to make three trips to two Best Buy stores to get the correct cord made by the same third-party manufacturer at three times the price of the first replacement. (Ridiculous!) The price of this cord is 25% of an entirely new Chromebook!! (Even more ridiculous!!) Two weeks later the power cord / recharger on a friend's identical Chromebook also failed which makes me doubt the quality of the original cord (probaby made by the same third party manufacturer) and wonder how long my replacement cord will last.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Universal Battery Charger That Works!

    Posted
    ArizonaGuy40
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My dog chewed through my old cord and I needed a new one ASAP since I’m a REALTOR and use the chromebook for everything. I only needed the cord that plugs into the wall but unfortunately I had to by the whole battery charger. It works without a hitch and I’m back up and running. It comes with multiple adapters to fit different brands/models. I did notice the instructions told me to use one specific adapter for my computer but it was wrong. If you run into that issue, just try them all!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's a shame you need to buy a set...

    Posted
    Nickname12345
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    when you only need one plug. My wife's Acer Aspire power cord frayed and needed to be replaced. It would be nice if that particular flavor of power cord and plug was available, but no... You need to buy a kit. Now, this time around, the cord needed to be replaced, so it's not a complete waste of money to get the kit, but if you only need the adapter that plugs into the power cord and connects with your device, you're paying for a transformer and a handful of adapters you don't need.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Replacement

    Posted
    buttercupp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When my charger broke right before finals week, I was in a panic of where I was going to find a replacement quick. I was lucky to see this one was sold and available in store at Best Buy. I have an HP laptop and was worried it wouldn’t work because the box said it was for Chromebooks, but it worked and is still working perfect! The only thing is that since the tip is changeable, sometimes it comes apart a little too easily.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    According to Best Buy web site it works. Not

    Posted
    pdxwino

    According to Best Buy web site it is the one I want. Open it up and it says go to Best Buy web site to see if the correct tip is inclosed. No it is not and I am supposed to go to another store to get a tip that works. Why not include in first Best Buy web site a referral to second site to see if my model tip is included so I do not waste an hour of my time purchasing and another hour returning it. Thanks Best Buy

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Just as good as the OEM for my HP

    Posted
    Manda86
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this after buying cheap aftermarket replacements for years. I'm satisfied with how easy it was to figure out the correct male connecting piece. This cord is a lot longer than any aftermarket one which is a plus for me when I want to move my laptop off the desk to something a little further away. If this ever does break for some reason, I would definitely buy another one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    bajabarbiii
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought my brother a Samsung Chromebook in August, at the end of September the part that goes into the computer got stuck and when he pulled it out it broke off. We bought this one because it was on sale for being an open box. So far so good- seems to be working better than the factory one. Maybe we'll even find use for the other adapters. Highly recommend if you don't to spend too much on a new one.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not Universal for Samsung

    Posted
    KatieKat
    • My Best Buy® MemberMember

    I was very disappointed to waste my time and be told my Besg Buy staff this was universal and would work on my Samsung Chromebook. Perhaps it is because it is an older Chromebook but none of the included tips fit. Waste of time. The packaging was read before as well and it is misleading.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Unhappy with bestbuy policy

    Posted
    1unhappycustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bestbuy would not give me a refund on a unopened charger that I purchased. Tried to Retun for a refund after finding similar product on amazon for a third of the price. They would not even credit my card, said it was past their 14 day limit. Very disappointed with them as I have been a long time loyal customer. So people beware.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terriblr

    Posted
    Extremelyupset12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the charger and the tip of the charger broke off in the chrome book within the first 10 days. I tried exchanging it to best best 29 days after I purchased it and they refused to exchange it because the exchange policy is 15 days. Very disappointed in the product and Best Buy

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Broken

    Posted
    Kcmetro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Didn’t charge laptop, so I took my laptop to be looked at because I thought something was wrong with the port, but it was the a/c adapter. I’m sure the adapter is good any other time, I just purchased a bad one this time. Still will purchase Insignia products.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Charges but loose fit. Acer E5-575G-57D4

    Posted
    David
    • My Best Buy® MemberMember

    Used on a Acer E5-575G-57D4. The charger had a compatible adapter and was able to charger the laptop. However, the adapter had a poor fit with the computer and any movement would terminate the connection. Tape was used to hold in place. This was perfect for an emergency applications.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Misleading label

    Posted
    LynCarole
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This battery charger label says it will work for all Chromebooks - but the fine print doesn't include Lenono, which is what i needed. I gave it 3 stars because it would work if you had the correct brand names, minus 2 stars for being misleading.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Expensive product but works

    Posted
    adamp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have tried several chromebook chargers that claim to work with the Samsung 500C, but this is the only one that actually has charged the device. It is MUCH more expensive than much of the competition at $60, but if its the only option I guess they can get away with it...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect!!

    Posted
    Priscilla
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for a charger for my samsung chromebook and the employee was so helpful and assure me that this charger would work and it is compatible with other laptops. Which is good for me since I own two laptops. Definitely satisfied with the product and their assistance.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A good choice

    Posted
    Goober
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have had this item for several weeks and use it daily. It works well and does the job without any problems. It can get a little warm if you ask it to recharge two or more batteries in short order, but the temperature does not reach alarming levels. It works fine for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worked Perfectly

    Posted
    Mike3305
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This worked perfectly as a replacement for my Lenovo Flex. The staff was really helpful and tested it on my laptop before they would let me pay for it. This was a worry free purchase and continues to work beautifully.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does Just What Its Supposed To

    Posted
    TuckerJo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I accidentally left my charger at home while traveling. I found this online at Best Buy then went to the store to buy it. Plugged it in to my Samsung Series 9 laptop and it charged my laptop just like the OEM charger.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    perfect replacement

    Posted
    ArkMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was perfect to replace the chewed up charger for the school chrome book. The school charges 50$. This was far less than that and was the exact one needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    it works i have high hopes!!!

    Posted
    chargerboy1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The original samsung charger crapped out in 6 mo. the 2nd 1, 10 days the last 1, 6 days samsung no longer replaces their chargers This insignia has a 3yr. replacement a little spendy, as long as best buy stays open we'll be ok

    I would recommend this to a friend