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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 112 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Ceramic Tower Heater's excellent heating capabilities, with many praising its effectiveness in warming rooms. The convenient remote control and ease of use are also frequently highlighted as positive aspects. Additionally, buyers appreciate its compact size and quiet operation. The affordable price point is another frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-112 of 112 reviews
  • Rated 2 out of 5 stars

    Only heats a small area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heater looks nice, but doesn’t heat a small space for very long. Even on high I can barely tell it’s on if it weren’t for the humming noise which can get annoying after awhile.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A waste!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work. The bad part is that I needed it because my heater went. The heater just ran without getting hot. It didn't start like the instructions said it would. So I wasted electricity along with my time. However, when I went to return it. The young lady that helped me was amazing. Very patient and very kind.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I apologize to read that the unit didn't respond as you were expecting, I know you had an unpleasant time by it not heating up. We thank you for taking the time to admire the hard work that they do at the store to help you find a solution for this. I will take this feedback to my team so that we can ensure this does not happen in the future.

      Remember if you need and contact us you can always do so, at this link below.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Mediocre at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good standing in the corner but takes a lot to actually heat up a room. I wouldn't buy it again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was too large for my use. Seems ok and a little confusing with the temp settings and thermostat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice looking tower and seemed nice in the description but the build was cheap and wobbly as well as the heat didnt spread through the room it went out about a foot and that was it. Also stopped working after about two weeks. It only heats up on the dark grey part of the tower. Get Honeywell.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that your tower heater is not working properly. I would like to suggest that you contact us so we can check fro available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Thermostat does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to leave on for our dogs in the living room while we're not home. Came home multiple times to a 50 degree room, but this homeboy said it was 80 degrees in the room. The discrepancy was too high to ignore, don't do it if you can avoid it...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      If there is that significant of a discrepancy, I would suggest having the device reviewed under the 1 year manufacturer warranty by the Geek Squad desk at your local Best Buy store. - Jon, Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great space heater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good local additional heat where needed. unit rotation is a good feature to distribute heat.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ran for 3 hrs straight yesterday less than 5 ft from me and I stayed freezing the entire time!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am very sorry to read that our Ceramic Tower Heater is not working as it should. Due to this, i will like to strongly suggest to get in touch with us at the contact link below so we can help you with any warranty needs you may have.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Nice heat for a small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a heater for a bedroom. Found this as a deal of the day at Best Buy. It's a good heater for a small room.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 2 out of 5 stars

    Greater Heater, defective Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to keep the bedroom warm at night. I does this very well. The heater portion is great. And it oscillates too, the product description states it does not. But..... The thermostat is off by 8-10 degrees. Set it for 68 and it heats to 78. I tried dealing with it, set it at 60 at night to keep the room at 68. This ended up being too much trouble. I figured I should get what I paid for. I returned it and ordered another. I will update the review when the new one comes. By the way, construction seems a little on the cheap side, not as solid feeling as I expected. Fan does make a bit of noise but I got used to it. Subconsciously the fan became associated with the coming feeling of heat.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the feedback. I will forward the incorrect specifications and issue with the thermostat to the correct people in order to have the information reviewed. - Jon, Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Returning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat completely off. It will heat to temp I want then keep climbing 10 degrees after it shuts off. Then within 2 mins. it will dive down 15 degrees even thought the room is warm. It is wildly all over the place. Also the remote didn't work at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item, while highly reviewed and recommended by others, for me has been nothing short of complete garbage. This item would not even power on new out of the box. I exchanged for another one with the exact same issue.

    No, I would not recommend this to a friend
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