Customer Ratings & Reviews
- Model:
- NS-Q2CS
- SKU:
- 6479057
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Charge Station for Meta Quest 2 for its effective charging capabilities, ease of use, and convenient storage and organization features. Many appreciate its compact size and the improved organization it provides for their VR setup. While some users noted compatibility issues with certain accessories, the overall feedback highlights the product's positive impact on charging and storage. The build quality also received positive comments.
This summary was generated by AI based on customer reviews.
Battery not charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. One of the battery packs did not work unfortunately. It tells us it’s connected and charged but it’s not.
No, I would not recommend this to a friend- Pros mentioned:Charging
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Right controller will not charge. The headset charger & left controller charges perfectly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Charge Station. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional, but has its flaws. Dongle that plugs into the headset comes out easy, be careful not to lose it.
No, I would not recommend this to a friendDon’t buy a previously returned item
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this one u bought and it had been previously returned, but without the main price needed to actually work!! Became too busy to return in a timely fashion so was a total waste of money. Last time I purchase anything that was previously returned!
No, I would not recommend this to a friendNot the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working for the headset, however, the controllers won't charge past 80%.
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Basic nothing more, light whight. Good price.
I would recommend this to a friendCharging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging station is good but the hand controls just charge to 80%
No, I would not recommend this to a friendMISSING HEADSET USBC Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries for controllers were a plus, just one Big issue. The magnetic usbc dongle was not included in the packaging when I purchased.
No, I would not recommend this to a friendReturned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return one of the hand held rechargeable batteries was not working. But it looked good on night stand. Looks bettwr than the one made hy anker.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .there!
Thank you for taking the time to review our Insignia™ - Charge Station for Meta Quest 2, we're very sorry to read that you had to return one of the hand held rechargeable batteries that was not working, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT if ever you encounter any issues with your product, we'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
www.insigniaproducts.com/support
charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges, but it is difficult to get the headset in the right position to charge sometimes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TracyS,
Thank you for writing a review about our Charge Station for Meta Quest 2 - White. We know how frustrating it is that your having diffilculties to get the headset in the right position to charge. We apologize for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging station doesn't allow you use sleeve when charging. One side of the charging station doesn't charge. Headset must be fully secured to charge
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jason,
Thank you for taking the time to review our Insignia™ - Charge Station for Meta Quest 2. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Doesn't work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charges the handsets alright but the headset doesn't charge even when it says its charged.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fortune,
Thanks for taking the time to connect with us about your concern with your Insignia™ - Charge Station for Meta Quest 2 - White. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Don't buy it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the controllers but the charger for the headset is incredibly slow - I barely get to full charge from 10% overnight. A rapid charging samsung cable gets it to full in 1.5 hours. Also, the stand will often put pressure on the on/off button on the side of the headset, causing the headset to come on and drain battery if you're not careful. The charger is not strong enough to keep charging when the headset is on, even in sleep mode.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Charge Station for Meta Quest 2 - White, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Charging station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the charging points was messed up from the go. I use batteries in that controller but I kept it anyway. I charge my headset and other one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello SadieR,
We do apologize for what happened to your Insignia™ - Charge Station for Meta Quest 2. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Bad Deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to take back. The left controller didn't work with charging in the correct position.
No, I would not recommend this to a friendPoor Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hand controls charged but didn't last long. The headset either would not charge and when it did it was only 40%.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. It normally take 4 hours for a fully charged.
Stopped working after a week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One controller and the head set charged beautifully but the left control stopped charging after a week or so thank goodness we were able to return it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bailey,
Thank you very much for sharing your feedback, I am glad you are enjoying this washer this much. I hope you enjoy it for a long time, but do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Pros mentioned:Charging
charging station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't charge the headset like it should have. did charge the handles
No, I would not recommend this to a friend - Cons mentioned:Magnet
missing magnet/charger
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't come with magnet to charge the device with. was only able to use it for the controlers
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dave,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Protects the charging port
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the batteries for the controllers would not work, had to return
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Charge Station for Meta Quest 2. I understand that one of the batteries for the controllers doesn't work. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support