Customer Ratings & Reviews
- Model:
- NS-Q2CS
- SKU:
- 6479057
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Charge Station for Meta Quest 2 for its effective charging capabilities, ease of use, and convenient storage and organization features. Many appreciate its compact size and the improved organization it provides for their VR setup. While some users noted compatibility issues with certain accessories, the overall feedback highlights the product's positive impact on charging and storage. The build quality also received positive comments.
This summary was generated by AI based on customer reviews.
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset won’t stay on the stand- ready light wouldn’t come on when fully charged
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Head,
Thanks for taking the time and effort to leave a review our Insignia™ - Charge Station for Meta Quest 2 - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality feels very cheap and it doesn’t charge the headset at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - Charge Station for Meta Quest 2 - White. I understand that you are not so pleased with the product performance. Kindly make sure that the magnetic USB-C plug adheres to the magnetic output connector. Make sure that each rechargeable battery is correctly installed in the Touch controller. Make sure that the custom battery door is correctly installed on the Touch controller. Made sure that you have connected the AC power adapter to the charging dock and a working power outlet.
Please contact us if you have any issues related to your Insignia products.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Sad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it new like used and it was missing a part. I had to return it.
No, I would not recommend this to a friendCharging Station - not worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this item twice. The first one had issues with the contacts to charge the controller. Ultimately had to put a piece of paper to get the controller to charge. Returned it for a second unit with a battery that didn't charge. Don't waste your money.
No, I would not recommend this to a friendMetaquest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery did not work on one controller. poor product.
No, I would not recommend this to a friendCharging station
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charging station quit working after 3 months of use. It no longer charges when connected. What a disappointment!
No, I would not recommend this to a friendVery bad!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries didn’t charge right outta the box, I returned it and wouldn’t buy another one! Please don’t waste your money on this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BrentF,
Thank you for taking the time to review our Insignia™ - Charge Station for Meta Quest 2 - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
Please visit https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-2-white/6479057.p?skuId=6479057
Poor quality product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality. First one came missing some parts. I returned and purchased another one and this new one came with one of the controller rechargeable battery damaged and it is not charging. I gave up
No, I would not recommend this to a friendRight controller battery doesnt work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daighters bday and got it set up and charged. But the right battery doesnt work. Says its fully charged but wont work in the controller. Making the whole thing worthless
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - Charge Station for Meta Quest 2 - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. The batteries that go for the handles don’t really work. They have to be turned to a curtain position that the only way to do that is the covers have to be off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Could you please follow up the QSG, the L/R battery are different, make sure to insert R battery to R controller, L battery to the L controller.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge the vr head set. Good thing the headset came with its own charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MariaA, thank you for your feedback. I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne | Insignia Support | https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-2-white/6479057.p?skuId=6479057
Just buy the controller charger don't get this one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't hold the headset right, you would have to prop it up with a book if you have the elite strap. It just drops over and over again the magnet isn't strong enough to keep it in place.
No, I would not recommend this to a friendNot happy with the shipping products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box missing item when is ship to me I’m not happy is was for my son happy birthday give
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ScottieN,
Thank you for writing a review about our Insignia™ - Charge Station for Meta Quest 2 - White . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good idea but Bad Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would not charge as soon as we plugged it up from the box. And when I returned the item, I was informed that mine were not the only returned for the same reason.
No, I would not recommend this to a friendBad rechargeable battery for controllers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rechargeable battery for left controller will not charge. This is the second time I purchase this as the right controller batter did not charge from first purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BigDaddyThunda,
Thanks for taking the time and effort to leave a review with our Insignia™ - Charge Station for Meta Quest 2 - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
doesn't seem to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have tried multiple times to get this device to work but it doesn't seem to want to charge the controllers or the vr unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hhb1999,
Thanks for taking the time and effort to leave a review with our Insignia™ - Charge Station for Meta Quest 2 - White. We do apologize for this disappointing experience that you had with our product because it won't charge the controllers or the VR unit. We also appreciate you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Wont charge headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 1/2 weeks the headset peice stopped charging...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Danielle, Thank you for taking the time to leave a review of our Insignia™ - Charge Station for Meta Quest 2 - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Nope!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month. Not worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to leave a review of our Insignia™ - Charge Station for Meta Quest 2. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn’t work, will not charge the oculus, I gifted this late and isn’t even elegable for returning
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi YeseniaS,
Thanks for taking the time and effort to leave a review with our Insignia™ - Charge Station for Meta Quest 2 - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Open Box is hit or miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing batteries after being told that it had everything. Questioning the QA in store.
No, I would not recommend this to a friend