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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 75 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-75 of 75 reviews
  • Rated 5 out of 5 stars

    Grandsons love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Grandson love this! They use everyday and night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great customer service. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave for a birthday gift to my son. LOVED IT and plays with friends now too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my husband. He loves it! Easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insignia, charge station for Meta 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome per granddaughter comments no batteries to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muito util e bom. Ele funciona perfeitamente otimo.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works okay but controller doesnt hold charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left controller wont hold a charge. Likely a battery issue. The right controller is fine. The dock can charge with the elite strap but it is a little finicky due to pogo pin approach.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not completely work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the controller batteries would not charge properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT COMPATIBLE. 1. The rechargeable batteries that come with it don’t fit into the control handles. 2. And with the Meta quest 3S, it’s not possible to drop the headset onto the dock and charge it. The 3S headset doesn’t have the metal connectors.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was missing items. Best buy made me repurchase the item because they didn't have anymore and now I'm still waiting having paid double and still don't have 1 complete set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was missing I only have the charger it was open box I got the excellent one and it said nothing is missing but everything was gone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right controller wouldn't charge had to return, trying again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not recieve this yet and it says it was delievered!?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this is garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batterys for one of the controllers stopped charging 5 days after the the return window and best buy won't do anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Baddd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My box came with rat pee and the store did not even say sorry

    No, I would not recommend this to a friend
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