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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 102 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 102 reviews
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven't used it by son likes using the original charger

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after reviewing others experience with this charging device. Unfortunately, for me, it didn't work very well. 1 of the batteries would not register in the Quest 3 controller and the USB-C charger wouldn't work. Fortunately, they provided a secondary way to charge the Quest 3. Also when placing the headset to charge, the headset would need to be propped up in the back in order to connect to the charger. I decided it would be better, for myself, to purchase rechargeable batteries and just charge the headset with my own charger so I returned the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset still has to be physically plugged in and one of our rechargeable batteries does not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandsons love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Grandson love this! They use everyday and night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great customer service. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave for a birthday gift to my son. LOVED IT and plays with friends now too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my husband. He loves it! Easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insignia, charge station for Meta 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome per granddaughter comments no batteries to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I Purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. I was skeptical at first but Im glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muito util e bom. Ele funciona perfeitamente otimo.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't hold a charge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging dock would not charge both the headset and a kiwi battery strap simultaneously. The headset was almost impossible to get lined up perfectly with the charging pins to even just charge the headset for the slightest bit of time. The dock would also not charge my controllers if they had on grip straps made by the same brand that made the dock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason i could not get one of the controllers to pair with the headset (Oculus 3s) using these batteries. Tried resetting everything in the app without success. Unfortunately had to return d/t this issue. Was a nice idea though to not have to keep replacing batteries.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works okay but controller doesnt hold charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left controller wont hold a charge. Likely a battery issue. The right controller is fine. The dock can charge with the elite strap but it is a little finicky due to pogo pin approach.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not completely work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the controller batteries would not charge properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT COMPATIBLE. 1. The rechargeable batteries that come with it don’t fit into the control handles. 2. And with the Meta quest 3S, it’s not possible to drop the headset onto the dock and charge it. The 3S headset doesn’t have the metal connectors.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Came with a defective controller battery. I contacted best buy to try to get replacement from manufacturer, and was told that i should just get a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was missing items. Best buy made me repurchase the item because they didn't have anymore and now I'm still waiting having paid double and still don't have 1 complete set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was missing I only have the charger it was open box I got the excellent one and it said nothing is missing but everything was gone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right controller wouldn't charge had to return, trying again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not recieve this yet and it says it was delievered!?

    I would recommend this to a friend
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