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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.3 out of 5 stars with 152 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Charge Station for Meta Quest 3 and 3S overall performance. Users appreciate the charging speed and find it fairly quick. The charge station is easy to use, and customers like not having to plug anything in.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-152 of 152 reviews
  • Rated 2 out of 5 stars

    Did not completely work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the controller batteries would not charge properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT COMPATIBLE. 1. The rechargeable batteries that come with it don’t fit into the control handles. 2. And with the Meta quest 3S, it’s not possible to drop the headset onto the dock and charge it. The 3S headset doesn’t have the metal connectors.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was missing items. Best buy made me repurchase the item because they didn't have anymore and now I'm still waiting having paid double and still don't have 1 complete set.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Raymond! We’re very sorry to hear that items were missing from your package and that you’ve had such a difficult time resolving the issue. We appreciate you taking the time to share this experience.

      Since Best Buy handles fulfillment and replacements, we recommend checking with them regarding the missing items and the repurchase situation. If you need help with any product‑related concerns, please feel free to contact us directly.

      Thank you again for your feedback.
      Poojitha | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Came with a defective controller battery. I contacted best buy to try to get replacement from manufacturer, and was told that i should just get a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the pods were broken so it can only charge one controller

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer. Thank you so much for sharing your feedback. I’m really sorry to hear one of the charging pods wasn’t working, that’s definitely not the experience we want you to have. Your comments help us improve, and we appreciate you taking the time to let us know. For further queries, please feel free to reach out directly at 877‑467‑4289 or [email protected]. Thanks for choosing Insignia products. Sandhya | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was missing I only have the charger it was open box I got the excellent one and it said nothing is missing but everything was gone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My charging port doesn't work.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dosen't work at all, I've tried everything. Please help me!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jake,
      Thank you for bringing this to our attention. A charging port that stops working completely is definitely not typical and I understand how frustrating that must be. Our support team can help right away—please contact us at 877‑467‑4289 or [email protected] so we can get this resolved quickly.

      Allen | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Too old

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant find nothing on it to interest me. Seems like alot of fighting games

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Bentley, thank you for sharing your thoughts with us. We understand that the available content you are seeing with your Meta Quest setup does not match the types of experiences you are interested in. The charge station itself is designed to support the headset regardless of which apps you choose, so exploring different categories in the Meta Store such as exploration, creative tools, fitness, or educational apps may help you find options that better fit what you enjoy.
      We appreciate you taking the time to provide your feedback.
      Poojitha | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right controller wouldn't charge had to return, trying again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not recieve this yet and it says it was delievered!?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this is garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batterys for one of the controllers stopped charging 5 days after the the return window and best buy won't do anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Baddd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My box came with rat pee and the store did not even say sorry

    No, I would not recommend this to a friend
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