Customer Ratings & Reviews
- Model:
- NS-MQ3CS5
- |
- SKU:
- 6568918
Customer reviews
Rating 4.1 out of 5 stars with 205 reviews
(205 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the seamless charging and ease of use offered by the Charge Station for Meta Quest 3, praising its convenient design and reasonable price. However, some users experienced issues with the controllers' battery life and compatibility with certain accessories. The charging connection's reliability was also a point of concern for a few customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works with other head strap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All working fine no issues and its compatible with different straps attached to the headset
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ Charge Station for Meta Quest 3 is working well for you and that it's compatible with different head straps. If you have any other questions or need further assistance, feel free to reach out. Enjoy your VR experience! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-3-white/6568918.p?skuId=6568918
- Cons mentioned:Connection
Rated 2 out of 5 stars
only connects randomly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt connect well with a different head strap. decided against it and just bought the meta version for the hand controllers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide your feedback regarding the Insignia™ Charge Station for Meta Quest 3. We’re sorry to hear that you experienced connectivity issues, especially with different head straps. Our goal is to ensure compatibility and ease of use, so your insights are invaluable to us.
If you have any specific details about the head strap you were using, we would love to hear more, as it can help us improve our products. We appreciate your decision to choose the Meta version for the hand controllers, but we hope to earn your trust with our products in the future.
If you have any further questions or need assistance, please feel free to reach out. We’re here to help!
Rated 5 out of 5 stars
Great charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges as expected. Takes up minimum space. Great product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Charge Station for Meta Quest 3. We’re thrilled to hear that it meets your expectations and fits perfectly in your space. Your feedback is greatly appreciated, and we’re glad to know you’re enjoying the product. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-3-white/6568918.p?skuId=6568918
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice experience, good learning tool, fun or for work, easy to use for any age. Very good
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're pleased to hear that you're having a great experience with your Insignia™ Charge Station for Meta Quest 3. It's wonderful to know that it's a good learning tool, fun for work, and easy to use for any age. Your satisfaction is important to us, and we appreciate your review.
If you have any further questions or need assistance, feel free to reach out. Enjoy your charge station! |Angelica| Insignia Products|
Rated 5 out of 5 stars
So far after a few weeks still working great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked wonders. For the cost I was hesitant as it’s half of the cost of the Meta brand one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, LittleByrdEee, for sharing your positive experience with the Insignia™ Charge Station for Meta Quest 3! We're thrilled to hear that it has worked wonders for you and that you found it to be a great value for the cost. Your feedback is greatly appreciated and will surely help others who are considering this product. Patricia | Insignia Support
Rated 5 out of 5 stars
VERY GOOD PRODUCT NEED TO BUY IMMEDIATELY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and reliable and very good for displaying the headset
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're thrilled to hear that you find the Insignia™ Charge Station for Meta Quest 3 reliable and perfect for displaying your headset. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience with us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-3-white/6568918.p?skuId=6568918
Rated 5 out of 5 stars
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges great I am 100 percent satisfied with my purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're delighted to hear that your 100 percent satisfied with the Insignia™ Charge Station for Meta Quest 3 and that it's performing well for you. Your satisfaction is our priority, and we truly appreciate you taking the time to share your experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-3-white/6568918.p?skuId=6568918
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Bad Batteries
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Insignia version since it was $50 less than the Meta charger. Batteries would not charge. Took it back and exchanged for the better Meta model.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our product. We're sorry to hear that the Insignia charger didn't meet your expectations. We appreciate your feedback and will use it to improve our products. If you have any further comments or suggestions, please let us know.
- Carl | Insignia Products
Rated 5 out of 5 stars
Loved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loved this gift to charge hos meta 3. It is a huge space saver.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your review! We're thrilled to hear your husband loved the charge station for his Meta Quest 3. It's great to know it's also a huge space saver. Enjoy!
- Shiela | Insignia Support
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This method of charging is great. Not having to deal with a cord is smart and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Meta Quest is Phenomenal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable technology!! Fun for the whole family!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic feedback! We’re thrilled to hear that you find the technology unbelievable and that it’s fun for the whole family. Your enjoyment means a lot to us. If you have any further comments or need assistance in the future, please don’t hesitate to reach out to our customer service team. We appreciate your input and are delighted to have met your expectations. Keith | Insignia Support
Rated 5 out of 5 stars
Best Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift, best purchase of 2024! My boyfriend and I loved this VR system so much he bought me one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, NicoleS, for your enthusiastic review of the Insignia™ Charge Station for Meta Quest 3! We're thrilled to hear that it was the best gift and purchase of 2024 for you and your boyfriend. It's wonderful to know that you both loved the VR system so much. Your feedback means a lot to us, and we hope you continue to enjoy your VR experiences! Ivy | Insignia Support
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Best Buy Online Recommendation Wrong
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware! When buying the quest 3s online, it will recommend buying this but, ITS NOT COMPATIBLE. I should have looked prior to purchasing. recommendation Can't even use it! When i purchased Quest 3s, Best Buy Online recommendation was to buy this with it. It will list 2 items that are frequently bought together or a "hey, look at this item that you will like with this other purchase." Its not even compatible. Will be returning
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. It's frustrating when recommended items turn out to be incompatible. We appreciate your feedback and will look into this issue to prevent it from happening in the future. If you need any assistance with your return or finding a compatible product, please let us know. Your satisfaction is important to us! Keith | Insignia Support
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Defective charging batteries
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging port works with the headset. For some reason, it says the controllers are fully charged but they do not turn on. I have to put in duracell batterry to get it to turn on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your valuable feedback on the Insignia™ Charge Station for Meta Quest 3. We're glad to hear that the charging port works well with the headset. Your experience regarding the controllers is important, and we appreciate you sharing it with us. Your insights help us enhance our products and ensure a better user experience for everyone. Thank you again for taking the time to provide your input! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-3-white/6568918.p?skuId=6568918
- Pros mentioned:Charging
Rated 2 out of 5 stars
Good for Controllers, Not Headset
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges the controllers really well, and they fit easily into place. The main issue is that the charging port for the actual headset is difficult to get in place, let alone stay in place.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia Charge Station for Meta Quest 3. We're pleased to hear that you find it effective in charging the controllers and that they fit easily. We appreciate your feedback regarding the charging port for the headset and recognize how important it is for all components to function seamlessly. Your insights help us work towards improving our products in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-3-white/6568918.p?skuId=6568918
Rated 5 out of 5 stars
no issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works even with my bulkier headstrap replacement, you just need to get the angle right
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JeffC,
Thank you for your great review! We're glad to hear that the Insignia™ Charge Station for Meta Quest 3 works well even with your bulkier headstrap replacement. It's fantastic to know that you found the right angle to make it work perfectly.
If you have any other feedback or need further assistance, please feel free to reach out. Patricia | Insignia Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Avoid this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controllers' rechargeable battery doesn't work anymore. I haven't even had this for 6 months and only used the controllers maybe 5 times since I purchased this item. I would absolutely not recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, redwingcody. We understand how frustrating it can be when a product doesn’t meet expectations, especially when it comes to reliability. The rechargeable battery packs included with the Insignia Charge Station for Meta Quest 3 are designed to replace standard AA batteries, but performance issues can sometimes arise. If you’re experiencing battery failure within six months of purchase, it may be worth checking warranty options or reaching out to Best Buy support for assistance.Tine | Insignia Support
Rated 5 out of 5 stars
VR games
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and she loves it. She really loves how it feels playing games on it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that your daughter loves the product and enjoys how it feels while playing games. Your satisfaction is important to us, and we are committed to providing reliable and high-quality products to our customers. Keith | Insignia Support
Rated 5 out of 5 stars
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device the kiddo just loves it always on it he says it’s way better than the 2
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We are thrilled to hear that the device is a hit with your kiddo and that they find it much better than the previous version. Your satisfaction is very important to us, and we are pleased to know that our product meets your expectations.
Keith | Insignia Support
Rated 5 out of 5 stars
Great base station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing base station was kinda worried cause it was off brand but I’m learning insignia isn’t a bad product.
I would recommend this to a friend









