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Customer Ratings & Reviews

Insignia™ - Connected TV - 42" Class - LED - 1080p - 120Hz - Smart - HDTV - Multi-Front_Standard

Customer rating

Rating 3.8 out of 5 stars with 46 reviews

70%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 46 Reviews
  • Rating: 2 out of 5 stars

    Online features not worth the cost

    Posted
    Svenski
    • My Best Buy® Member

    Summary: I bought this model TV because of it's size, promised features, the new LED tech backlight, and the low price comparatively. After about 3 weeks of casual usage, I returned it and exchanged it for a SHARP AQUOS model LC46LE840U, because the TV was continuously rebooting itself when I used my component video cable for my Wii, because the menus are sluggish, the backlight bleed was awfully noticeable unless you turned the brightness way down, the 120 Hz operation didn't buy me anything (the "smooth motion" software didn't seem to improve on anything as far as I could tell), composite video had awful response time (upscaling lag?), and the TV frequently could not connect to the internet or had miscellaneous connectivity issues. Picture Quality: Seemed OK, I was initially disappointed with how awful the black levels looked in a dark ambient lighting condition. The dynamic backlight didn't take care of this for me, I had to manually adjust the brightness setting on all my inputs to below 33 to achieve anything close to "black". It became clear immediately that the TV is edge lit, because with the default brightness settings on all the video modes, the edges (right and left) were extremely bright compared to the center of the display. That aside and fixed by careful tweaking of the limited display options available, I was actually rather pleased with the crispness of the digital 1080p image, the colors looked OK, and the brightness was acceptable. Sound Quality: What you would expect from a flat panel TV with speakers in it. Features: Awful. I don't like the menu scheme (TIVO or whatever it is). The menus looked low-res and clunky, ugly, rough, etc, and performed sluggishly. The internet connectivity was very buggy. The TV occasionally rebooted itself when using Netflix. Wireless and/or wired connectivity was difficult to initialize after boot-up. Composite/component video input had drastic lag / response time for gaming applications, even when using the recommended "GAME MODE" settings. I confirmed that other users were having these issues on Best Buy's forums and Insignia's forums. Conclusion: If you're looking for a budget "Smart TV", look no further. But in this case, you really get what you pay for. I recommend using external devices for your internet connectivity (X-box, PS3, BluRay players, PC's, etc) but don't count on the component/composite input to work well for your applications. Then instead, buy the version of this TV that is not "Smart" for a lot less money. Check out the SHARP 46" LED TV, model LC46LE840U if you're OK with spending 40% more to get what you actually want.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome TV at a Great Price...

    Posted
    Seasca

    I picked this awesome tv on Best Buy's cyber monday sale when this tv was $150.00 off of the retail price of $699.99, could not pass up that deal. Just a great price for a 42" smart led lcd connected tv. This is our 2nd Insignia led lcd tv. The other is a 22" 1080p hd led lcd tv which is also just a great tv. But back to this 42" Insignia tv. Out of the box and set up was pretty simple. The only thing that took a little bit of time was attaching the base/stand to the back of the tv. Otherwise the actual set up of the tv on screen was a piece of cake, just followed the on screen prompts. Connected to my wireless secured network with no problem. One thing that you do want to do is search online, i think that cnet has it, for the calibration specifications for total picture optimation. I did this and the picture is just awesome. You also should upgrade your hdmi cable to a high speed with ethernet with at least 10.2 or higher gbps transfer speed. This will handle the 120hz refresh rate and really help the internet connectivity for streaming etc. I have directv and I was able to program the Insignia remote so that it completely works the directv HD-DVR and all of its functions, being able to use just one remote. The tivo interface/menu system works well, takes a bit to get use to if you have never used it before, such as myself, but it is easy to work with. In regards to the sound/speakers, i am just using the tv speakers for the setup that I have and the sound is very good, but if it was being used as a main tv in the living room I would get a sound bar and hook that up and turn off the tv speakers whenever possible. All in all I am extremely pleased with my purchase of this 42" Insignia connected smart tv. The service that I received from my local Best Buy store was top notch as usual. I would absolutely recommend this tv to anyone, even if they had to pay full retail. Even at that price, it is still a great deal. Don't hesitate at all to buy Best Buy's house brand #Insignia#, it is built just as good as the major brands and has the standard 2 year warranty as piece of mind. But I would recommend getting Best Buy's 4 year black tie service plan. It is not that expensive and it will cover the tv if it breaks due to a surge or lighting strike etc. The standard Insignia warranty does not cover that, so it is worth getting Best Buy's black tie service plan, which by the way is an in-home service plan, which is a nice perk.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really Nice TV

    Posted
    Maharv
    • My Best Buy® Member

    Finally made the plunge into a flat panel TV. Looked at many but decided on the Insignia 42 inch because of the features (WiFi in particular), the price,and the two year warranty. The picture is excellent. Had to upgrade the Dish box to HD so that I was getting a 1080i picture, but once that was done - wow. Terrific picture. If you have cable or satellite you are not getting the picture you paid for if you don't have HD. I have a Roku that I really like. It has worked pretty much flawlessly. It has a great deal of internet content that the TV does not have. The Netflix on the TV is terrific - clear, vivid, high quality, streams really well. But there is no HBOGo app, nor is there an Amazon app (to rent movies, not shop). There should be. There are a bunch of great Roku channels and there is no reason why they cannot be made available on the TV as apps. That is a negative that caused me to give four bars for features. The WiFi internet connection was flawless. It readily reconnects after being off for a while. The WiFi setup was straightforward and simple. It took a bit to tweak the settings to maximize the picture and audio quality. Had to kind of play with it to figure out what worked for my eyes and ears. The sound is very good. Very clear and crisp. Not muddy at all. I'm not a gamer and don't like really loud TV sounds - so no Soundbar for me. The remote backlighting can be set to stay on longer - and that is a good idea. It is a bit hard to read some of the time with black keys. My remote had a broken power button - but a new one was shipped out after I called Insignia for assistance. The TV started all of a sudden popping an energy monitor onto the screen while watching TV, very randomly. Then stopped. The Insignia rep I talked to had never heard of that before but it stopped and went away, so annoying but minor. Plenty of connectors - 4 HDMI ports is terrific. I've got the Satellite box and the Roku on the HDMI ports, plus a DVD player using composite connections. Additionally, there's a VGA port to hook up a computer. I hooked my Mac to the TV using the VGA port and it worked immediately and without a hitch. Tonight I'm going to connect the Mac using a HDMI cable - and I imagine that will work flawlessly too. I am impressed with this TV after only a few days. It does what it is supposed to do very well. Now, if only there were more apps.........

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just a good quality tv, for an excellent price

    Posted
    goober123
    • My Best Buy® Member

    I did a lot of homework before I bought an LED TV because I'm 22 and money is well... tight. After owning this TV for a year I felt compelled to post a positive review, because the TV has outperformed the price. This TV was around $800 when I bought it and I dont regret a single dollar of that. It's just and excellent TV with a price that is next to impossible to beat. I shopped pretty much every store in my area including those with memberships, and best buy still beats their prices (even on the bigger brand names). I was a little skeptical about the Insignia house brand, but I've been nothing but impressed since I bought it. I play a ps3 on it and its been pretty awesome. Blue ray looks awesome My only advice is to toy around with the settings as you will need to calibrate it to maximize its potential. DO NOT PAY TO CALIBRATE IT. Look up the settings online with the Model #. I'm planning to buy a second one since the price has gone down; so my friends and I can play side by side online. Not to mention watching sports on one, gaming on the other. Or just browsing the web on one, and doing whatever on the other. My only issue was that best buy didn't give me reward points for the purchase of over $1,300 (w/ a ps3 and several games) even when I presented my membership at purchase. When I realized this, it was "too late" ( according to customer service) to recover the some $120 worth of reward points. Still the TV is more than I could ask for.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV for the Price, Love the Warranty!

    Posted
    richpease
    • My Best Buy Premier Silver Member

    This is my 2nd Insignia 42" model. I bought the 1st one 18 months ago and when it developed an intermittent line of dead pixels down the right side, the Geek Squad determined it needed replacement. I was pleasantly surprised to learn that the 2 year warranty meant I got my full purchase price back! Thanks to the warranty I was able to move from a standard LCD to this smart LED LCD at no cost to me. We have now had this TV for about a month and I like it quite a bit. The picture is vibrant and I can see the difference that the LED backlighting makes. I love all the apps and the integration of Netflix as the version on the TV has a better interface than my BluRay's version. The sound is a bit weird as it is quite loud from my DirecTV receiver (I can't go past 8 without feeling like I'm blasting it), but muted on my BluRay (I have to go to 50 or 55 to hear conversations). Both are HDMI inputs, so I'm not sure what is going on there. The universal remote is good and was easy to setup. The shape of it is a bit odd, but now that I am used to it, it is fine. One other thing that takes a bit to get used to is the TV startup time. Since it is essentially a computer, it has a "boot up" time of a minute or two. This is a bit annoying, but probably unavoidable if you want to have apps on your TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV for the price

    Posted
    Psmith94591
    • My Best Buy® Member

    I first saw this TV featured in a review online, and the review was very favorable. I had been looking at a Vizio 42 in that is just LCD but offers 3D for about 50 bucks less. I opted to spend the extra in an effort to gain the LED backlighting that this set features; cause who needs 3D in the bedroom anyhow. I also liked how slim the set is, esp compared to other set in this price range. Set up was straight forward easy to follow on screen. Adjusting to picture setting was a bit more time consuming but after adjusting some settings on the PS3, it was pretty quick. Picture quality is bright, vivid and crisp, a huge improvement overthe 720p LCD that I had in the bedroom previously. Blu-ray quality is amazing, and the faster refresh rate (120hz) works very well; our TV invthe living room has a 480hz refresh rate, but the quality on this set is good. Can't say about the sound, as I have it plugged into a Sony sound bar system, but TV speakers always sound bad to me. I do like the the TV raises the volume on the audio system automatically via the HDMI. So I gave up the 3D option, but I think I would have rarely used it at this poit, and our 55 in living room TV has 3D so not really giving it up. Both Vizio and Insignia's panels are made by LG, who made my previous TV so it is a good quality panel. for the price, you can't go wrong here.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to set up, easy to use, great picture

    Posted
    FanOfToshiba
    • My Best Buy® Member

    This is my first flat screen TV. I had been researching flat screen TVs for the last 6 months or so, and ended up going with this Insignia based on reviews, how the picture clarity looked in the store and the price. I have two Toshiba laptops which I've had great experience with, but decided not to get a Toshiba TV based on reviews I read. Have only had the Insignia TV for about a week, but so far I haven't been disappointed. Assembling the stand was very easy, and it's nice that the TV swivels a bit on the stand. Getting the TV itself set up was also extremely easy. Connecting the TV to my Netgear router was also easy. The picture is nice and clear. I have experimented with the various picture settings and it seems to me that there are so many possible variations that there must be something for any taste. Based on reviews, I thought I might end up needing a soundbar. I have this TV in my living room, which is fairly small, and don't plan to use the TV for listening to music. I typically have the volume set to somewhere between 8 and 12 (highest is level is 80, if I'm not mistaken), and the sound is just fine for watching TV. I haven't yet tried connecting my laptop directly to the TV, but if I decide I want to do that, it looks as though that will be quite easy, too. The only thing that I found misleading is that the USB port cannot be used for anything other than service.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Compared to other smartTVs... not that good.

    Posted
    Mynio
    • My Best Buy® Member

    The TV picture quality... is actually excellent. Kudos to Insignia and Best Buy for that. But, if you are looking for a true "Smart" TV... don't waste your money here. I have a Sony SmartTV and have used the features for a Samsung SmartTV... and the Smart features on this model are totally a waste. You basically get Netflix, BestBuy On demand, and some Yahoo apps. You also have access to Chumby apps. You can go on Chumby.com and see what apps are available... They pretty much are useless... and to make matters worse, half of them don't even work on the TV. Plus, other smart TVs allow you to connect to networked devices with media servers (ie Media Player, Itunes, etc) to stream movies from your devices/computer... yea... you need to purchase a separate device to do that on this TV. Basically, if you're looking for a quality TV with a nice picture... go for the plain Insignia 42"... which at the time of this writing is on sale for $449... if you want Smart features... Don't get this TV... I'd call it a "Stoopid"TV... with a great picture.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great picture, bad software

    Posted
    Ob1stogie
    • My Best Buy® Member

    Bought this on Black Friday. First off, it's a fantastic picture. Going from 720P and 60hz to 1080P and 120hz is a major improvement. However, since it's more like a computer than a TV, it has major issues. Often will not turn off, must unplug and "reboot". Or, it will not turn on, ditto unplug. Often the sound does not pass through the HDMI to the Optical port. Again, turn off, reboot. Also, the remote blows. It's backlit, but all the buttons are black and you CANNOT see them unless they are lit up. Basically worthless. Netlix works great and the picture is very good, much better than through our Wii. I"m going to return and hopefully get a better unit. If it still has the above mentioned problems, I will get something else. Yes, it takes about 1-2 minutes to "turn on", again because of the computer part of the TV.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the interface

    Posted
    NFLXluv
    • My Best Buy® Member

    I'm a heavy netflix user so i definitely wanted a connected tv with netflix support. I gotta say, Insignia is by far the best connected tv i've tried so far. When I went to best buy i tried every single model, including Sony/Google, LG and Samsung. Honestly, I can't stand the menus and app store on all of them... with the one exception that LG's wii remote was cool. It was totally unexpected, but Insignia blew me away. The Tivo menus have the same sounds and design that i loved from my Tiro years ago.... And I just tried the fling feature of Insignia on demand. Wow... I think I like that more than even Netflix. I am a connected tv junkie, and i'm very pleased with the insignia.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Glad I went with a smart TV

    Posted
    lrose22
    • My Best Buy® Member

    I originally purchased a 40'' Dynex TV, thinking that it was only going to be a bedroom TV so why spend more. Just a suggestion...don't listen to the Best Buy employees when they say Dynex is comparable to other brands. I took it back and decided that maybe a smart TV would be a good choice even though it was double the price.. So far, I've really enjoyed using the internet connection for Netflix...just as good as watching on the 50'' living room TV using the Xbox. In general, the picture is so clear that sometimes I feel like it's TOO real..I tend to dumb it down by switching the picture setting. Haven't had any issues with the sound. The only things I really don't care for are that it takes a minute or so to warm up (which I know is because it's LED), and I wish the remote had a light option...buttons are difficult to use in the dark bedroom. I would have liked to rate it between "good" and "excellent" if given the choice above, but overall I would choose to buy this again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice TV but "smart" component needs work

    Posted
    Meaddrinker
    • My Best Buy® Member

    Got this TV because it had a lot of features for the buck - 1080p,120 hz, LED, and connectivity. The unit was easy to set up and connected almost instantly with Netflix, a welcome relief after having gone through several hours and several phone calls attempting to get some of my Blue Ray DVD players to connect. The picture is excellent and sound is as good as you're going to get from the typically small onboard speakers. At about the one month mark, the TIVO button which connects you to the apps like Nextflix started to malfunction. When you chose the Netflix option the TV would just turn off and commence the annoying one or two minute start-up operation again, and this would happen every time I tried to access Netflix. I've been waiting two weeks for the repair guys to get here, suposedly with the part to fix connectivity. Online blogs complained about this problem.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceptional Quality, Price, and Value

    Posted
    SouthBeach
    • My Best Buy® Member

    I read all of the reviews, both positve and negative, about this TV, and purchased one when it went on sale. I did have problems connecting to the internet but by calling Insignia's Technical Support Line (instead of searching for solutions online), the problem was quickly resolved, which had nothing to do with the TV. Other reviews had problems with the sound, but setting the volume at a low level of "2", I can hear the TV perfectly fine in all rooms in 1100 square feet. So, the TV does not come-up instantly when turned on . . . well, it's a High-Tech Electronic Device, and boots up equivalent to computers! For the price, you can't beat the 1080p, 120Hz, Wireless Internet, LED, Picture Quality, etc. I enjoyed my Insignia TV so much, that I purchased another one (exact size and model), in which the setup was very easy and problem-free.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Good TV if it could be fixed

    Posted
    ktaa
    • My Best Buy® Member

    Thought this TV was great until we noticed reverse shadows on the picture especially apparent when the show had dard parts. Had repair guy out who said it needs new board. BB says has to be replaced because not available. Guess what the comparable model costs more and BB will not exchange it without me paying for a new warranty and the difference in the price of the TV with the same features that this one has. No reason to buy Insignia if you have to replace each time there may be a repair. No reason to buy extended warranty if I have to buy it again for each replacement and pay the difference for the next tv. Very bad experience.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great picture, everything else poor

    Posted
    Electra225
    • My Best Buy® Member

    Love the picture. but nothing else. The tuner is weak. I have a laptop next to the TV, record on it with a capture card connected to the same antenna line as the TV, the capture card brings in channels that the TV says has no signal. The wireless capabilities are weak as well, lots of times says no internet signal, try again, and then it works, wireless router is 20 feet away (this is not right after turn on either). Internet options are Netflix, YouTube and Insignia feeds only. All in all, would not buy another Insignia.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    high quality screen display, but had problems

    Posted
    highvoltage
    • My Best Buy® Member

    I am a Netflix fan, bought this mainly because of the built in wifi adapter, connected to internet with no problems, but netflix at times would cause the screen to turn totally black, then the tv would turn back on. Had 2 phone consultations with Insignia, no help, a Geek squad technician came to my home and said he could replace the main board, then ordered one, talked to 2 other Geek squad technicians who said it was a problem with the internet provider. Finally I asked to just return the tv which I exchanged for a Sony Google TV with LED LCD, so far it works well and connects to Netflix very quickly, screen quality is even a little better.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Quirky

    Posted
    ndskies

    Everything went ok when setting it up, then the second day i was about to change the source, as to play my ps3, and accidently pushed the wrong button, then all heck broke loose, i couldnt get the remote to work, so i tried the tv menu, not working either. I called the geek squad, followed their instructions, for 2 hours NO GOOD, tv was just hours old, Bestbuy sales rep said they would do in home help with the big screen, good luck with that !!!! They wanted to schedule sending someone out in 2 weeks, So i figured out i could do a factory default on tv and remote. BINGO, fixed the problem, DO NOT COUNT ON BESTBUYS HELP!!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great TV for the $$$

    Posted
    QWERKYJ
    • My Best Buy Premier Silver Member

    This is our third Insignia brand TV. Do not be afraid of the house brand. The two year warranty is a plus. Great picture, better sound than we expected, set up and running in about 5 minutes! (We are U-Verse customers.) A full keyboard would be nice, but not necessary to enjoy it right out of the box. Looked at adding the Logitech Harmony Link, but haven't made a final decision. It would allow us to use our ipad, iphone, or ipod for a keyboard. We may add a sound bar or speaker system at a later date, but for now the sound is more than adequate. Great service at our Best Buy store!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    App failure didn't impress gift recipient

    Posted
    Hummerbird
    • My Best Buy® Member

    We brought this tv home last night for my daughter's birthday present. She was shocked and loved it...until we plugged it in and it gave us a 920 error and said to call tech support. They said the apps wouldn't function without TiVo and there was an issue with the Tivo software licensing. A lot of customers were having issues with this. (and frankly you should fix this asap!) I was pretty disappointed as was my daughter. It totally lost it's wow factor! I haven't decided if I should wait to see if they can fix it or give up and buy another brand. We spent a lot of time, money and energy to not be "wowed" .

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent Tv but not a true LED

    Posted
    CMLreviewer

    This tv is actually an LCD display, but has LED backlighting. So if you are looking for a true LED tv, this may not be for you. All in all, I was still happy with the display. After configuring the controls for an hour I found a look that I was satisfied with. It has great black contrasts and vivid color if you take the time to figure it out. (I wouldn't pay to have the settings done) Has a lot of HDMI inputs! My only complaint is that the USB port is a service only port, although I was able to charge my iPhone from it, there is no display for this port on the tv. A great LCD tv for the price.

    I would recommend this to a friend