Customer Ratings & Reviews
- Model:
- NS-ALCL24
- |
- SKU:
- 6574100
Customer reviews
Rating 4.2 out of 5 stars with 292 reviews
(292 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers value the ease of use, size, brightness, and display readability of this digital alarm clock. Many appreciate the adjustable brightness levels and the convenient battery backup feature for maintaining settings during power outages. Positive feedback also highlights the dual alarm functionality and the clear, easy-to-read display, even in low-light conditions. However, some customers note that the sound quality of the radio could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good alarm clock radio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good reliable alarm clock which was easy to setup and use. Good radio reception too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, TodH, for your feedback on the Insignia™ Digital AM/FM Dual Alarm Clock! We're pleased to hear that you found it reliable, easy to set up, and that it has good radio reception. Your satisfaction is very important to us, and we appreciate you sharing your positive experience. Enjoy your alarm clock! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-digital-am-fm-dual-alarm-clock-with-4-level-dimmer-black/6574100.p?skuId=6574100
Rated 1 out of 5 stars
Radio/clock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radio does not work with batteries. I wanted the radio to work with batteries for when there was a storm.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand how important it is to have a reliable radio during storms, especially when power may be out. We’re sorry to hear that the battery functionality did not meet your expectations. Your input is valuable and helps us identify areas where we can improve our products to better serve your needs.
– Keith | Insignia Support
Rated 1 out of 5 stars
Worthless warranty
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine out of the box, and the price was right, but after a few months, it only produced static. I took it back to Best Buy, and was told the store warranty had expired, but I could contact Insignia for warranty service at the number they provided. I called, and was told to take it back to Best Buy, where again I was sent away. Lesson learned: don't trust any warranty from Best Buy or Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Paull. We're sorry to hear about the trouble you encountered with the alarm clock and the challenges you faced while seeking support. That’s certainly not the experience we aim to provide, and we understand your frustration. Your feedback is important and will be shared with our team to help improve both our product support and customer service processes. Tine | Insignia Support
- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Not worth the energy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set time, presets for music horrible waste
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ Digital AM/FM Dual Alarm Clock with 4-Level Dimmer - Black. We're glad to hear that you found it easy to set the time. However, we're sorry to hear that the presets for music did not meet your expectations. Your input is valuable to us, and we appreciate you bringing this to our attention.
If you have any further comments or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Whatctime is it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clock just set there with the bright illuminating green light. Tracking every second of the day.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! It sounds like the clock is doing its job well, keeping track of every moment with its bright green light. We appreciate you sharing your experience! - Carl | Insignia Products
- Pros mentioned:Dimmer
Rated 2 out of 5 stars
Not 100%
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set times. Like adjustable brightness.
No, I would not recommend this to a friend Rated 5 out of 5 stars
my clock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to change the intensity of the light and volume control
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MelH,
Thank you for your review of the Insignia™ Digital AM/FM Dual Alarm Clock with 4-Level Dimmer! We're glad to hear that you appreciate the ability to change the intensity of the light and the volume control. It's great to know these features are working well for you. We appreciate your feedback and are happy to have you as a satisfied customer! Patricia | Insignia Support
Rated 5 out of 5 stars
For brothers room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality for a small radio..............
I would recommend this to a friendRated 5 out of 5 stars
Happy Holidays
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes a new alarm clock great for next year. Yes people
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiasm. We are glad to hear that you are excited about the new alarm clock. We hope it serves you well in the coming year. Your support means a lot to us.Keith | Insignia Support
Rated 5 out of 5 stars
Radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little radio,got a nice sound to it . you can't beat the price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your great feedback on the Insignia™ Digital AM/FM Dual Alarm Clock! We're pleased to hear that you enjoy the sound quality and find it to be a great value. Your satisfaction is important to us, and we appreciate your support! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-digital-am-fm-dual-alarm-clock-with-4-level-dimmer-black/6574100.p?skuId=6574100
Rated 5 out of 5 stars
Perfect
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and does what it needs to do and nothing else.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the product meets your basic needs. Your insights are valuable to us, and we appreciate your support. Keith | Insignia Support
Rated 5 out of 5 stars
Good for gifting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product to gift. I gave this alarm device to a friend
I would recommend this to a friendRated 5 out of 5 stars
Best clock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect the kinda of alarm clock I need to wake up every morning
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ Digital AM/FM Dual Alarm Clock with 4-Level Dimmer is perfect for your needs and helps you wake up every morning. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new alarm clock! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-digital-am-fm-dual-alarm-clock-with-4-level-dimmer-black/6574100.p?skuId=6574100
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after having got 18 days... right after the return period ended.
No, I would not recommend this to a friendRated 5 out of 5 stars
Better that what I had.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves very well as both a clock and as a radio.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for sharing your thoughts on the Insignia™ Digital AM/FM Dual Alarm Clock! It’s great to hear it’s serving you well as both a clock and a radio. If you have any other questions or thoughts, we're here for you.
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Rated 1 out of 5 stars
Alarm clock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.difficult to set alarm, difficult to set time' haven't used radio did have easy to read time if could set it sitting in box and not using
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I m like this old scool alarm clock i thought it would be louder . I was hoping it would be louder
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that you like the old-school design of the alarm clock. We apologize that it wasn’t as loud as you expected. Your input is valuable, and we’ll consider it for future improvements. We appreciate your support and hope it continues to serve you well!
Keith | Insignia Support
- Cons mentioned:Sound quality
Rated 1 out of 5 stars
Disappointed, Insignia Usually Good Product Line
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned product; could not set the time. Press the hour button and it would move one number up then stop. Read another review where person had same issue. Buttons plastic and flimsy feeling.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your experience with our Insignia™ Digital AM/FM Dual Alarm Clock. It's disappointing to learn that you had trouble setting the time and found the buttons to be flimsy. We strive to ensure our products meet high standards, and it's clear we missed the mark here.
Your feedback is valuable, and we'll use it to improve our products. If you have any other concerns or need further assistance, please don't hesitate to reach out to our customer support team.
Thank you for sharing your experience with us.
Rated 1 out of 5 stars
Keep shopping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this out of necessity and am outside the return policy time period or else I would take it back. It's really not keeping time well, has awful set up directions and is just difficult to figure out. Cheap clock...too bad not more choice but I'm sorry I purchased this. If there's only one or two clocks best buy is going to offer, let them be easy to manage, simple to use and, for heaven's sake, keep the time accurately. The radio is good which is what i use it for now since I cannot return it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Does the job.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is passable but sound is very "tinny" and cheap sounding
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your feedback! I'm sorry to hear that the sound quality isn't meeting your expectations. Your insights are valuable, and I'll make sure this gets passed along. If there's anything else I can assist you with, don't hesitate to let me know!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920












