Customer Ratings & Reviews
- Model:
- NS-ALCL24
- |
- SKU:
- 6574100
Customer reviews
Rating 4.2 out of 5 stars with 292 reviews
(292 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers value the ease of use, size, brightness, and display readability of this digital alarm clock. Many appreciate the adjustable brightness levels and the convenient battery backup feature for maintaining settings during power outages. Positive feedback also highlights the dual alarm functionality and the clear, easy-to-read display, even in low-light conditions. However, some customers note that the sound quality of the radio could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sound quality
Rated 1 out of 5 stars
Unhappy with Radio AM/FM
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound. hard time setting alarms. No directions on the radio to get it to work, just couldn't make it work correctly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest review. We're sorry to hear that you're experiencing issues with the sound quality and setting alarms. We understand how frustrating it can be when the product doesn't work as expected. Your feedback is important to us, and we'll use it to improve our instructions and product functionality. If you need further assistance or have any questions, please don't hesitate to reach out to our customer support team. We're here to help!
Keith | Insignia Support
Rated 1 out of 5 stars
Clock Radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst clock radio I ever bought. Poor quality.
No, I would not recommend this to a friend- Pros mentioned:SizeCons mentioned:Sound quality
Rated 4 out of 5 stars
Old School Clock Radio - About Time
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OVERVIEW: Here we have an “Old School” designed clock radio, with a few updated digital setup options, that has zero dependencies for mobile phones, Bluetooth, or WiFi technologies. Don’t need a username, don’t need a password, don’t need an online account, don’t need to download an app to use! Simply plug in the AC adapter, set the current time, set a wake-up time, pick a radio station, then just go to bed. (Life is good living off the grid…) HIGHLIGHTS: LARGE DISPLAY: Readable digits, about 1-3/8” tall, that are dimmable with four intensities. I can now finally wake up and see the time without searching for my glasses. BATTERY BACKUP: Uses two AAA batteries (included) to maintain time and user setup options, if/when AC power is temporarily lost until power is restored. RADIO PRESET: Program up to 20 radio channel presets. (10 AM & 10 FM). DUAL ALARMS: Can program two wake-up times. Plus, you can program to wake up to either an “alarm” or “music”. SLEEP SETTING: Fall asleep listing to music that will automatically turn off at user selectable times. CONTROLS: Although the control scripts are small, they and the button are easily accessible. LO-FI: Recognize this is not a Hi-Fi fully immersive music machine. But an economy alarm clock that includes a radio option in the event you choose not to wake up to a buzzer in your ear. INEXPENSIVE: The price of admission is just a double-sawbuck ($20 bill). RATING: This Insignia Alarm Clock Radio earned itself a solid 4-Star rating primarily for its large digital clock, dual alarm features, and economy pricing. Add another Star if you are able to purchase while on sale. .
I would recommend this to a friend - Cons mentioned:Sound quality
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning it. Very cheap. Difficult to set up, sound quality poor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback on the Insignia™ Digital AM/FM Dual Alarm Clock. We're sorry to hear about the difficulties you experienced with the setup and sound quality. This is not the experience we want for our customers, and we take full responsibility for the inconvenience.
We'd like to make this right for you. Please reach out to our customer service team for assistance with your return and to explore other options that might better meet your needs. Your satisfaction is very important to us, and we appreciate your patience and understanding. Thank you for bringing this to our attention. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-digital-am-fm-dual-alarm-clock-with-4-level-dimmer-black/6574100.p?skuId=6574100
Rated 2 out of 5 stars
Basic Alarm Clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic alarm clock and radio. No frills or Bluetooth options available.
No, I would not recommend this to a friend- Cons mentioned:Sound quality
Rated 1 out of 5 stars
Cheap. Not loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made. Buttons feel flimsy. The alarm is nearly hearable in a quiet room!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about your disappointing experience with the product. Your comments about the build quality, buttons, and alarm volume are important to us, and we will use them to improve our products. We appreciate your insights and support. Keith | Insignia Support
Rated 2 out of 5 stars
Not suitable for International Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware. The product isn’t suitable for international use. It is only applicable for 110V and not 220V
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback. We apologize for any inconvenience caused. The Insignia™ Digital AM/FM Dual Alarm Clock is designed for use with 120V AC at 60Hz and is not suitable for international use with 220V. If you have any other comments or need assistance, please feel free to reach out. |Angelica| Insignia Products|
Rated 1 out of 5 stars
Product delays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Have not received your product yet. Product delayed. Can I refund.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, PhornchaiN, for reaching out. We understand how frustrating delays can be, and we appreciate your patience. If you’d like to proceed with a refund, we recommend checking the store’s return policy or reaching out to their customer service for assistance. We’re here to help if you need further support. Tine | Insignia Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to being able to hear the alarm but I was not able to set the clock or an alarm.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too complicated for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to program, Could not figure out the time, day of the week, all the other things that were involved. Took it back for a frefund
No, I would not recommend this to a friendRated 1 out of 5 stars
A piee of junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They could not even get it to work at the Customer Pick-up Counter. Apiece of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KathleenK,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the Insignia™ Digital AM/FM Dual Alarm Clock. Your satisfaction is important to us, and we regret that the product did not meet your expectations. We would appreciate the opportunity to assist you further—please contact our customer support team so we can help resolve any issues.
Thank you for bringing this to our attention. - Emman | Insignia Products
- Pros mentioned:Dimmer, Size
Rated 5 out of 5 stars
Great Insignia clock radio!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Insignia clock radio!! It is exactly what I was looking for!! This is a small nightstand fitting clock radio that has many features. It is the perfect bedside clock with 4 dimming settings, radio dial for volume that works really well, sleep timer, and battery backup in case of power interruption. This came packaged well in the box that included the 2 AAA batteries, a cord to plug in the clock/radio, the radio itself and a little instruction booklet. It is a very lightweight clock, and the display size is wonderful! There are 4 levels of dimming, and I use the lowest one when I go to sleep and them turn up the brightness during the day. The numbers are a fabulous size that you can see from across the room and are a green color that makes it great to see against the black background. I like to go to sleep with music on and the turn style volume button works really well for a really low volume setting. It also has a sleep timer that is another great feature!! I'm sad that I didn't find this long ago and spent money on another brand of clock/radio (that is now in the guest room!) I would absolutely recommend this very reasonably priced Insignia clock radio!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing such a detailed and enthusiastic review! We're thrilled to hear that the Insignia clock radio meets your needs perfectly and that you're enjoying its many features. It's great to know that the dimming settings, volume dial, sleep timer, and battery backup are all working well for you. Your feedback about the packaging and display size is also appreciated. We're glad you found a product that fits your nightstand and enhances your bedtime routine. If you have any other comments or need assistance, feel free to reach out!
Keith | Insignia Support
Rated 1 out of 5 stars
Radio clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like at all. Not worth buying so tossed it in the trash
No, I would not recommend this to a friend- Pros mentioned:Dimmer, SizeCons mentioned:Sound quality
Rated 5 out of 5 stars
Great display and easy to adjust times
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is not much to set up involved so it was very simple to get started. Put in the backup batteries and plug in the power adapter. I really like how the LED display brightness can be adjusted between 4 levels. I find that the lowest or next level up is sufficiently bright for a dark room. The numbers are large and easy to read from across the room. Indicator dots for PM and alarm also are easy to identify. This might be a big subjective, but the buttons have kind of a mushy soft feel. People often associate quality with crisp, tactile feel for buttons and switches and these may give the opposite opinion. I can’t speak to the quality or durability of the controls as they work fine and do the job. Setting the clock and alarm times was easy and intuitive. For simple devices if they can pass the test of being able to figure out how to use without referring to the guide, they have been well designed. This one passes the test for setting times. I didn’t find the setting of the radio presets to pass the ease-of-use test though. While easy I did have read the instructions to fully understand the process. That’s not really a big deal though because I don’t really plan on using the radio feature that much anyway. The sound is really tinny, and I am more of a alarm buzzer wake-up type than radio. The other strange design choice was to disable setting the clock and alarm times when the radio is being used. Overall, I found the Insignia alarm clock to be a solid product with a great display that does the job well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear you found the setup simple and the LED display brightness levels just right. The large, easy-to-read numbers and clear indicator dots are convenient.
Your insights on the button feel and ease of setting the clock and alarm times are valuable. While the radio presets were a bit more challenging, it's good to know the device is intuitive overall.
We're happy the Insignia alarm clock meets your expectations. If you need any assistance, feel free to reach out! Keith | Insignia Support
- Pros mentioned:DisplayCons mentioned:Sound quality
Rated 3 out of 5 stars
The latest in clock radios! If this was 1980.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insigna dubs this clock radio "a simple solution to getting up on time." And I guess that would be true if this were 1980, instead of, well, a good number of years later than that. But in the 40 or so years since then, something called the internet was invented and technology advanced quite a bit. You don't need to manually set the time any more, which is required for this device. The internet can grab that for you and make sure it is right no matter what. Ditto for setting the alarm. Insigna's idea of "simple" is to push a bunch of buttons on top of this little black plastic box until you get the right time to wake up and then manually tune in your favorite radio station (AM or FM! unless you would rather wake up to a buzzer). But in this century, you can buy a device that you can simply talk to -- and tell it when want to wake you up, what time you want an alarm and even what music (or sound effects) you want to wake up to, down to the individual genre, artist or song. But hey, this Insignia clock radio does give you the "advanced" option of not just one, but two different alarms, always handy for working couples. And yes, you can even manually dim the LED display (4 different levels!) should you decide it is too bright (I guess the auto-dimming technology, which has been around for decades, was too advanced to consider). And for the ultimate in hi-tech: battery backup in case the power goes off! Two no-name AAA batteries included! You get the point. This device is very definition of retro. Insignia seemed to go out of its way not to include any technology developed in the last three or four decades. It is just an unremarkable black box with lots of control buttons and a time display. And a built-in radio that sounds just as thin and scratchy as you would expect -- from a 1960s-era transistor radio. Something like this clock radio was probably found in every home in America in the latter part of the last century. I am not sure how many people need one today. But if this is your preference, the Insignia clock radio does everything it promises, in a very 1980s way. There also may be a market among technophobes, privacy advocates and those living off the grid (as long as they have AC power, which is required) . One thing is for sure, you don't have to worry about any tricky surveillance going on with this thing. With no internet connection, no microphones and no cameras, your private life is very safe with this Insignia clock radio. The price tag is pretty economical too. And I have to admit, I really do like that bright green 2-inch LED display. If you just need a clock somewhere in your house that is easy to see across a big room in any lighting, this is just the ticket.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed review! We appreciate your insights and understand your perspective on the clock radio's features. It's clear that while the device may feel a bit retro compared to modern technology, it still offers reliable functionality for those who prefer simplicity and privacy. Your feedback is valuable and will help us improve our products. If you have any other comments or need assistance, feel free to reach out. Keith | Insignia Support
Rated 1 out of 5 stars
Defective product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This clock/radio was defective. I don't recommend it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Alarm too quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back couldn't set the volume of the alarm only the radio part of it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that our Insignia™ Digital AM/FM Dual Alarm Clock didn't meet your expectations due to the alarm volume issue. We understand how important it is to have a reliable alarm clock with adjustable volume settings.
Your feedback is valuable, and we'll use it to improve our products. If you have any other concerns or need assistance, please reach out to our customer support team.
Thank you for sharing your experience with us.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had it a week and it stopped working. Had together my money back
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a useful clock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned the item, the clock wasn’t easy to set up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that our Insignia™ Digital AM/FM Dual Alarm Clock didn't meet your expectations due to the setup difficulty. We aim to provide user-friendly products, and it's clear we missed the mark here.
Your feedback is important to us, and we'll use it to improve our products and user guides. If you have any other concerns or need assistance, please reach out to our customer support team.
Thank you for sharing your experience with us.
Rated 1 out of 5 stars
Maybe old
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clocked worked one night and stopped working such a disappointment
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about your experience with the Insignia™ Digital AM/FM Dual Alarm Clock. It's disappointing to learn that it stopped working after just one night, and we apologize for the inconvenience this has caused.
Please reach out to our customer service team so we can assist you with a replacement or refund. Your satisfaction is important to us, and we want to ensure you receive a product that meets your expectations. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue. Rolf | insignia Support https://www.bestbuy.com/site/insignia-digital-am-fm-dual-alarm-clock-with-4-level-dimmer-black/6574100.p?skuId=6574100












