Customer Ratings & Reviews
- Model:
- NS-ALCL24
- SKU:
- 6574100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Digital AM/FM Dual Alarm Clock with its ease of use, perfect size, and dimmer with multiple settings. Many appreciate the uniform display, readability, alarm features, and battery backup. However, some customers have expressed concerns regarding the sound quality and button layout.
This summary was generated by AI based on customer reviews.
Crap product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the worst Product. Pressing buttons presses all buttons down making them non functional. it feels cheap and flimsy, one button was I pressed stayed pressed basically breaking it. I purchased for the alarm function only and didn't even do that my son kept waking up late for school. No wonder best buy has a 30 day return policy because of their constant crap products. Just close down already.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mval,
Thank you for sharing your feedback on the Insignia™ Digital AM/FM Dual Alarm Clock. We're very sorry to hear about the issues you've encountered with the product and the frustration it has caused.
We understand how important it is for an alarm clock to function reliably, especially for ensuring timely wake-ups. Your comments about the button functionality and overall build quality are valuable to us, and we will take them into consideration for future improvements.
If there's anything we can do to assist you further, please don't hesitate to reach out. We appreciate your feedback and are committed to enhancing our products and services. Emman | Insignia Products
Bad Radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little radio device like this came with confusing instructions to just simple set the time and stations up. Cheap labor
No, I would not recommend this to a friendDoes the job.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is passable but sound is very "tinny" and cheap sounding
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your feedback! I'm sorry to hear that the sound quality isn't meeting your expectations. Your insights are valuable, and I'll make sure this gets passed along. If there's anything else I can assist you with, don't hesitate to let me know!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Keep shopping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this out of necessity and am outside the return policy time period or else I would take it back. It's really not keeping time well, has awful set up directions and is just difficult to figure out. Cheap clock...too bad not more choice but I'm sorry I purchased this. If there's only one or two clocks best buy is going to offer, let them be easy to manage, simple to use and, for heaven's sake, keep the time accurately. The radio is good which is what i use it for now since I cannot return it.
No, I would not recommend this to a friendDigital Radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not great and it loses the station. Disappointed
No, I would not recommend this to a friendAlarm
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses it. It was kinda complicated at first to use but he finally figured it out
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chef, thanks for sharing your feedback. We’re glad to hear your son is enjoying the alarm clock, and we appreciate your note about the setup feeling a bit complicated at first. If you ever need help with any of the features, our team is always here to support you.
Thank you for choosing Insignia. Poojitha | Insignia
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after having got 18 days... right after the return period ended.
No, I would not recommend this to a friendclock radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.weak tinny sound even with radio off it woke me up several times with static sounds throughout the night returned it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi William, thank you for sharing your experience with your Insignia Digital AM/FM Dual Alarm Clock. We’re sorry to hear about the weak sound quality and the static waking you up during the night, as that’s certainly not the experience we want for our customers. Your feedback helps us understand where we can do better, and we appreciate you taking the time to share it.
Darshan | Insignia
Cheap clock radio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terribly cheap radio!! Hard to set tje alarm. Knobs are cheap plastic! Reyurned it the next day!!
No, I would not recommend this to a friendBasic Alarm Clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic alarm clock and radio. No frills or Bluetooth options available.
No, I would not recommend this to a friendClock Radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst clock radio I ever bought. Poor quality.
No, I would not recommend this to a friendNot suitable for International Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware. The product isn’t suitable for international use. It is only applicable for 110V and not 220V
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback. We apologize for any inconvenience caused. The Insignia™ Digital AM/FM Dual Alarm Clock is designed for use with 120V AC at 60Hz and is not suitable for international use with 220V. If you have any other comments or need assistance, please feel free to reach out. |Angelica| Insignia Products|
Disappointed, Insignia Usually Good Product Line
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned product; could not set the time. Press the hour button and it would move one number up then stop. Read another review where person had same issue. Buttons plastic and flimsy feeling.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your experience with our Insignia™ Digital AM/FM Dual Alarm Clock. It's disappointing to learn that you had trouble setting the time and found the buttons to be flimsy. We strive to ensure our products meet high standards, and it's clear we missed the mark here.
Your feedback is valuable, and we'll use it to improve our products. If you have any other concerns or need further assistance, please don't hesitate to reach out to our customer support team.
Thank you for sharing your experience with us.
Product delays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Have not received your product yet. Product delayed. Can I refund.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, PhornchaiN, for reaching out. We understand how frustrating delays can be, and we appreciate your patience. If you’d like to proceed with a refund, we recommend checking the store’s return policy or reaching out to their customer service for assistance. We’re here to help if you need further support. Tine | Insignia Support
Too complicated for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to program, Could not figure out the time, day of the week, all the other things that were involved. Took it back for a frefund
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to being able to hear the alarm but I was not able to set the clock or an alarm.
No, I would not recommend this to a friend- Pros mentioned:Brightness, Size
Great Insignia clock radio!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Insignia clock radio!! It is exactly what I was looking for!! This is a small nightstand fitting clock radio that has many features. It is the perfect bedside clock with 4 dimming settings, radio dial for volume that works really well, sleep timer, and battery backup in case of power interruption. This came packaged well in the box that included the 2 AAA batteries, a cord to plug in the clock/radio, the radio itself and a little instruction booklet. It is a very lightweight clock, and the display size is wonderful! There are 4 levels of dimming, and I use the lowest one when I go to sleep and them turn up the brightness during the day. The numbers are a fabulous size that you can see from across the room and are a green color that makes it great to see against the black background. I like to go to sleep with music on and the turn style volume button works really well for a really low volume setting. It also has a sleep timer that is another great feature!! I'm sad that I didn't find this long ago and spent money on another brand of clock/radio (that is now in the guest room!) I would absolutely recommend this very reasonably priced Insignia clock radio!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing such a detailed and enthusiastic review! We're thrilled to hear that the Insignia clock radio meets your needs perfectly and that you're enjoying its many features. It's great to know that the dimming settings, volume dial, sleep timer, and battery backup are all working well for you. Your feedback about the packaging and display size is also appreciated. We're glad you found a product that fits your nightstand and enhances your bedtime routine. If you have any other comments or need assistance, feel free to reach out!
Keith | Insignia Support
Unhappy with Radio AM/FM
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound. hard time setting alarms. No directions on the radio to get it to work, just couldn't make it work correctly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest review. We're sorry to hear that you're experiencing issues with the sound quality and setting alarms. We understand how frustrating it can be when the product doesn't work as expected. Your feedback is important to us, and we'll use it to improve our instructions and product functionality. If you need further assistance or have any questions, please don't hesitate to reach out to our customer support team. We're here to help!
Keith | Insignia Support
A piee of junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They could not even get it to work at the Customer Pick-up Counter. Apiece of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KathleenK,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the Insignia™ Digital AM/FM Dual Alarm Clock. Your satisfaction is important to us, and we regret that the product did not meet your expectations. We would appreciate the opportunity to assist you further—please contact our customer support team so we can help resolve any issues.
Thank you for bringing this to our attention. - Emman | Insignia Products
Radio clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like at all. Not worth buying so tossed it in the trash
No, I would not recommend this to a friend