Customer Ratings & Reviews
- Model:
- NS-VR2DCS4
- SKU:
- 6548646
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the Dual Charge Station for Sony PlayStation VR2 Sense Controllers, praising its convenient charging, affordable price, user-friendly design, and attractive appearance. The magnetic charging feature and ability to charge both controllers simultaneously are particularly appreciated. While some mentioned the inclusion of magnets in the controllers, overall, customers are highly satisfied with this charging solution for their PSVR2 controllers.
This summary was generated by AI based on customer reviews.
Wonderful Base
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great charging dock! I got this because the batteries are rechargeable!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesonK, thank you for your fantastic review! Rest assured that we will continue to provide the best and excellent service. Feel free to ask if you need further assistance! -Yanne | Insignia Support | https://www.bestbuy.com/site/insignia-dual-charge-station-for-sony-playstation-vr2-sense-controllers-white-black/6548646.p?skuId=6548646
PSVR Charging Station
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice 1/2 the price of Sony’s option - would be nice if it had a USB C plug to charge the head set
I would recommend this to a friendCharger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great. Don’t have to hook the wire to it couldn’t be better.
I would recommend this to a friendNot bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a better deal than the official playstation cradle
I would recommend this to a friendRv rechargeable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work great, and is a hole lot cheaper then the Sony one's.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, just don't like the pug usbc a little tight.
I would recommend this to a friendNot Sure Charger New
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent back the box has been damaged and not sure if the charger was new. I recommend this charger should you receive a new unused charger with not big hole in the box, when you purchase a new charger.
I would recommend this to a friendClever but flawed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger has little usbc magnets that go in the controllers. Sometimes they stay in. Sometimes not. It’s a cool idea but the hardware might not be up to it
No, I would not recommend this to a friendAre these reviews fake? Thie charger is horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB-C tip that inserts the controllers dont go in all the way or dont click in so they can fall out the controller, the magnet from the dock pulls out the charging USB-C tip from the controller when I lift it from the dock. And the charging lights on the controller dont come on, so I doubt theyre currently charging. I'm currently not home but if it's just user error, I'll update my review.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback. We understand your concerns about the USB-C tip and the charging issues with the dock. Your insights are valuable to us, and we will look into these matters to improve our product. We appreciate your patience and support. Keith | Insignia Support
Do Not Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this zero stars if I could. Does not charge. You put the controllers on the dock and the light immediately turns blue (signifying they are charged). Then I try to play and the system says controllers are too low to use. Tried even charging overnight, same result. So not purchase. Garbage item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Dual Charge Station for the PlayStation VR2 Sense Controllers. We genuinely appreciate your input, as it helps us to improve our products and the overall experience for our users.
We’re very sorry to hear about the difficulties you’ve encountered with the charging station. It’s concerning to learn that the controllers are not charging as expected. Our goal is to provide high-quality products that enhance your gaming experience, and it’s clear we fell short in this instance.
To address this issue, we recommend the following troubleshooting steps:
1. Ensure that the charging connectors on both the dock and controllers are clean and free from debris.
2. Verify that the charging station is properly connected to a power source.
3. Test the controllers directly with a USB cable to confirm they are functioning correctly.
If you continue to experience problems after trying these steps, please don’t hesitate to contact our customer support team. We would be more than happy to assist you further and explore options for a replacement or refund.
Your satisfaction is our priority, and we appreciate your understanding as we work to resolve this issue. Thank you for bringing this to our attention.
Very bad customer service. Horrible company.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy customer service is horrible. Will not purchase anything from Best But anymore. Phone and chat support is horrible. No one had a clue how to resolve simple issues. Reps will lie just to get you off the phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello SaintLaurent,
Please accept my apologies on behalf of Insignia for the inconvenience caused. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB-c adapters are magnetic to the base but easily fall out of the controller sockets, where they need to be for fit. The charging connection is also inconsistent. Other than that, it's inexpensive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Freakuency,
Thank you for taking the time to leave a review of our Insignia™ - Dual Charge Station for Sony PlayStation VR2 Sense Controllers. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Doesnt work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt charge either controller even after several hrs. Controllers charge just fine through the cable the VR came with, so its this unit that doesnt work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
Could you please try as below?
1. Attach magnetic USB-C adapters into the USB-C charging port of the PlayStation VR2 Sense controller.
2. With the magnetic USB-C adapters attached, place the Sense controllers into the charging station and make sure that the magnetic USB-C adapters adhere to the magnetic output connector.
3. The LED turns amber while charging, then turns blue when finished.
Terrible product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only charges to one bar on each controller and one of the adapters does not stay in the USB C port of the controller. Cannot recommend to others.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TimVA,
Thank you for taking the time to review our Insignia™ - Dual Charge Station for Sony PlayStation VR2 Sense Controllers - White/Black. I am very sorry that you are not satisfied with our products. Please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Charging station
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, the magnetic connecters are awesome and the indicator lights are perfect
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Eric, thank you for your interest to our Insignia™ - Dual Charge Station for Sony PlayStation VR2 Sense Controllers. We’re thrilled to hear that you enjoyed our products. Your feedback encourages us to keep improving. Ivy | Insignia Support. https://www.bestbuy.com/site/insignia-dual-charge-station-for-sony-playstation-vr2-sense-controllers-white-black/6548646.p?skuId=6548646
