Customers enjoy the Dual Screen Desktop Mount for its sturdiness and the extra desk space it provides. The price is also attractive, and the cable management is adequate. However, some customers have reported challenges with the installation and compatibility with certain monitors. A few customers have also noted the product's weight and design issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 603 reviews
Rated 5 out of 5 stars
Duel Arm Monitor Holder
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, easy to assemble. Looks great on the desk.
I would recommend this to a friend
Rated 1 out of 5 stars
32 in Monitors DO NOT fit
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Read the Q&A that was verified, that stated 32 in monitors fit great! I spent my time, money, and gas to get this item. Got it all setup and my 31.5 in curved monitors do not fit, nor line up correctly.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Manufacturing issues
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this mount because I could get it the same day in store, but after spending hours putting it together I wish I just waited longer for one to come in the mail because this was not worth it. When I opened the box the parts that you screw the monitors into were facing the floor/ceiling (like some other reviews have mentioned). Realistically this would be fine because the mount allows you to adjust the angle the monitors face, but one of the screws that you loosen to allow you to make this change was blocked. I had to take apart the arm to get it to a point where the screw was less blocked. Then I used a slightly smaller hex key (the one provided didn't work) to force it to loosen. All in all this wasn't worth the effort.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there!
Thank you for taking the time to review our Insignia™ - Dual Screen Desktop Mount for Monitors up to 30" - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 from Monday to Saturday (8:00 AM to 9:00 PM) Central Time, we'll be more than happy to assist you regarding this matter.
Insignia Support Angela www.insigniaproducts.com/support
Rated 1 out of 5 stars
Damaged and built wrong. Avoid this one
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There were some minor scuffs and scratches. Not ideal, but I could live with it as long as it worked. But it doesn't. The arms were built so that the monitors face up, with seemingly no way to fix it. And I tried. I took the thing apart as much as I could, but wasn't able to fix it.
I also notice that I am not the first to have this (or a similar) issue. I would go with a different monitor mount and not take the risk.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there!
Thank you very much for taking the time to review our Insignia™ - Dual Screen Desktop Mount for Monitors up to 30" - Black. I know that this could be an unfortunate situation that there were some minor scuffs and scratches, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support Irene www.insigniaproducts.com/support
Rated 1 out of 5 stars
Incompetent manafactuer, avoid this purchase.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this and begin installation to notice the arms were assembled incorrectly. No big deal right? Returned it and replaced with a separate unit, WHICH WAS ALSO ASSEMBLED INCORRECTLY. Is there no quality control on this Product??? Avoid this purchase unless you want a monitor facing towards the lord above and one aimed down to the devil below.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Oneofakindname,
Thank you for writing a review about our Insignia™ - Dual Screen Desktop Mount for Monitors up to 30" - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product that is never in the store, finally comes to the store and it was built wrong. How is that even possible? Its a monitor mount guess ill have one monitor facing the roof and other the floor. Lol terrible
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi LordTT!
Thank you for taking the time to review our Insignia - Dual Screen Desktop Mount for Monitors up to 30" - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support Alvin www.insigniaproducts.com/support
Rated 1 out of 5 stars
Do not ever buy this monitor mount
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The monitor arms are facing the weong way…..ones facing up towrds the ceiling and the other towards the ground. AVOID THIS MONITOR MOUNT AT ALL COSTS
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Collin,
Thanks for taking the time to connect with us about your concern with your Insignia™ - Dual Screen Desktop Mount for Monitors up to 30" - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
How is one arm facing upwards, and the other facing downwards, theyre not even horrizontal so when i put the arm on the pole its impossible to even ge tone monitor on??????
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi, thanks for your review. Since the packaging structure design, the folding state of the monitor arm is one monitor plate upwards and one downwards. The user needs to adjust the direction of the plate to the same horizontal line during the assembly process. And the installation steps can be referred to the below, you can also find more detailed steps in the user manual. 1. Remove the monitor support arm from the box and unfold the right and left arms; 2. Slide the monitor arm over the top of the support tube and tighten the monitor support lock; 3. Filp the monitor attachment plates on both ends of the monitor support arm to the same horizontal line in front.
Pros mentioned:
Sturdiness
Cons mentioned:
Compatibility
Rated 4 out of 5 stars
Good product, very little drawbacks
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sturdy, relatively easy to put together, and held up well, despite being clamped to a thin, cheap table.
Only drawback is that you likely need two similar-sized monitors. I have a regular 27" monitor and a thin 16" monitor, and it would lean towards the 27" side.
Would recommend for those without that type of monitor discrepancy.
I would recommend this to a friend
Rated 4 out of 5 stars
Decent value monitor arm
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked up this monitor arm during a Best Buy Drop to get a basic arm for my monitors: one 27" 1440p monitor and one 22" 1080p monitor mounted vertically. I normally don't change the height of my monitors, so having the ability to rotate and tilt/pan monitors are my primary functions. This arm does those functions decently well.
The clamps to hold the monitors at a fixed angle were rather finnicky. At times, my 27" monitor sagged with a downward facing angle. It took a while to get the monitor angle fixed in place. My smaller 22" monitor had some sagging issues, but at a lesser frequency. If your monitor weighs around 8 pounds, expect to have to fiddle with the clamps to make sure it stays put.
I have perhaps a dozen cables running into my monitors as my monitors have extra I/O apart from display inputs and power. The internal cable channel of the main metal tube provided ample room to fit them all. The cable hooks on the arms themselves weren't as useful for my case, but if you have only a display cable and power, then you have nothing to worry about. I ended up having to use velcros to tie down the cables, but I can't see the cables anyway so it worked out aesthetically.
The arms themselves move with decent fluidity, not quite up to par compared to the VIVO arms I'm used to in the office, but these work for my needs at a fraction of the price.
The metal has been very solidly built and hardly any motion or vibration exhibited on my desk get transferred to my monitors. Once they stay put, they stay there.
Overall a good value monitor arm for anyone who has two monitors and doesn't need the ability to constantly change the height of the monitors.
I would recommend this to a friend
Pros mentioned:
Cable management, Sturdiness
Rated 5 out of 5 stars
Amazing Monitor Mount
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been wanting to get a monitor mount for a while. I went back and fourth on getting gas springs or something like this one. I decied on this as I don't ever really move my monitors. It is holding my 27 inch and 24 inch monitor with no issues. The cable managment built it is also really good if done well itll make it look like the monitors are floating. It has a hole at the top and the bottom to run the cable downs as well as clips that clip onto the arms and you can clip the cables in rather than seeing them hang down. The mount feels good and is very easy to assemble. I have had zero isues with this. It is very well built and looks amazing when setup. I reccomend this one if you dont move your monitors alot like me and just keep them in one palce in your setup otherwise the gas mount monitor ones might be better for you.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your detailed feedback. We are glad to hear that the monitor mount is holding your 27-inch and 24-inch monitors with no issues. It's great to know that the built-in cable management is effective and makes the setup look clean and organized. We appreciate your recommendation and are pleased that you found the mount easy to assemble and well-built. Keith | Insignia Support
Rated 5 out of 5 stars
AMAZING PRODUCT
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up apon arrival doesn’t take nomore than a few minutes to completely finish and holds all kinds of monitors! Definitely would recommend for anyone trying to have a dual monitor setup without having to break the bank.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for the great feedback. We’re glad to hear setup was quick and easy, and that the stand is holding up well with your monitors. It’s great to know it offers both functionality and value, especially for those looking to build a dual monitor setup without overspending.
Keith | Insignia Support
Pros mentioned:
Cable management, Sturdiness
Rated 5 out of 5 stars
Awesome Mount
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For those 1 star reviews out there claiming your arms were built wrong, you clearly did not read the manual past the second page. The mounting points face in opposite directions out of the box for better packaging. They're stiff because the joint tension needs to be adjusted during setup (which is also shown in the manual). Overall, this mount is sturdy, dark black, comes with cushioning for your desk and monitors, and cable routing clips that can feed your power and HDMI/DP cables down the center column and out the back behind your desk. Setup was also incredibly easy. I will say the cable clips that snap on to the arms are a bit flimsy and will definitely break if too much pressure is put on them. Also, a better design to hide cables would be to make the same cutout at the top rear of the column as the bottom opening. That way cables don't show up-and-over the opening when you feed your cables down. All in all, I would by this mount again and a third time if I needed to build/replace my setup.
I would recommend this to a friend
Pros mentioned:
Sturdiness
Rated 5 out of 5 stars
DONT LISTEN TO BAD REVIEWS
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do not understand how people are unable to see that the part you mount your monitor to turns... In both directions. It is not that hard to figure out. Put more then two seconds into it if you have the money to spend on something like this.
The arm came with everything it needed along with extra parts and pieces. It was very easy to understand the directions. One direction list comes in English and the other comes in Spanish. It is very sturdy and holds up both my monitors well. I have one 29 inch monitor and another 27 inch monitor
I would recommend this to a friend
Pros mentioned:
Sturdiness
Cons mentioned:
Installation
Rated 4 out of 5 stars
Its a stand, I paid too much.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly just get a similar one on amazon. I needed something that day and was already at best buy. Its sturdy enough for 2 27inch displays. I really don't like the mounting system where you have to pre-install two screws in monitor and then hang them on the stand. Every other style of this stand has hand the VESA mount remove to attach to monitor first. This does make the stand less prone to shaking though so meh.
No, I would not recommend this to a friend
Pros mentioned:
Desk space
Rated 5 out of 5 stars
Insignia dual monitor arm stand
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this to make my desk setup cleaner and more ergonomic. Setting this up was swift and even came with multiple screw sizes and washers for different types of monitors, much appreciated! Only qualm is that adjusting the height of the arm is tedious and very difficult if you have your monitors already on the arm. But besides that its very useful to have! Recommended my boyfriend to get one, and he enjoys his as well!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for the detailed feedback. We’re glad to hear that the setup process was smooth and that the included hardware made installation easier. It’s great to know the product helped improve your workspace and that it’s been useful enough to recommend to others. We appreciate you pointing out the challenge with height adjustment as well—feedback like this helps us improve. Thank you again for your support. – Keith | Insignia Support
Pros mentioned:
Desk space
Rated 5 out of 5 stars
Hard to put together but good item
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly to what i wanted it for. I now have so much room on my desk to be able to do things. One and only down side to the item was that it was a little difficult to put together by myself. All in all great item l, highly reccomend.
I would recommend this to a friend
Pros mentioned:
Monitor size
Rated 5 out of 5 stars
Gives desk clean look!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome for both my monitors not bulky at all love how it doesn’t take up space on my desk
I would recommend this to a friend
Pros mentioned:
Sturdiness
Rated 5 out of 5 stars
Double monitor holder
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a double monitor holder for my son and this is exactly what i was looking for. It is still holding up great.
I would recommend this to a friend
Pros mentioned:
Sturdiness
Rated 4 out of 5 stars
Works great but not much vertical adjustment
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The double clamp is very nice as it add to the strength of the hold. Both arms were able to support each separate monitors weight easily with some tightening if a few places. However there isn't really any vertical adjustment so if you are using to different monitors expect there to be a small offset.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for taking the time to share your experience. We’re glad to hear that the double clamp design provided the strength and stability you needed, and that both arms were able to support your monitors effectively with just a bit of adjustment. We appreciate your note about the lack of vertical adjustment—this is valuable feedback as we continue to look for ways to improve our products and better meet the needs of our customers. Keith | Insignia Support