Customer Ratings & Reviews
- Model:
- NS-BC2ZSS1
- SKU:
- 6437135
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the Dual Zone Wine and Beverage Cooler with Glass Doors for its effective temperature control, appealing appearance, and quiet operation. The cooler's size, design, capacity, shelving, dual zone functionality and lighting are also well-received. However, some customers have expressed concerns about the product's long-term reliability and door functionality. A few customers have also mentioned the price and limited warranty as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding fridge!! Temperatures are right on and it's very quiet. One side is 40 degrees and the other is 60. The 60 side has my reds and a pack of basil that has been in there for 2 weeks and it's still fresh.
I would recommend this to a friend - Pros mentioned:Appearance
Vino Dual Temp Under Counter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Delivery was fast and the product arrived without damage. It's a stellar looking dual temp wine cooler and has the extra advantage of being installed under the cabinet. Great Find! Although not yet installed, I have purchased wine cooler from BB for a previous renovation and absolutely love the under counter models! Don't count on getting 42 bottles unless it is a mix of large and small. You have to take the storage number quoted by manufacturer "with a grain of salt."
I would recommend this to a friend - Pros mentioned:Design, Temperature control
Looks good and works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the cool design and functionality. You can store two items at different temperature setting.
I would recommend this to a friend - Pros mentioned:Appearance, Size
Very cool fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooler fit nicely in my dining room. Enough room for beverages for the whole family. It looks very nice as well.
I would recommend this to a friend - Pros mentioned:Design
Very good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works great. It looks very elegant. The only thing I noticed is that wider wine bottles won’t fit height wise when all shelves are used.
I would recommend this to a friend - Pros mentioned:Temperature control
Great Dual Zone Wine Chiller/Beverage Frig!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had this installed for less than a month. It was very easy to install, and seems to be working perfectly. I like the dual doors which works for our location. I read some reviews that talked about problems getting it set up, etc. and we have had zero issues with it. Very pleased with this purchase at this time.
I would recommend this to a friend - Pros mentioned:Appearance
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great - highly recommend. Very easy to install and commission.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ Dual Zone Wine and Beverage Cooler! We're thrilled to hear that it works great for you and that the installation and commissioning were very easy. Your recommendation means a lot to us and helps us continue to provide high-quality products. Ivy | Insignia Support
- Pros mentioned:Appearance
final addition
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a great addition to my new kitchen, it gave it the final elegants
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ Dual Zone Wine and Beverage Cooler with Glass Doors. We're delighted to hear that it has been a great addition to your new kitchen and has provided the final touch of elegance you were looking for. Your feedback is greatly appreciated, and we're thrilled that our product has met your expectations. If you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
- Cons mentioned:Durability
DO NOT BUY
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself the money and the stress and DO NOT buy this product. It is an absolute piece of junk and completely gave out after just a year. We ignored the negative reviews and went with it anyway, and sure enough didn't last despite it being taken great care of and minimally used. Once warranty expires and it undoubtedly gives out, Bestbuy will charge you $85 dollars to ship it out (after strenuously having to get it down several flights of stairs ourselves) just to get an "estimate" charge of what the repairs will be, likely not worth it and better off just buying a new one. Absolutely ridiculous.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ Dual Zone Wine and Beverage Cooler. We’re truly sorry to hear about the frustration and inconvenience this product has caused you. It’s especially disappointing to hear that the unit failed after just a year, despite being well cared for and lightly used.
We understand how upsetting it is to deal with repair costs and logistics after the warranty period ends. Your feedback is incredibly valuable and will be shared with our product and service teams to help improve both product reliability and the post-purchase support experience.
If you haven’t already, we recommend reaching out to our customer support team to see if there are any additional options available to assist you. We appreciate your honesty and hope we can help restore your confidence in our products and service. Ivy | Insignia Support
Does the job and holds lots of beverages
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had it for 15 months to the day and it's working just fine. Seems to hold the temperature settings we have to each side. Give us more room in our fridge. It came damaged with doors and handles offset due to manufacturing defect but Best Buy gave a small refund to make up for it.
I would recommend this to a friend- Pros mentioned:Size, Temperature control
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working really good I like it I would buy one more
I would recommend this to a friend Wine Cooler - Just the Right Size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We joined a wine club and were desperate to find an affordable solution to store our subscription wine bottles. This has proven to be the best most economical solution.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TrekKnight,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that our Insignia™ Dual Zone Wine and Beverage Cooler is meeting your needs for storing your wine subscription bottles. It's great to know that you found it to be an economical solution. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
- Pros mentioned:Temperature control
Quality Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, high quality product. I like the fact that it has double doors with individual temperature control sections.
I would recommend this to a friend - Pros mentioned:Temperature control
Wine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome wine fridge, holds alot and 2 different temperature settings
I would recommend this to a friend - Pros mentioned:Temperature control
Just what we wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great wine cooler with 2 zones. We use one for wine and the other for beverages. Only one issue: the switch on one zone was broken off. We got it turned on but the light stays on.
I would recommend this to a friend Best Buy is no longer what it used to be
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works as intended but some of the details are lacking, The wood shelves are somewhat cumbersome to open and close and when closed do not line up. The light is quite bright and there is no option to dim or change to a less intensive color. It can only be turned off. I was mostly disappointed with the delivery schedule, after receiving confirmation of the delivery date it was postponed twice and delivered almost 3 weeks later.
I would recommend this to a friend- Cons mentioned:Durability, Price
Short Life Span!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 18 months and then just stopped working! Expensive item to only get 18 months and reading reviews it seems like a lot of others have had same issue between 12-18 months. Good luck trying to find someone to work on it and paying $200-$300 for a repair person if you can find one. Disappointing since we built it into our cabinet layout and no have to replace
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about your experience with the product. We understand how frustrating it can be when a product stops working unexpectedly, especially after investing in it and incorporating it into your home. Your comments are important to us, and we'll use them to improve our products and services.
- Carl | Insignia Products
- Pros mentioned:Temperature control
Reliable excellent wine fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable excellent wine fridge. Love the two separate zoned
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear that you find the Insignia™ Dual Zone Wine and Beverage Cooler with Glass Doors to be reliable and excellent. It's great to know that you appreciate the two separate zones for your beverages. Your satisfaction is important to us, and we're glad our product meets your needs. Patricia | Insignia Support
- Pros mentioned:Design
It’s good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice. The dual zone is a must have when you like both wine and beer. We had no issues with delivery and product is sleek
I would recommend this to a friend - Pros mentioned:Appearance, Temperature control
Insignia wine and beverage cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the wine and beverage cooler is working great. Maintains temperature settings.
I would recommend this to a friend