Customer Ratings & Reviews
- Model:
- NS-BC2ZSS1
- |
- SKU:
- 6437135
Customer reviews
Rating 4.1 out of 5 stars with 587 reviews
(587 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the Dual Zone Wine and Beverage Cooler with Glass Doors for its effective temperature control, appealing appearance, and quiet operation. The cooler's size, design, capacity, shelving, dual zone functionality and lighting are also well-received. However, some customers have expressed concerns about the product's long-term reliability and door functionality. A few customers have also mentioned the price and limited warranty as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wine Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an outstanding dual zone wine refrigerator that allows different temperatures for red and white wines.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Glenn,
Thank you for your review of the Insignia™ Dual Zone Wine and Beverage Cooler with Glass Doors! We’re thrilled to hear that you find it outstanding and appreciate the ability to set different temperatures for red and white wines. If you have any other feedback or need further assistance, feel free to reach out. Enjoy your new wine cooler! Patricia | Insignia Support
- Pros mentioned:Appearance, Size
Rated 5 out of 5 stars
Love my new wine fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s perfect. Fits in the spot perfectly.
I would recommend this to a friend Rated 4 out of 5 stars
Nice for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the looks and function of this fridge. It's nice looking and works great for the price. Comparable units cost twice as much. It comes with an extra set of wood shelves in case you want to use the entire thing for wine. The two things that I don't like are that the doors don't stay shut unless you close them intentionally. If you push them closed with any force they bounce back open. Also, the doors don't exactly line up on mine. One door droops at the center. I could probably try to shim it but there's no way to fix it without cobbling something together as the doors aren't adjustable.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Good quality and fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fit in the space and gives flexibility by having two doors.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear that the unit fits perfectly in your space and that you appreciate the flexibility provided by having two doors. Keith | Insignia Support
- Pros mentioned:Design, Size
Rated 5 out of 5 stars
Good value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The measurements were correct for the space. Looks better than the low price would suggest.
I would recommend this to a friend Rated 5 out of 5 stars
Great addition to wet bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite beverage cooler with lighting and plenty of room.
I would recommend this to a friendRated 1 out of 5 stars
stopped working at 13 months
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it looks great, dual zone is awesome, and it's quiet. But at 12 months and 3 weeks it stopped cooling. It powered on but did not cool. If I hadn't paid $120 for the GEEK SQUAD service plan, I would've had to pay for the repair out of pocket. But the GS service terms are very disappointing. I hauled the unit back to Best Buy , they sent it out for repairs and 3 weeks later the answer came back that the repair company didn't have the parts to fix it. So I don't know if it was a minor or major repair (such as a compressor) or the repair company that BB uses simply didn't want to deal with it. No details were given to BB. According to the GS terms, my options were: 1.) receive a BB Store Credit for the original purchase price; or 2.) use that BB store credit to purchase a new unit at the current price. After discussing my irritation with the GS manager that I paid with a VISA and didn't want a store credit since I rarely shop at BB, I opted to pay the difference in price and get a new unit. The Geek Squad terms state that a repair or replacement can be used only once during the 4 year term of the agreement. I now have a new unit and no extended warranty. I don't know which is worse: the Insignia cooler that lasted only 13 months or the Geek Squad extended warranty terms.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RGMI,
Thanks for taking the time to connect with us about your concern with your Insignia™ - Dual Zone Wine and Beverage Cooler with Glass Doors - Stainless Steel. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Rated 5 out of 5 stars
Whatch were plug in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great Easy to set up and program Extra shelves for more versatile use Only problem is electrical cord molded to side of plug which interfered with other similarly molded plug in same socket
I would recommend this to a friendRated 5 out of 5 stars
An Elegant and Cool Addition to A Kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this wine and beverage cooler. First of all, it looks cool. It's an elegant addition to my newly renovated kitchen. Secondly, it's one of the few coolers that includes both soft drinks AND wine. Having both soft drinks and wine visible and accessible is an outstanding feature and it saves having the refrigerator door open constantly as family members search for a beverage.
I would recommend this to a friend- Pros mentioned:Appearance
Rated 5 out of 5 stars
This thing is AWESOME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time purchasing this fridge as we moved from the previous house we had the fridge at. This thing is AWESOME. Would recommend to a friend
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect Addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this on super sale for 400 this fridge is so nice we keep our water, beer and wine coolers very nice highly recommend
I would recommend this to a friend Rated 4 out of 5 stars
wine bottles and beverages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really appreciate having the ability to store wine bottles and beverages. Its a little loud but not bad at all.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KellyC! Thank you for your feedback! We're glad to hear that you appreciate the storage capacity of the Insignia™ Dual Zone Wine and Beverage Cooler. It's great to know that it's meeting your needs, even if it's a bit loud. If you have any other questions or need further assistance, feel free to reach out. Enjoy your cooler! |Angelica| Insignia Products|
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Chillin' my wine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the Insignia 21-bottle wine cooler for our new home. It has performed beyond expectations. It runs very quietly. It keeps wine and beer chilled to perfection. A miner detail: when it arrived, the drip tray was damaged. It is only thin plastic. This, however, has/had no effect on the unit's overall functioning or performance. I would recommend this product.
I would recommend this to a friend - Pros mentioned:Appearance
Rated 4 out of 5 stars
Great Looking Wine Cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking cooler for the price. So far I’m very pleased with it…..dual sided controls make it extra great for storing both white and red wines
I would recommend this to a friend Rated 5 out of 5 stars
Wine cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was delivered on time. Very good customer service and recommended 100%
I would recommend this to a friendRated 5 out of 5 stars
nice desighn
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it fits some of my larger bottles witch is great. I like the fact its double door so I know which side to hit up.
I would recommend this to a friend- Cons mentioned:Durability, Price
Rated 1 out of 5 stars
Horrible Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item a little over a year ago. It is completely dead now. I did some research and replaced the relay hoping this would fix the issue. No dice! This is a horrible product. Too expensive to last a year !! Stay away from this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with our product. It's disappointing to know that it stopped working after just a year and that your efforts to fix it were unsuccessful. We understand your frustration, especially given the cost. Your feedback is invaluable to us, and we appreciate you sharing it. If you need further assistance, please don't hesitate to reach out to our hotline at 1-877-467-4289. Thank you for bringing this to our attention.
- Carl | Insignia Products
- Pros mentioned:Appearance, Noise level, Temperature control
Rated 5 out of 5 stars
Sleek, Quiet, and Perfect for Wine & Beverages Ali
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After researching wine and beverage coolers for weeks, I finally landed on this Insignia dual-zone unit—and I’m really glad I did. First off, it looks fantastic. The stainless steel finish gives it a high-end feel, and the glass doors with interior lighting make it look like something you'd see in a boutique hotel minibar. What really sold me was the dual-zone feature. I’m not a wine connoisseur by any stretch, but I do like having reds and whites stored properly—and it’s a huge bonus to be able to keep beer, sparkling water, and mixers cold in the same unit without compromising temperature. Both zones cool quickly and consistently, and the digital controls are easy to adjust. You don’t need an engineering degree to figure it out. Noise-wise, it’s pretty quiet. You’ll hear a faint hum when it cycles on, but nothing that stands out or disrupts the room—especially if you’re using it in a kitchen, dining area, or finished basement like I am. The shelving is adjustable and theres plenty of it, mix of steel rung shelves and wood, the one issue is you have to remove a bunch out to make room for larger bottles or standing cans, which came in handy when I wanted to store a few larger bottles upright. And it holds a surprising amount—definitely enough to get through a dinner party or weekend gathering without needing to constantly restock. Overall, this cooler nails the balance between style and function. If you’re looking for something sleek, reliable, and easy to use, this is a solid buy. One other thing, the packing and cardboard box for this is so large, you cannot fit this into a standard SUV so at the store we had to remove the carton and leave it with the store, just make sure you plan on this.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing such a detailed and thoughtful review. We’re glad to hear that the dual-zone wine and beverage cooler has met your expectations in both style and performance. It’s great to know that the stainless steel finish and interior lighting added a premium touch to your space, and that the dual-zone feature is making it easy to store a variety of drinks at the right temperatures. We’re also happy that the digital controls and quiet operation are contributing to a smooth and enjoyable experience. Your note about the shelving and packaging is very helpful, and we appreciate you pointing that out for future customers. We’re proud to offer a product that brings both functionality and elegance to your home.
Keith | Insignia Support
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great little fridge!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically needed this for the coffee bar, so I needed a beverage fridge that would get cold enough to store dairy. One side of this does! The other side is perfect for wine storage. I like that they are independently controlled. It looks really nice in my kitchen.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Gets the job done
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has this for a while now. It keeps drinks nice and cold. The difference in temperature on each side is nice. You can have beer and soda on one side and wine on the other. The doors seal very well.
I would recommend this to a friend












