Customer Ratings & Reviews
- Model:
- NS-BC2ZSS1
- |
- SKU:
- 6437135
Customer reviews
Rating 4.1 out of 5 stars with 587 reviews
(587 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the Dual Zone Wine and Beverage Cooler with Glass Doors for its effective temperature control, appealing appearance, and quiet operation. The cooler's size, design, capacity, shelving, dual zone functionality and lighting are also well-received. However, some customers have expressed concerns about the product's long-term reliability and door functionality. A few customers have also mentioned the price and limited warranty as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Durability
Rated 2 out of 5 stars
Broke after 2.5 years only eligible for in store
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good quality product, plus Best Buy considers this a small appliance, which means that you have to bring it into the store to get it serviced. The product weighs 125 pounds and is under my countertops so it is wholly impractical for me to bring it into the store. Avoid this product of you can.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear that the product did not meet your expectations and that the service policy has caused inconvenience. We understand that bringing a 125-pound appliance into the store is impractical, especially when it's installed under your countertops. Your feedback is valuable, and we'll pass it along to the relevant teams to consider improvements. If there's anything else we can do to assist you, please let us know. - Carl | Insignia Products
- Pros mentioned:Design
Rated 5 out of 5 stars
Solid Choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dependable, attractive, useful light to see what you are looking for. I wish it had more flexibility in the shelves for beer in case you wanted bottles versus cans. Designed best for cans.
I would recommend this to a friend - Cons mentioned:Door
Rated 3 out of 5 stars
CooCoo66
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beverages doesn't get ice cold. The doors did not close correctly. I had to find a washer that wasn’t included so that the doors would close properly.
No, I would not recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Get one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wine storage for your kitchen/bar area. Cool design and functional.
I would recommend this to a friend Rated 5 out of 5 stars
Nice product, great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a lockable dual zone beverage cooler is perfect for our family. That capacity is great, and it looks awesome under our kitchen counter.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great beverage fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, doesn’t seem crazy loud. Only wish I bought bigger.. but that’s my problem
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Entertainment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Practical and versatile. Design fits into any decor and works for any beverage assortment.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Fit our space perfectly. Looks great and chills nicely on both separate zones respectfully
I would recommend this to a friend Rated 4 out of 5 stars
Love our dual zone refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money. It is a bit noisy though. I love the dual zones - we use one side for red wine and the other for beer and soft drinks.
I would recommend this to a friend- Pros mentioned:Appearance
Rated 4 out of 5 stars
Dual zone wine and beverage cooler with glass door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arrived on time. Easy to set up. Just as advertised.
I would recommend this to a friend Rated 4 out of 5 stars
Good wine fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a similar unit that died after 5 years. Limited lighting options but good product overall.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Excellent wine/beverage cooler!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wine/beverage cooler at this price range. Two temp zones. Easy rack options. Nice design. Very happy with this purchase!
I would recommend this to a friend - Pros mentioned:AppearanceCons mentioned:Durability
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice looking beverage cooler but it stopped working after less than 2 years. I see many other reviewers with the same complaint which makes me think it’s a brand/quality issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We’re sorry to hear that the beverage cooler stopped working within such a short period. We understand how disappointing it can be when a product doesn’t meet your expectations, especially after a relatively short time.
Your observation about other similar reviews is valuable and will be taken into account as we work to improve our products. Please reach out to our customer support team with your purchase details so we can assist you with a warranty claim or provide a resolution.
We appreciate your feedback and are committed to addressing these quality concerns. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
Rated 5 out of 5 stars
Perfect in our butlers pantry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that we can have 2 different temps. Looks awesome and functions in the space hoe we need it to.
I would recommend this to a friendRated 5 out of 5 stars
Good quality for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit perfectly in our kitchen and looks built in. The adjustable shelving is convenient and does a great job keeping drinks cool.
I would recommend this to a friend- Pros mentioned:Appearance
Rated 5 out of 5 stars
Cool fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After much research and reading reviews I selected this dual zone beverage refrigerator. It has the option for wine and/or other beverages. Has a nice sleek appearance and able to lock.
I would recommend this to a friend Rated 5 out of 5 stars
Good beverage cooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for the money. Holds more than one it replaced. Was cheaper than the one it replaced/ 8 years old, almost 9. Good flexabilty with shelves. Like the two doors. One side is cooler than the other.
I would recommend this to a friendRated 5 out of 5 stars
Great dual chamber wine fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this wine fridge! It’s been working great- we use the dual chamber cooling for both wine & soda. The look is very stylish- the wood shelves add an extra level of sleekness. The only negative I would say is the wood shelves sometimes don’t slide out super easy, but it’s a very minor call out. We love this wine fridge!
I would recommend this to a friendRated 5 out of 5 stars
Looks good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it yet but so far all looks perfect. Looking forward to know if it makes a lot of noise or not.
I would recommend this to a friend- Pros mentioned:Design
Rated 1 out of 5 stars
Landfill after 16 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy Insignia Brand, and especially dont buy this product. At 16 months it started beeping and overheating. No one will come fix it, even if I say I will pay. I just want to know what is wrong. Look at all the reviews here about total failures. They dont offer any repair options if you dont buy Geek Squad. This fridge was great, favorite part of our kitchen remodel, but now it is destined for the landfill with no support or way to fix it. I called Insignia, AKA Bestbuy they say only instore repairs. The store manager says past 1 year manufacturer warranty we wont look at it. Great looking fridge but it stopped working. Read the other reviews so many failures, there has to be an obvious design or production flaw. How can they continue to sell this. PS drip tray had a small amount of oil, not sure what that means.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi E253,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our customer service. Please contact us if there is anything that we can assist you with, the # is 888-237-8289.
Insignia Support,
Renee












