Customer Ratings & Reviews
- Model:
- NS-BC2ZSS1
- SKU:
- 6437135
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the Dual Zone Wine and Beverage Cooler's temperature control, sleek appearance, and quiet operation. Many appreciate its size, design, capacity, and easily removable shelving. However, some customers have concerns about the cooler's durability and door functionality. A few also feel it is a bit pricey and that the warranty coverage could be longer.
This summary was generated by AI based on customer reviews.
Entertainment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Practical and versatile. Design fits into any decor and works for any beverage assortment.
I would recommend this to a friendLove our dual zone refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money. It is a bit noisy though. I love the dual zones - we use one side for red wine and the other for beer and soft drinks.
I would recommend this to a friendWine and Beverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wine and beverage cooler looks nice but hard to open and close
I would recommend this to a friend- Pros mentioned:Capacity
Good beverage cooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for the money. Holds more than one it replaced. Was cheaper than the one it replaced/ 8 years old, almost 9. Good flexabilty with shelves. Like the two doors. One side is cooler than the other.
I would recommend this to a friend - Pros mentioned:Appearance
Cool fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After much research and reading reviews I selected this dual zone beverage refrigerator. It has the option for wine and/or other beverages. Has a nice sleek appearance and able to lock.
I would recommend this to a friend Landfill after 16 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy Insignia Brand, and especially dont buy this product. At 16 months it started beeping and overheating. No one will come fix it, even if I say I will pay. I just want to know what is wrong. Look at all the reviews here about total failures. They dont offer any repair options if you dont buy Geek Squad. This fridge was great, favorite part of our kitchen remodel, but now it is destined for the landfill with no support or way to fix it. I called Insignia, AKA Bestbuy they say only instore repairs. The store manager says past 1 year manufacturer warranty we wont look at it. Great looking fridge but it stopped working. Read the other reviews so many failures, there has to be an obvious design or production flaw. How can they continue to sell this. PS drip tray had a small amount of oil, not sure what that means.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi E253,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our customer service. Please contact us if there is anything that we can assist you with, the # is 888-237-8289.
Insignia Support,
Renee
Good quality for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit perfectly in our kitchen and looks built in. The adjustable shelving is convenient and does a great job keeping drinks cool.
I would recommend this to a friendPerfect in our butlers pantry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that we can have 2 different temps. Looks awesome and functions in the space hoe we need it to.
I would recommend this to a friend- Pros mentioned:Size
Great Wine Fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wine fridge! I replaced my dishwasher with this wine fridge and it was the best decision ever. fit PERFECT! If you're a wine lover, this is a great buy.
I would recommend this to a friend Good wine fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a similar unit that died after 5 years. Limited lighting options but good product overall.
I would recommend this to a friend- Pros mentioned:Appearance
Beverage center a good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We found this standard width beverage center at Best Buy for a reasonable price. It has two separate cooling zones. It has a nice appearance with two verticle stainless front doors.
I would recommend this to a friend - Pros mentioned:Appearance
Would recommend!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had and been using it dor 6 months, no issues. Only thing i would change would be changing the keys to actual keys instead of the easy turn style.
I would recommend this to a friend - Pros mentioned:AppearanceCons mentioned:Durability
Poor quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice looking beverage cooler but it stopped working after less than 2 years. I see many other reviewers with the same complaint which makes me think it’s a brand/quality issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We’re sorry to hear that the beverage cooler stopped working within such a short period. We understand how disappointing it can be when a product doesn’t meet your expectations, especially after a relatively short time.
Your observation about other similar reviews is valuable and will be taken into account as we work to improve our products. Please reach out to our customer support team with your purchase details so we can assist you with a warranty claim or provide a resolution.
We appreciate your feedback and are committed to addressing these quality concerns. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
Nice look, reasonable quality, terrible support.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one on Apr 1, 2024. It has been working fine until today. On May 2, 2024, I decided to buy a second one, and this was my mistake. First, they delivered the wrong product in the correct box. Upon closer examination, it was clear that the quality had gone down. Now, 6 months after the warranty, it stopped cooling. The support is nonexistent. They even refused to indicate a place I could contact to pay for a repair. I will surely not buy another Insignia product. The support I received does not stand for the BestBuy name. Also, the temperature never mathed the real temperature.
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Awesome Beverage fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been everything I could have asked for at this moment. Love the dual side temperature controls!
I would recommend this to a friend Great dual chamber wine fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this wine fridge! It’s been working great- we use the dual chamber cooling for both wine & soda. The look is very stylish- the wood shelves add an extra level of sleekness. The only negative I would say is the wood shelves sometimes don’t slide out super easy, but it’s a very minor call out. We love this wine fridge!
I would recommend this to a friend- Pros mentioned:Temperature control
Perfect fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new beverage refrigerator, keeps my wife’s wine and my beer perfect
I would recommend this to a friend Gerileggio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dual wine and beverage cooler. The drinks is nicely stored. I like that it has a lock, especially I used it for outdoor.
I would recommend this to a friend- Pros mentioned:Temperature control
Good value for what it offers
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two separate zones allows for dual purpose uses for different drinks
I would recommend this to a friend - Pros mentioned:Capacity
Cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice cooler. Looks is good capacity is good. Quality wise so far so good
I would recommend this to a friend