Customer Ratings & Reviews
- Model:
- NS-BC2ZSS1
- SKU:
- 6437135
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the Dual Zone Wine and Beverage Cooler with Glass Doors for its effective temperature control, appealing appearance, and quiet operation. The cooler's size, design, capacity, shelving, dual zone functionality and lighting are also well-received. However, some customers have expressed concerns about the product's long-term reliability and door functionality. A few customers have also mentioned the price and limited warranty as potential drawbacks.
This summary was generated by AI based on customer reviews.
Nice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator just wish it was a little colder
I would recommend this to a friendInsignia Beverage Fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to utilizing the dual zone beverage fridge. Fred at Best Buy Dayton has been great.
I would recommend this to a friendSB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had my dual wine and drink cooler for a couple of months, and very satisfied. Its quite and cool everything properly. I would definitely recommend this item.
I would recommend this to a friendGreat look. And quiet.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years after purchase and I couldn't be happier. I like the look but also love the functionality of this cooler. 5 stars.
I would recommend this to a friendGood Value for the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't hold as many bottles as it says, but still a good deal for the price. Racks are removable so you can configure it to your needs. You will need a utility van or a truck to pick this up yourself. I have a Hyundai Santa Fe and we couldn't get it in there.
I would recommend this to a friendBest Wine Cooler Ever..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic wine beverage cookerwith dual controls. Lots of options and rxtra racks. Too many features to describe. Love it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JerryB, thank you for sharing your enthusiasm about the Insignia Dual Zone Wine and Beverage Cooler! We’re thrilled to hear that you’re enjoying this appliance. The dual controls allow you to precisely set the temperature for both your favorite wines and refreshing beverages. With ample capacity for up to 42 standard wine bottles, it’s perfect for gatherings or wine enthusiasts. The sleek stainless steel finish and glass doors add a touch of elegance to any space. Plus, the quiet operation ensures it won’t disturb your surroundings. Cheers to keeping your favorite beverages perfectly chilled! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Wine Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was just as described and works great. We use it mostly for champagne which are typically larger bottles. I had to remove some of the shelves to accommodate, but was not a problem at all.
I would recommend this to a friendBar fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, I had a different make and it only lasted lest than 5yr. Also was not very cold. This new fridge is very cold and does not come on and off very often
I would recommend this to a friendStopped cooling 2 weeks after warranty period!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this wine fridge just over one year ago and really liked the product. However, last week I started to hear the "HT" alarm going off indicating that the temperature was high. I read the manual, which said to unplug the unit for 5 minutes, then plug in again which I did. A couple hours later, the HT alarm went off again. I called the service line and scheduled a service (for which I had to take a day off work). The repair person called me around 12 noon of that service day and informed me that they do not service wine fridges. So it looks like a took a day off work only to be informed that I now own a $900 paper weight. Upon reading other reviews, I am seeing that other people had the same issue. Like this fridge is set to stop working right after warranty period ends. This product should be recalled!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your concerns about your experience with our wine fridge. We apologize for the frustration and inconvenience caused by the 'HT' alarm going off and the subsequent issue with scheduling a service appointment. We're sorry to hear that our service provider was unable to assist with the issue and that it's affecting your usage of the product. We take all feedback seriously and are taking note of your concerns regarding the product's reliability. We'll pass on your feedback to our product development team to improve future products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
Roll the dice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to the reviews, but I didn't. Purchased this in May of 2022 ($800) to fit our kitchen island for a remodel. In July of 2023 unit stopped cooling and smelled hot. Ps, I had 6 bottles of wine in it that average $325/bottle. Called Geek Squad, no techs in my area. They gave me a case number and instructions to drop it at a local store. Today (4 days later) loaded this 125lb unit and drove 35 miles to the store. I arrived and gave them the provided case number and was promptly informed they couldn't do anything with it. I then called back to the Geek Squad number and after 15 min on the phone got... this is two months out of manufacture warranty and you didn't purchase additional coverage. So, I now have an $800 paperweight.
No, I would not recommend this to a friendHighly recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I got for my new house. Had one before and works great. Highly recommended!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jyamase, Thank you for your review and recommendation! We are glad to hear that you are enjoying your Insignia™ Dual Zone Wine and Beverage Cooler. We hope that you will consider us again in your future purchases. If you have any questions or need further assistance, please don't hesitate to reach out to us. Cheers to your new house! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
- Cons mentioned:Durability
Regret purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the beverage cooler 11/18/2022. A month ago blue liquid seeped out of the bottom, stained our white tile and ruined the cabinet. Not sure if it can be repaired but for $700 it should last longer than a year and a half. I would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're very sorry to hear about the issues you've experienced with the beverage cooler. We understand how disappointing this must be, especially given the cost and the damage caused. Your comments are important to us and will be used to improve our products and services.
- Carl | Insignia Products
Really Good Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice 2-zone fridge. One side is for wine & the other for beverages. Both doors have keyed locks & separate temperature settings. Happy with this purchase.
I would recommend this to a friendBarely lasts past warranty period
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same problem several others customers have. Owned for a little over a year. Then the alarm started, went to check on it and it’s not cooling. Looks like it’s made to barely last past warranty period. Frustrating!!
No, I would not recommend this to a friendFlexible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great layaway/return policies! We will take delivery when the builder needs it.
I would recommend this to a friendPoor support
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge fit our needs but after about 18 months it stopped cooling. No one other than best buy services or repairs Isignia brand. Best Buy will not come to my home to service the unit, so i have to haul the 125lb machine out of my basement and to the store. They should offer in home services if theyre the only knes who will service it. I wont buy Insignia brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re glad the fridge initially met your needs, but we’re truly sorry to hear about the cooling issue and the inconvenience with service options. We understand how frustrating it is to deal with a heavy appliance and limited support availability. Your feedback is important and will be shared with our team to help improve both product reliability and the overall service experience.
Keith | Insignia Support
Mini fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be more pleased with this unit. It also lets you know via beeping if one of the doors gets left open.
I would recommend this to a friendGreat beverage fridge choice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great beverage fridge. Took some time to learn to program and set up the shelves like I wanted but has been working perfectly since. I'm very happy with my purchase!
I would recommend this to a friendArrived damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting on a replacement to arrive at our local store so we can exchange the one shipped to us. We too had the issue that the door alarm kept triggering only to discover that one of the door acuators was broken off. Hoping once the replacement arrives at our local store we can fully inspect it before bringing it home.
I would recommend this to a friendGreat value for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been about a month and works great. No issues. Great value for the price.
I would recommend this to a friend