Customer Ratings & Reviews
- Model:
- NS-BC2ZSS1
- SKU:
- 6437135
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the Dual Zone Wine and Beverage Cooler's temperature control, sleek appearance, and quiet operation. Many appreciate its size, design, capacity, and easily removable shelving. However, some customers have concerns about the cooler's durability and door functionality. A few also feel it is a bit pricey and that the warranty coverage could be longer.
This summary was generated by AI based on customer reviews.
Disappointed customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We don’t have the product to provide the review!! Would give 0 rating if allowed. Sad that Best Buy has the worst delivery service… they canceled delivery first time without any notice. Waited all day and then found out on the app that delivery was cancelled. We rescheduled for a week later, the delivery person shows up at the door, asks us for a trolley that we don’t have and refuses to deliver - is that a delivery service responsibility or customer’s? After this it was rescheduled by a person that we contacted on phone for another date - 5 days later. Then same evening that delivery date is also cancelled!!! The 3rd time and now they can’t schedule for 2 more weeks.. why? Because the item is out of stock. What a ridiculous excuse.. it was on a truck until morning and now out of stock?? I had much higher expectations from Best Buy but looks like I need to start shopping from other stores!! Customer service is no longer a Best Buy priority!! Very very disappointed and frustrated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rnan,
Thank you for writing a review about our Dual Zone Wine and Beverage Cooler with Glass Doors - Stainless Steel. We know how frustrating it is that your order was cancelled multiple times. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This right here is one of my favorite new appliances. Easy access for the kids with their waters and juices and the wines are now always perfectly chilled. It’s worth the price
I would recommend this to a frienddisappointed with temperatures
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my husband and I were very excited to get a drink fridge for our new house. we thought we were lucky to get the fridge since it’s at our dimensions but I often feel that the refrigerator doesn’t keep the drinks that cold. The digital sign is a sticker that fell off at some point within a few months and we had to stick it back on. It’s not some thing I would buy again and since we can’t return it, we’re just gonna keep it until it dies.
No, I would not recommend this to a friendGreat Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and love that the doors slowly close. the wooden dividers can easily be rearranged and split between both doors. Definitely a good choice.
I would recommend this to a friendPerfect dual fridge for a bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this wine fridge. It is exactly what I needed to store both my wine and beer. It was the first piece I purchased to build out a bar we have always wanted at home.
I would recommend this to a friendMrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Works perfect. Good choice. Looks beautiful
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online & picked up in store. Great chiller. Definetely recommend for fellow wine lovers!
I would recommend this to a friendAmazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my fridge. Keeps my drinks cold and most importantly it has a lock to keep the kids away!
I would recommend this to a friendExcellent fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing fridge and very spacious. All my drinks fit perfectly and there is always extra room.
I would recommend this to a friendIt will work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice was kind of disappoint that only one side go’s down to 32 degrees. Wish they both would.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
There're two separate temperature zones, the left temperature ranges from 1°C to 18°C (for beverage), the right zone temperature ranges from 5°C to 18°C (for wine).The lowest setting temperature of two zones is different.
Great drink fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for under the counter use can be used as free standing unit keeps drinks ice cold on the left and wine at the correct temp on the right very happy with it
I would recommend this to a friend- Cons mentioned:Durability
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Bought in June 22 for a new kitchen. Installed Feb 23 and died in Oct after the warranty was up. No one will work on it and Best Buy won’t even repair it so don’t waste your time or money.
No, I would not recommend this to a friend flexible shelving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything is as advertised, love the flexible shelving and the dual zones
I would recommend this to a friendGreat wine / bev fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge with two sides and wooden and wire rack shelves that provide maximum flexibility.
I would recommend this to a friendDual Zone, 2 door Beverage Cooler by Insignia, Wow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time and it is a very nice beverage cooler.
I would recommend this to a friendWine cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent space for sodas beer and wine. A must for a bar.
I would recommend this to a friendGary Jones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item we purchased is outstanding, we have informed all our friends to purchase it. We are highly satisfied.
I would recommend this to a friendNot happy camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right now not happy ordered 6 weeks ago April 12 with a delivery date of may 27 th Best Buy canceled delivery because their delivery truck does not hold appliances. Never was called and now the local store is pushing me off. Purchased $9700 worth appliances. Refrigerator, double oven, range, dish washer, microwave, wine cooler.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Tvpurchase. We’re sorry to hear about the challenges you've faced with your delivery. We understand how frustrating this situation can be, especially after such a significant purchase. Your feedback is important, and we appreciate you bringing this to our attention. If there's anything we can do to assist you, please don't hesitate to reach out. Tine | Insignia Support
- Cons mentioned:Durability
Looks are deceiving: DO NOT PURCHASE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS REFRIGERATOR. Purchased it in Feb 2022 and it no longer works and is out of warranty. Best Buy/Insignia's response is...too bad...so sad. Read the reviews as there are several with this same complaint.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Danny,
Thank you for taking the time to review our Insignia™ - Dual Zone Wine and Beverage Cooler with Glass Doors - Stainless steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
highly customizable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.able to customize shelves to meet the needs we want.
I would recommend this to a friend