Customer Ratings & Reviews
- Model:
- NS-BC2ZSS1
- SKU:
- 6437135
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the Dual Zone Wine and Beverage Cooler with Glass Doors for its effective temperature control, appealing appearance, and quiet operation. The cooler's size, design, capacity, shelving, dual zone functionality and lighting are also well-received. However, some customers have expressed concerns about the product's long-term reliability and door functionality. A few customers have also mentioned the price and limited warranty as potential drawbacks.
This summary was generated by AI based on customer reviews.
highly customizable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.able to customize shelves to meet the needs we want.
I would recommend this to a friendGreat drink fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for under the counter use can be used as free standing unit keeps drinks ice cold on the left and wine at the correct temp on the right very happy with it
I would recommend this to a friendGary Jones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item we purchased is outstanding, we have informed all our friends to purchase it. We are highly satisfied.
I would recommend this to a friendIt will work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice was kind of disappoint that only one side go’s down to 32 degrees. Wish they both would.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
There're two separate temperature zones, the left temperature ranges from 1°C to 18°C (for beverage), the right zone temperature ranges from 5°C to 18°C (for wine).The lowest setting temperature of two zones is different.
Bestbuy is the worst.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of garbage and BestBuy is the worst. Wont hold a temperature (which bestbuy wont warranty) and when delivered they used the stickiest tape imaginable to keep the doors closed. The tape would not come off the stainless steel. Finally got it off after scrubbing for hours and it discolored the stainless steel. Bestbuy wont replace or even send me new doors (even when I offered to pay for them). I now have stained doors on brand new refrigerator and a wine fridge that wont hold a temperature. Will never buy another item from Bestbuy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're very sorry to hear about the issues you've encountered with your refrigerator and wine fridge, as well as the difficulties you've had with the tape and getting support from Best Buy.
We understand how frustrating and disappointing this situation must be, especially with a brand new product. Your feedback is important to us, and we'll make sure to pass it along to our team for further review.
If there's anything else we can do to assist you or if you have any additional feedback, please let us know. We value your business and want to ensure you have the best possible experience with our products.
Thank you again for your honest review. - Carl | Insignia Products
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. Looks great in our new mini bar area. Tge shelves helps store so many drinks!!
I would recommend this to a friend- Cons mentioned:Durability
Looks are deceiving: DO NOT PURCHASE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS REFRIGERATOR. Purchased it in Feb 2022 and it no longer works and is out of warranty. Best Buy/Insignia's response is...too bad...so sad. Read the reviews as there are several with this same complaint.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Danny,
Thank you for taking the time to review our Insignia™ - Dual Zone Wine and Beverage Cooler with Glass Doors - Stainless steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Stopped working after 2 years.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the extra Warranty - Unfortunately, we did not purchase the extended warranty and after two years the one side stopped cooling. Frustrating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Dual Zone Wine and Beverage Cooler with Glass Doors. We understand how frustrating it can be when an appliance stops working as expected, especially after a couple of years.
We take your feedback seriously and are committed to helping you find a solution. If you need assistance troubleshooting the cooling issue, please don't hesitate to reach out to our customer support team. They can provide guidance and offer alternative solutions to help restore your cooler's performance.
Your satisfaction is important to us, and we appreciate you choosing Insignia™. We're here to help ensure you have a positive experience with our products. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
The
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item, highly recommended. Not easy to adjust temperature. It fits our space perfectly.
I would recommend this to a friendPerfect price for dual zones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this one is working good. It is my second one that I got replaced by geek squad, thefirst stopped cooling properly after about 3 months
I would recommend this to a friendWine refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice display and easy to set up. Convenient home delivery was quick.
I would recommend this to a friendBest Wine cooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really great looking works well easy to put together
I would recommend this to a friendMeeting my expectation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what we needed, i.e. ample space & low enough temperature for beverage. (We don't drink much wine.)
I would recommend this to a friend- Cons mentioned:Warranty
Designed to fail bar frig
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware! Run! Broke down 1 month after warranty! And it doesn’t matter how much $ you spend with the company, they will not repair or replace without more $. We won’t be purchasing any of their brands again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 21-Bottle or 128-Can Dual Zone Wine and Beverage Cooler with Glass Doors! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Insignia - Dual Zone Wine and Beverage Cooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very attractive, a lot of features, and quiet. Good value.
I would recommend this to a friendWine and beverage cooler
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice look to out kitchen and i love the waning beep when someone don't close the door all the way kind of a nice feature when you have kids.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. This fridge is cheaper than many other similar models but operates the same/better. Quiet, great controls, functional storage
I would recommend this to a friendSuper Wine Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this wine cooler. This is the second one we purchased for a 2nd home. Gteat look and functionality.
I would recommend this to a friend- Cons mentioned:Durability
Broke Twice..Horrible Quality!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit and it broke 6 months after I had it. Best Buy gave me a new unit and then it breaks again 15 months later! 3 months past the warranty. Same problem each time, it just stopped getting cool. Horrible quality product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ScottS,
Thank you for taking the time to review our Insignia™ - Dual Zone Wine and Beverage Cooler with Glass Doors - Stainless Steel , I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliances, we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Awesome unit better then HD
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy a few of these a year. They go in some over the higher end flips we do. They work great and look awesome.
I would recommend this to a friend