Customer Ratings & Reviews
- Model:
- NS-BC2ZSS1
- SKU:
- 6437135
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the Dual Zone Wine and Beverage Cooler's temperature control, sleek appearance, and quiet operation. Many appreciate its size, design, capacity, and easily removable shelving. However, some customers have concerns about the cooler's durability and door functionality. A few also feel it is a bit pricey and that the warranty coverage could be longer.
This summary was generated by AI based on customer reviews.
Game changer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wine fridge was a game changer for the taste and quality of the wine we collect. It doesn’t have a huge footprint and holds a significant number of bottles.
I would recommend this to a friendBeverage/wine fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It locks on both sides or just one side m and we can do alcohol in one side and regular drinks on the other
I would recommend this to a friendFave wine fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mini fridge. It fits perfectly with my space. I wish I had more of the metal shelves though.
I would recommend this to a friendBest dual zone wine cooler.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful and well done wine cooler. We also can put metal shelfs that come with it to put cans.
I would recommend this to a friendAbsolutely not recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely poor quality control. Unit was damaged inside of a completely undamaged box and a large piece of plastic fellout of the back of the unit where it had cracked inside the box. As this was cosmetic and in a spot not really visible i was going to let it slide. Once plugged in, however, unit powered on by never got cold. On moving to pack it up to return it had apparently leaked compressor oil all over my floor. Outside of all of the QC and mechanical issues, the shelving in the unit was poorly laid out and would not fit anywhere near the listed capacity unless you only had half bottles.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the disappointment and inconvenience you've experienced with our product. It's disheartening to hear about the quality control issues you encountered, as well as the mechanical faults and inadequate shelving layout. This falls far below the standards we aim to uphold, and we understand your frustration. Rest assured, we take your feedback seriously and will investigate these issues thoroughly to prevent recurrence in the future. Please allow us the opportunity to make things right by facilitating the return process and providing you with a solution that meets your expectations. Your satisfaction is our priority, and we appreciate your patience and understanding as we work to resolve this matter for you. If there's anything else we can assist you with, please don't hesitate to let us know. Keith | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
Retrofit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in a 34.5" x 24" space perfectely. Love the dual temperature settings.
I would recommend this to a friendwine fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! exactly what we wanted - keeps drinks cold
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wine/beverage fridge for the price! It was easy to install.
I would recommend this to a friendExcellent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb wine chiller. Would recommend to family and friends.
I would recommend this to a friendDamaged upon delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy won’t exchange because I am barely past the 15 day window. All don’t want a refund, just an exchange for one that doesn’t look like it was beat with a hammer. When I called the agent was extremely rude.
No, I would not recommend this to a friendDamaged and unreturnable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back corner of this appliance was damaged. We did not unbox within the 30 days because our kitchen was running behind and Best Buy would not honor a return or any kind of fix for it. Very frustrating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JLJ2,
Thanks for taking the time and effort to leave a review about our Insignia™ - Dual Zone Wine and Beverage Cooler with Glass Doors - Stainless Steel (NS-BC2ZSS1). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Arrived damaged.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, the item arrived late. Second, the item was damaged when we took it out of the box. The box was OK but the fridge itself was damaged on the bottom. That means someone at Insignia deliberately put a damaged refrigerator in the box. We had no where to store our wine for Thanksgiving so we ended up putting it in an ice chest.
No, I would not recommend this to a friend- Pros mentioned:Design, Noise level, Temperature control
Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Insignia™ Dual Zone Wine and Beverage Cooler, and it’s been a fantastic addition to my home. The dual-zone feature allows me to store both wines and other beverages at their optimal temperatures. The stainless steel design with glass doors adds a modern touch to my kitchen. It’s quiet, spacious, and the adjustable shelves make organization a breeze. Highly recommend for anyone looking to elevate their beverage storage
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review, Bises! We’re thrilled to hear that the Insignia™ Dual Zone Wine and Beverage Cooler is making such a great impact in your home. The dual-zone feature is a fantastic way to keep your wines and beverages perfectly chilled, and we're glad you're enjoying the sleek stainless steel design and glass doors. It’s great to know that the spacious interior and adjustable shelves are adding convenience to your setup. Your recommendation means a lot, and we truly appreciate your thoughtful feedback. Ivy | Insignia Support
Not worth the hassle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like others it arrived damaged. Not worth the hassle. Avoid.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .hank you for sharing your experience with the Insignia Dual Zone Wine and Beverage Cooler. We're grateful for your feedback, as it highlights areas for us to improve. We understand that receiving a product that does not meet your expectations can be frustrating, and we appreciate your insights as we strive to enhance our quality and service. Your comments are important to us, and we hope for better experiences in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
- Pros mentioned:Appearance, Design, Noise level
Top Rated Wine Cooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Wine Cooler is very attractive in our bar area and high performing. Keeps bottles and cans extremely cold and refreshing. It also is extremely quiet and barely notice when it’s actually cooling. We really enjoy the separate zones and sides. It keeps temps accurate.
I would recommend this to a friend - Pros mentioned:Design, Noise level
May we offer you a refreshment ?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most beautiful wine and beverage fridge I have seen we absolutely love it. It offers extra shelf racks, tons of space and is very efficient and quiet. We have little space so we put it if living room and it looks beautiful we love love love it and the price was more than we wanted to spend but trust me, you get what you pay for. We are not sorry at all.
I would recommend this to a friend - Pros mentioned:Noise level
It Does The Job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cooler fits dozens of waters and other beverages of your choice which is amazing. However, on the wine side, we found that not all bottles fit in perfectly but we figured other fridges of this design have similar issues like this. The cooler looks amazing and operates very quietly which was a plus.
I would recommend this to a friend - Pros mentioned:Appearance, Size, Temperature control
Marvelous wine cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wine cooler is amazing! It is designed to accommodate two separate temperatures - One for red wine and the other side for canned drinks and white wine. It is compact and looks elegant.'
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, SallyL! We’re so glad to hear you’re enjoying the dual-zone design it’s perfect for keeping reds, whites, and canned drinks at just the right temps. And we agree, the sleek look adds a touch of elegance to any space. Cheers to perfectly chilled sips! Patricia | Insignia Support
- Pros mentioned:DesignCons mentioned:Durability
Sleek and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was simple. The fridge is very sleek and provides two types of a shelving options. This is our second one, though, as the first one broke down after three years. We're hoping the second one will do better and think we'll blame the issues with the first one on manufacturing issues during covid.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ValerieR! Thank you for your feedback! We're glad to hear that you found the installation of the Insignia™ Dual Zone Wine and Beverage Cooler simple and that you appreciate its sleek design and shelving options. We're sorry to hear about the issues with your first unit and hope that this one performs better for you. If you have any other comments or need assistance, feel free to reach out! |Angelica| Insignia Products|
- Pros mentioned:Design, Size, Temperature control
great wine cooler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super super elegant very stylish doesnt take up space and keeps the cold very long before turning back on power saver aesome
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the glowing review! We're thrilled to hear that the Insignia™ Dual Zone Wine and Beverage Cooler is not only keeping your drinks perfectly chilled but also adding a touch of elegance and style to your space. The compact design and energy-saving performance are exactly what we aim for—so it’s great to know it’s hitting the mark! If you ever have any questions or need support, we’re always here to help. Cheers to cool moments ahead! Ivy | Insignia Support
