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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Essential PC Gaming Chair for its comfortable seating, high quality, and easy assembly. Many appreciate the back support and fun design. Some customers have noted issues with the size not matching the listing and the chair's inability to recline. A few have suggested that the seat area could use more padding.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,228 reviews
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Bought for my Daughters New gaming setup

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, easy setup and durable. Actually comfortable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BruceA,

      Thank you for your fantastic review! We're thrilled to hear that you find the Insignia™ Essential PC Gaming Chair to be a great product at a great price. It's wonderful to know that the setup was easy, the chair is durable, and most importantly, comfortable.

      If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair. Great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this chair! He uses it for when he plays video games.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, KariG, for your review of the Insignia™ Essential PC Gaming Chair! We're thrilled to hear that your son loves the chair and enjoys using it for his video games. It's wonderful to know that it meets your expectations in both quality and price. If you have any further feedback or need assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    A great chair at an affordable proce

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazingly comfortable and ergonomic. I’ve gotten so many compliments about it in meetings and even at home. This is a must have for any gamer or remote worker!

    I would recommend this to a friend
  • Pros mentioned:
    Back support

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to figure out what the best chair for me was, but online reviews and product description were excellent. The chair is exactly what I needed it has helped by lower back tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair highly recommend. Sturdy and reliable

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      HI there! Thank you for your fantastic review! We're delighted to hear that you find the Insignia™ Essential PC Gaming Chair to be sturdy and reliable. Your high recommendation and perfect rating mean a lot to us. If you have any other feedback or need assistance, don't hesitate to reach out. Enjoy your gaming sessions! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 2 out of 5 stars

    Short-term solution, would not recommend long-term

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this chair for almost a year, and can say with confidence that in that timeframe the seat cushion has worn down so much that i can feel the star-shaped piece of metal through the seat. The hip tilt also does not work at all, even with the instructions (ensuring that the bar is on the right side instead of the left). I'm 5'3, 130lbs and only sit in this chair for about 2-3 hours a day- if it was a <$100 chair I could understand the quick wear and tear, but for almost $200 it's absurd for it to go out this fast. The rest of the chair has held up, though, otherwise the review would stay at 1 star. If you need to quickly replace a chair (talking within 14 days, so you can return this to the store when the replacement arrives) it should be fine, but I would not keep for long-term use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, JudeS. We understand your concerns about the durability and functionality of the Insignia™ - Essential PC Gaming Chair. We apologize for any inconvenience this may have caused. We value your feedback and will share it with our product development team for improvement. If you have any other questions or need further assistance, feel free to contact our Insignia customer support team (877-467-4289)\. - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my Grandson's 13th birthday and he absolutely loves this chair!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Essential PC Gaming Chair! We're thrilled to hear that your grandson loves it and that it made his 13th birthday special. Your positive experience is important to us, and we appreciate you sharing it. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent chair for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an office chair. That's what we bought it for. It is definitely a great chair for the price, especially when on sale

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great gaming chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my teen gamer for his desk. He put it togethee as soon as it arrived.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ Essential PC Gaming Chair! We're delighted to hear that it made the perfect gift for your teen gamer and that the assembly was quick and easy.

      If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with our products. Your satisfaction is very important to us, and we appreciate your support!

      Thanks again for choosing Insignia™! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Chair performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair performance. It's very comfortable and nice texture to sit on and enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great chair for the price. Its more like a midgrade “executive” chair from an office supply store with some extra design features, for the sale price of $99 in today’s economy, value can’t be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A very good, quality and affordable chair.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this chair. It was easy to assemble and once assembled has proven to be very sturdy. I would buy one again should I need another and would recommend it to anyone needing such a chair for home or office.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Game chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was a good gift for my son, he loved it for his tasks and video games

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that the chair was a good gift for your son and that he loves using it for his tasks and video games. Your satisfaction is important to us, and we appreciate your support. We hope the chair continues to provide comfort and functionality for him. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair was relatively simple to build, it was my first time assembling a chair, and the instructions were clear and concise. It’s sturdy and reliable. It comes with all the tools necessary to build.

    I would recommend this to a friend
  • Pros mentioned:
    Back support

    Rated 5 out of 5 stars

    Decent Gaming Chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is great for WFH. I’ve spent hundreds of dollars on chairs from different companies and have had back pain. This chair gives you great back support and doesn’t feel cheap. I am content with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Recline
    Best Buy Employee

    Rated 3 out of 5 stars

    Mostly good, lacks adjustability

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality and price. Chair only rotates, and can’t lean back. Mostly good, but forces you to sit up 100% of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever, thank you for this amazing chair. It is just perfect. Also very easy to ensemble.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great cheaper alternative!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little chair so far for the price! I broke my last chair (I tend to sit in awkward positions and it puts strain on the chair) so decided to go for a cheaper alternative. So far this one has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy and easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went together quickly and easily. One of the first times I've put a chair together and didn't get stuck or confused. Very comfortable. It does get warm, since it's not mesh, but the padding is nice.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the thoughtful review! We're glad to hear the Insignia Essential Gaming Chair was a breeze to assemble and hits the mark on comfort. That plush padding definitely makes a difference—even if it does run a bit warm. Enjoy the cozy support during those long sessions! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 4 out of 5 stars

    Its what you expect

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not high grade by any means but its worth the money. Other chairs like it costing $50+ or more. Had it for 4 months before doing my review and havent thought twice about going with a different chair.

    I would recommend this to a friend
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