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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Essential PC Gaming Chair for its comfortable seating, high quality, and easy assembly. Many appreciate the back support and fun design. Some customers have noted issues with the size not matching the listing and the chair's inability to recline. A few have suggested that the seat area could use more padding.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,228 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 18 year old received this for Christmas. He said it is super comfortable and supportive. It doesn't take up near the space I thought it would so that is also a plus

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gamer must!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game chair! So comfortable, super easy to assemble.

    I would recommend this to a friend
  • Cons mentioned:
    Size
    Best Buy Employee

    Rated 3 out of 5 stars

    Good bur small

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 5.4 and the chair was honestly almost too small for me. It’s a good chair. It just really is small.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback. We're glad to hear you found the chair to be of good quality, though we understand your concern about the size. Your input is valuable and helps us continue improving our products to better meet customer needs. We appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and soft. The covering doesn't feel cold or gets stuck to the skin.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Cherryl, for your thoughtful review of the Insignia™ Essential PC Gaming Chair. We're delighted to hear that you find it comfortable and that the covering enhances your gaming experience. Your feedback is valuable to us and will help others in their decision-making. If you have any further insights or questions, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great office chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable. The back could be a little higher.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you find it nice and comfortable. We appreciate your suggestion about the back height and will take it into consideration for future improvements. Your input is valuable to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sons chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys it his 9 and is always on his Chair

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that your son enjoys the chair and finds it comfortable. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Recline

    Rated 3 out of 5 stars

    Insignia Gaming Chair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item Black Friday and for the price Im not disappointed. Its a fair price for 100 bucks. Full price? No. I do wanna say the seating piece could use more fluff and make it comfortable for gaming over 2 hours. The back piece is fixed and it doesn't recline. Armrest pieces are also fixed. I do like the height adjustment. Armrests have some cushion. It has some lumbar support and its squishy as well. 6/10 score.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a year ago and still in great condition. Build quality is very nice also. Would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia Essential PC Gaming Chair! It’s fantastic to hear that it’s still in great condition after a year of use. The build quality is an important factor, especially for long-lasting comfort during those intense gaming sessions. And your recommendation adds even more weight to its value! If you have any more thoughts or need assistance with anything else, feel free to reach out. Happy gaming! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great chair

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for gamers. Much better price than other brands

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you find our chair great for gamers and appreciate its competitive price. Your satisfaction is important to us, and we value your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up and very comfy! Happy i went this route.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tony! Thank you for your awesome feedback on the Insignia™ Essential PC Gaming Chair! We're delighted to hear that the setup was quick and that you find it very comfortable. It's great to know you're happy with your choice. Enjoy your gaming chair! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 4 out of 5 stars

    Standard chair, affordable.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is comfortable and firm. The back piece is not as tall as other chairs but still fits. The cushion is firmer than soft. Pretty good chair for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Recline
    Best Buy Employee

    Rated 4 out of 5 stars

    Bang for your buck

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chair on sale for $50 so the price alone was a steal. Just wish it reclined easier.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MileHighHoops], thank you for your review. We’re committed to making every experience great. Your insights help us achieve that goal. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about this. It's comfortable enough to sit in for a while, and it was easy to set up. All the pieces were there with extra nails and stuff just in case anything happens.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great chair

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a good buy.. it was easy to assemble and it comfortable.. which is exactly what you want for a chair you will use daily.. great buy.. no complaints from me..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Value Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble Comfortable & durable Good value buy & sleek look

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ Essential PC Gaming Chair met your expectations. It's great to know that it was easy to assemble, comfortable, durable, and offers good value with a sleek look. If you have any other thoughts or need assistance, feel free to reach out. Enjoy your new gaming chair! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great buy!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale and it honestly wasn't hard to put together it's comfortable enough for long office hours and even long hours gaming. The wheels roll smoothly even over carpet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you pay, the boots are a decent and enjoyable product that works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Chair For Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work too. I am not a gamer but just someone that works from home and sits for long hours at a time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ Essential PC Gaming Chair! It’s fantastic to hear that it’s not only great for gaming but also serves you well during long work hours at home. Comfort and support are essential, whether you’re battling virtual foes or tackling work tasks. Keep enjoying that ergonomic goodness!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good beginner gaming chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chair for the black Friday sale definitely understand why it sold out. Fits small desks very well but has goof cushion and support. A+

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Office Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife recently started working from home. Needed a new office chair. This chair sure delivers. Very comfortable! My wife has no complaints.

    I would recommend this to a friend
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