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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Essential PC Gaming Chair for its comfortable seating, high quality, and easy assembly. Many appreciate the back support and fun design. Some customers have noted issues with the size not matching the listing and the chair's inability to recline. A few have suggested that the seat area could use more padding.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,228 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quick build, very comfortable.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these chairs, I am very happy with the comfort and movement of them. Kids love them also! Easy to build easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Desk/computer chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy to put together. However, I can't get it to raise or lower. I feel a good deal for the sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is fairly comfortable. Seems to be holding up great with use. Wish it was a little taller but thats only cuz im 6'3" would recommend for a great budget gaming chair

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Awesome Chair !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy chair ! Style is sleek! And very easy directions !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic 4-star review! We’re delighted to hear that you’re enjoying the Insignia™ Essential PC Gaming Chair. It’s great to know that you find it comfy and stylish, and that the assembly instructions were a breeze. Your feedback means a lot to us, and we’re thrilled that the chair has met your expectations. If you ever need anything else, we’re here to help. Happy gaming!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    PC Gaming System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer services was great really loved how the person helped us and she was so friendly and helped us in what we needed. My son loved his birthday gift that me and my wife got him for his 15th birthday.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JoseV! Thank you for sharing your experience! We're delighted to hear that you received excellent customer service and that your son loves his new Insignia™ Essential PC Gaming Chair. It's wonderful to know that it made his 15th birthday special. If you have any other feedback or need assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Cons mentioned:
    Recline

    Rated 5 out of 5 stars

    Chair Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, super comfy, great recline, rolls smooth. Only thing i wish you could do is keep it locked in a recline position. Easy to put together as well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable gaming chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, fits comfortably and rolls well. Great look to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming chair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped fast and great chair. Would recommend. Very comfortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is "An Chair"

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the assembly is fairly straightforward and the is no less comfortable than other office chairs once assembled, I can't say that it is any more comfortable either. The chair does tilt and move as expected, though when I do move or tilt it comes with loud creaks that I have no idea how to clear up. It has no additional support or padding (such as lumbar), and no room to add third party pads, that what you see in the pictures. This is what you see in every basic image of an office or room. No frills, no additions, and little to speak for it. while everything does work as advertised, nothing goes beyond what it advertised. If you are looking for a comfortable chair to spend hours in streaming, or playing your favorite games, look elsewhere. If you are just needing something to pay bills on in front of your laptop, this'll do.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We appreciate your honesty and are glad to hear that the assembly process was straightforward and that the chair functions as advertised. We understand that comfort and additional features are important, and your insights will help us improve our products. Your comments about the noise and lack of extra support are noted, and we'll work on enhancing these aspects. Thank you for taking the time to share your experience with us. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome leather chair and easy to put together. Very comfortable

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that you find the Insignia™ Essential PC Gaming Chair awesome and easy to assemble. It's fantastic to know that it's very comfortable for you. If you have any other comments or questions, feel free to share. Enjoy your gaming sessions! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cool gaming chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this relaxing gaming chair. I use it for my main office. It fits perfectly with my desk. I did have to replace the plastic tires because they tend to scratch the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and and nice and help me get the stuff I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable since I have purchased it no back or should pain. Looks exactly like the picture. Easy to assemble.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Gaming chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u are 250 pounds plus and more than 6 feet don’t recommend if u are less than 6 feet yes is nice good for any gaming or work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Chair

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for the price. Comfortable. Easy to put together

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review! We’re glad to hear that you find the gaming chair to be great for the price. It’s fantastic to know our product is meeting your expectations.

      If you have any other feedback or need assistance, feel free to reach out. We’re here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    good size for shorter adults

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly purchased for my sons setup but I occasionally use it for my racing simulator. There is some creaking when leaning back, but it is not a significant issue as I do not frequently rock and forth.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's a great dual-purpose chair! We're glad it's working well for your son's setup and that you occasionally enjoy it for your racing simulator. We appreciate your honest feedback about the creaking when leaning back. It's helpful to know it's not a significant issue for you since you don't frequently rock back and forth. We'll take that feedback into consideration as we continue to refine our products. Thanks for sharing your experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suprised at how sturdy and comfortable this chair was for the pricing. My teenage son loves it. Would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Supwr Comfy !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was totally worth it! Super comfy, perfecr fit. Always get worried on aasembly but this thing went together quick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Hours of Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forreal - my old chair was just awful for a 6'+ guy. This is great, always comfortable, and I have to fight the cats for a seat sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect chair for my WFH job! About the best! Love it! Highly recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ Essential PC Gaming Chair! We're delighted to hear that it has met your needs for working from home and that you're enjoying it so much. Your recommendation means a lot to us and will certainly help others in their decision-making process.

      If you have any further feedback or questions, please feel free to reach out. Happy gaming and working! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285. BBY-ExBrand_Insignia

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