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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Essential PC Gaming Chair for its comfortable seating, high quality, and easy assembly. Many appreciate the back support and fun design. Some customers have noted issues with the size not matching the listing and the chair's inability to recline. A few have suggested that the seat area could use more padding.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,228 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great for the price!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're thrilled you're so happy with your purchase and that you feel it's awesome for the price. Thank you for your enthusiastic feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Awesome chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair, aesthetically pleasing works great for what I needed

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback on the Insignia™ Essential PC Gaming Chair! We're thrilled to hear that you find it aesthetically pleasing and that it meets your needs perfectly.

      If you have any questions or need assistance with the chair, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best experience with our products.

      Your satisfaction is our priority, and we appreciate your support. Thank you for choosing Insignia™! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Fake gamer chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item supposedly on sale. I still think I paid to much @ $89. The coushion is hard. Only has 1 fuction. It looks like a gamer chair but it is not.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback. We’re sorry to hear that the chair didn’t meet your expectations in terms of comfort and functionality. Your comments about the cushion and features are valuable and will be shared with our team as we work to improve our products and ensure better value for our customers.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good Chair For The Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is a good value. The frame is heavy metal and should hold up for a long time. For the price, we are very satisfied with the purchase. Best Buys' delivery and service were top-notch as usual.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this chair that I purchased from Best Buy was a birthday gift for my son. he says that it’s a bit slim and it’s more of an office chair than it is a gaming chair.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Better than most

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, it's good Most gaming chairs are overpriced pieces of garbage. This isn't expensive and it's decent quality. I would recommend it. It also isn't obnoxious to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality gaming chair.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality chair and im loving it. this chair is not too big for my space. foam is a little bit on the firm side, sturdy construction. the leater they use is quality faux leather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this on the app and had it delivered. My son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair and a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming chair for my grandson.Very easy to put together

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the gaming chair is a great fit for your grandson and that it was very easy to put together. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic and quality chair for the price. Needed a new budget chair and this got the job done. Not necessarily built for long hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at an affordable price and easy to assemble

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, user253933, for your positive feedback on the Insignia Essential PC Gaming Chair! We're glad to hear that you find it to be of good quality, affordable, and easy to assemble. Your review is greatly appreciated and encourages us to continue providing excellent products. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Gaming chair

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming chair but there are better ones , but overall it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy, comfortable work chair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great at my desk, It's got a quality structure and feel to it, it makes me sit up in good posture and the arms are comfortable for working.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Are all gaming chairs like this?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to put together. Got it all finished and sat down into the most uncomfortable $176 chair. To say it is stiff as a rock is an understatement. The only tilt you get from this chair is an inch forward to dump you out. I feel as if I’m falling out of the chair the whole time. No matter what I do with the underneath lever…no release at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear about your experience with the chair. Comfort and usability are essential, and it's disappointing to hear that the chair didn't meet your expectations. Your feedback is valuable, and we'll make sure to pass it along to the relevant team for further review and improvement. If you're still within the return period, we encourage you to reach out to the retailer for assistance. Alternatively, if you have any questions or need further assistance, please feel free to let us know. We're here to help! Keith | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Average - Not Great, Not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as big and comfy as other gaming chairs. But it is very nice/sleek looking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Back support
    Best Buy Employee

    Rated 2 out of 5 stars

    Uncomfortable

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems overpriced for what you get (though employee price is more justified). Does not recline, chair feels rock solid and uncomfortable to sit on for more than half-hour. Decent back support only if you are sitting 100% straight up. Arms don't move either, so it feels like this was made for children or smaller sized people. Very easy to put together in 30 min but I'll be returning this one and checking out a chair somewhere else that I can actually try them out beforehand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi James,

      Thank you for writing a review about our Insignia™ - Essential PC Gaming Chair - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Marites
      www.Insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very good chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chair every without gaming. Good for work at home and great to take to the office. Especially if the company has cheap chair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not a bad chair for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair has been alright for office work. Have a couple years developing but overall it is comfortable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse loved his chair, it was easy to assemble. It’s a bit smaller then a normal desk/gamer chair but it fits him just fine. He loved it other then it had arms on it haha

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great office chair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has been a nice upgrade from a hard dining room chair. it supports the shoulders well and handles are in a good spot even for a 6 foot 2 frame.

    I would recommend this to a friend
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