Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1228 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Essential PC Gaming Chair for its comfortable seating, high quality, and easy assembly. Many appreciate the back support and fun design. Some customers have noted issues with the size not matching the listing and the chair's inability to recline. A few have suggested that the seat area could use more padding.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,228 reviews
  • Rated 2 out of 5 stars

    Looks only, not comfy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good not very much padding for you seat and back. EZ to put together under 20mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for teens

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and perfect size for teens! Quality is not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and easy to install!!!!!!! Came fairly quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to put together and so very comfortable.. great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really help with posture and back discomfort while working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair, just wish the a rest were adjustable.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Not to be dramatic....

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so confused by the high rating of this chair, it isn't comfortable and you can absolutely feel the metal supports through the cushion. It feels like cheap fake leather. It is also incredibly tiny height wise to the point that I feel like it is meant for a child. I am 5'7 and 140 lb that isn't the issue I have no idea how adults fit in this chair comfortably. My neck is spilling over the top of the seat

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi John. Thank you for writing a review about our Insignia PC Gaming Chair. I apologize for having a bad feedback about this product that you are not comfortable to use and it has a cheap fake leather. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Too small for adults!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair looks great and all my only problem is that it’s too small! I think they made this chair for kids because I’m 5.9 - 165 lb and I can’t fit in this chair comfortably. My thighs are not fully covered on the seat and the top of the chair reaches half way into my neck only. Too small!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Viper,
      It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - Essential PC Gaming Chair - Black. Please do not hesitate to let us know if you ever need help with it contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    easy to put together but to small and uncomfortabl

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very easy to put together but not comfortable to sit in for long hours and the back is to short for me and im only 5'6 it would be much worse for someone taller i recommend saving a little more for a higher quality chair

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for office work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Game chair so don’t consider it as office chair. Back support is ok but height is low for 5.9 feet height. It’s tilted more then 100 degree so can’t expect back support when you’re using keyboard.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for the price

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks more like a office chair put works great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice chair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair great value what more can I say. Buy it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    this was mid but thats what i wanted!

    |
    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is mid but you get what youre paying for, it's what i settled for since i had no chair at all. i would recommend but only if you sit for under 3 hours, you may go numb at 4.

    I would recommend this to a friend
  • Cons mentioned:
    Padding

    Rated 2 out of 5 stars

    Ok for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but needs mote padding. Felt like I was sitting on the floor to be honest…returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia Essential PC Gaming Chair. We apologize that the chair didn't meet your expectations, particularly with the lack of padding. We understand that a comfortable seating experience is crucial for gamers and entertainment enthusiasts. We appreciate your honesty and feedback, and we're sorry to hear that you felt like you were sitting on the floor. We'll take your feedback into consideration and work on improving the design and comfort of our gaming chairs for future customers. We're glad you found a good price, but unfortunately, it wasn't enough to outweigh the issues with the chair's comfort. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    great in the beginning

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller chair with no support. Over time the mechanism gets worn and loose

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Essential PC Gaming Chair. We appreciate you sharing your experience, as it helps us understand our customers' needs better. Your insights regarding the size and support are valuable, and we are committed to continually improving our products to enhance user satisfaction. Thank you for taking the time to provide your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up! Works great overall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terribly Erect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says its entirely too erect. Sitting rod straight with no relief in sight. Its nice tho. But so… so.. erect.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Brigga,
      We really appreciate your feedback on this Insignia™ - Essential PC Gaming Chair - Black. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not great not terrible

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Not super comfortable, but its cheap so whataya expect. I wish the lean back was a bit softer and the back support a little more aggressive but its perfect for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Too Small

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small for me, and pretty budget design. If you're a bigger person, get a bigger, sturdier chair than this one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Yumae,

      Thank you for taking the time to review our Insignia™ - Essential PC Gaming Chair - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    super hard cushions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    chair looks nice but comfort is horrible. seat cushions are hard as concrete ...... like most low end gaming chairs. it was so bad I gave it to my kids instead of the trouble of returning it. do not mistake this for a DPS gaming chair which is very comfortable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you again, DanielB. We’re glad you found the chair visually appealing, though we regret it didn’t deliver the comfort you expected. Your detailed comparison is very helpful and appreciated. Tine | Insignia Support BBY-ExBrand_Insignia

Sponsored