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Customer Ratings & Reviews

$119.99
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Comp. Value: $179.99

Customer reviews

Rating 4.5 out of 5 stars with 1244 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Essential PC Gaming Chair's comfort, quality, and ease of assembly. Many appreciate the back support and fun design. However, some customers have noted issues with the chair's size, inability to recline, and insufficient padding in the seat area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,244 reviews
  • Rated 1 out of 5 stars

    Hard as a rock with zero back support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most uncomfortable chair you will ever sit in. Everyone in my family and friends have sat in it it and everyone’s 1st comment is… this thing sucks. Be warned 14 day return period on this. I missed the return by 1 day. I would suggest you purchase any other chair besides this one. I made sure to have 5 people sit in this chair before leaving this review because I hate leaving negative reviews but in this case it is warranted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    easy to put together but to small and uncomfortabl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very easy to put together but not comfortable to sit in for long hours and the back is to short for me and im only 5'6 it would be much worse for someone taller i recommend saving a little more for a higher quality chair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on this chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this chair. It has a nice look and appears to perform well from the pictures. However, reality is another thing totally. Pass on this chair and find a better one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer! Thank you for sharing your experience with the Insignia Essential PC Gaming Chair. We’re very sorry to hear that the chair did not meet your expectations and that the comfort and performance in reality didn't match the initial impression, we understand how disappointing it is to invest in a product that doesn't provide the support you need. Our team would like to look into this further and help explore possible solutions, so please feel free to reach out to us at 877‑467‑4289 or [email protected] for additional support. We truly appreciate you bringing this to our attention, as insights like this help us to improve our future products, and we thank you again for taking the time to leave your feedback.
      Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not good for office work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Game chair so don’t consider it as office chair. Back support is ok but height is low for 5.9 feet height. It’s tilted more then 100 degree so can’t expect back support when you’re using keyboard.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for the price

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks more like a office chair put works great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair great value what more can I say. Buy it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    this was mid but thats what i wanted!

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is mid but you get what youre paying for, it's what i settled for since i had no chair at all. i would recommend but only if you sit for under 3 hours, you may go numb at 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up! Works great overall.

    I would recommend this to a friend
  • Cons mentioned:
    Padding

    Rated 2 out of 5 stars

    Ok for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but needs mote padding. Felt like I was sitting on the floor to be honest…returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia Essential PC Gaming Chair. We apologize that the chair didn't meet your expectations, particularly with the lack of padding. We understand that a comfortable seating experience is crucial for gamers and entertainment enthusiasts. We appreciate your honesty and feedback, and we're sorry to hear that you felt like you were sitting on the floor. We'll take your feedback into consideration and work on improving the design and comfort of our gaming chairs for future customers. We're glad you found a good price, but unfortunately, it wasn't enough to outweigh the issues with the chair's comfort. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Looks only, not comfy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good not very much padding for you seat and back. EZ to put together under 20mins

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    INSANELY SQUEAKY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair has been used for a month and already sounds worn out. Squeaks uncontrollably! very embarrassing when you use the chair to work from home and even your coworkers make comments about the noise.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    great in the beginning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller chair with no support. Over time the mechanism gets worn and loose

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Essential PC Gaming Chair. We appreciate you sharing your experience, as it helps us understand our customers' needs better. Your insights regarding the size and support are valuable, and we are committed to continually improving our products to enhance user satisfaction. Thank you for taking the time to provide your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not great not terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Not super comfortable, but its cheap so whataya expect. I wish the lean back was a bit softer and the back support a little more aggressive but its perfect for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terribly Erect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says its entirely too erect. Sitting rod straight with no relief in sight. Its nice tho. But so… so.. erect.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Brigga,
      We really appreciate your feedback on this Insignia™ - Essential PC Gaming Chair - Black. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Too Small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small for me, and pretty budget design. If you're a bigger person, get a bigger, sturdier chair than this one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Yumae,

      Thank you for taking the time to review our Insignia™ - Essential PC Gaming Chair - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but would like if it stayed leaning back on it's own. You have to keep pressing on the floor to keep it leaning. Woukd expect a little more features for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Recline

    Rated 1 out of 5 stars

    Hard seat, no recline lock.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair looks nice, but thats the only good thing about it. Easy to assemble except for the arm rests, hard to line up properly. My butt went numb after using for 1 hour along with my hands from the hard armrests. And the other big no no was the spring for reclining was to stiff not to mention no lock position in any position for reclining.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for your review.

      The design of the chair is that the backrest can automatically tilt according to the user's recline, so there is no device that can be locked in any position. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is hard. It really wasn’t what I was expecting but it’ll work for now. My advice would be to try the chair before you buy it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, not great. If ergonomics are something that are really important to you you'll find out fairly quickly if this is the right fit for you or not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The the price a solid option!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Narrow seat but a great value for the price! For a first gaming chair it would be ideal. Will want to upgrade.

    I would recommend this to a friend
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