Customer Ratings & Reviews
- Model:
- NS-PCGV30
- SKU:
- 6513560
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Essential PC Gaming Chair's comfort, quality, and ease of assembly. Many appreciate the back support and fun design. However, some customers have noted issues with the chair's size, inability to recline, and insufficient padding in the seat area.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Size
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too small of a chair, maybe for kids this is good but not adults.
No, I would not recommend this to a friend super hard cushions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.chair looks nice but comfort is horrible. seat cushions are hard as concrete ...... like most low end gaming chairs. it was so bad I gave it to my kids instead of the trouble of returning it. do not mistake this for a DPS gaming chair which is very comfortable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you again, DanielB. We’re glad you found the chair visually appealing, though we regret it didn’t deliver the comfort you expected. Your detailed comparison is very helpful and appreciated. Tine | Insignia Support
Okay chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad chair but not the best for our use- didn’t notice until after assembly that the arms are not adjustable.
No, I would not recommend this to a friendUncomfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall would not recommend. (I am 170 lbs) The chair has very thin foam on the seat and gets very uncomfortable on your glutes and hamstring area after about 30 min of use. The chair does not want to lean back very easily. It takes a significant amount of force to make the chair lean back. I really wish I would have spent more money on a nicer chair.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
Could you please try as below to adjust the chair lean back?
1. Tilt enable/disable:
Enable tilt: pull out the handle.
Disable tile: push in the handle.
2. Tension adjustment:
The knob is under the seat.
Loose tension: counterclockwise Tight tension: clockwise
- Cons mentioned:Size
Wish it was bigger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality not the best. Was way smaller than expected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello zdvk,
Thank you for taking the time to leave a review of our Insignia™ - Essential PC Gaming Chair. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Size
Not worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice in pictures but not in person. The chair is extremely small. Im 5’6 and my head goes above the head rest. It is uncomfortable and you can feel the screws through the bottom even when they are not in all the way.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the Insignia Essential PC Gaming Chair didn't meet your expectations in person. I understand that you were expecting a comfortable and ergonomic seating experience, but unfortunately, the chair's dimensions and design didn't align with your needs. At 5'6", it's not surprising that the headrest is too small for you, and I apologize for the inconvenience. Additionally, the discomfort caused by feeling the screws through the bottom of the chair is unacceptable. We appreciate your feedback and will take it into consideration to improve the design and comfort of our products in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got 2 chairs poor delivery box damage on both was going to return them for refund but decided to use them outside for fire
No, I would not recommend this to a friendChair is
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent chair doesn’t really do much besides goes up and down and roll around
I would recommend this to a friend- Cons mentioned:Recline
Uncomfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to use a pillow or a blanket to add extra padding. Also, it doesn't lock in the recline position.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ Essential PC Gaming Chair. I'm sorry to hear that you're finding it uncomfortable and experiencing issues with the recline lock. We understand how important comfort and functionality are, especially for a gaming chair.
Your comments are valuable to us, and we'll take them into consideration for future product improvements. In the meantime, if you haven't already, please reach out to our customer support team. They can assist you with troubleshooting the recline lock issue or discuss possible solutions to enhance your chair's comfort.
If you have any further questions or need additional assistance, please don't hesitate to contact us. We're here to help!
Should have kept on looking...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just ok. Had I visited the store and sat in it, I would have opted for something else.
No, I would not recommend this to a friendMeh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average chair, feel like they cut cost to make it profitable.
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was stiff and uncomfortable to sit in for long periods. The quality didn’t seem to match the price either. Overall, I was unhappy with the purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the Insignia™ Essential PC Gaming Chair. We're sorry to hear that your experience with the chair did not meet your expectations, particularly in terms of comfort and quality.
Your comfort is important to us, and we understand that a gaming chair should provide support during long sessions. We continuously strive to improve our products, and your insights are invaluable in helping us make necessary adjustments.
If you are experiencing discomfort, we recommend checking the chair's adjustments to ensure it is set up to fit your body properly. Additionally, if you have any specific concerns or if you'd like to explore options for a return or exchange, please don’t hesitate to reach out to our support team. We’re here to help and ensure you have a better experience.
Thank you again for your feedback, and we hope to assist you further.
Tad stiff
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brothers work chair broke and needed a quick replacement. It does the job for now.
I would recommend this to a friendNOT WORTH THE TIME OR MONEY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.impossible to even put it together! the 4 mounting screws on the bottom cushion are completely misaligned so putting it together is impossible. not sure how this would have passed an type of quality control. now i have to go through the hassle of lugging this to the store to return. such a waste of time!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We sincerely apologize for the frustration and inconvenience caused by the misaligned mounting screws. This is certainly not the quality of product we aim to provide. We understand how disappointing it is to have to return the item, and we deeply regret the hassle it has caused you. Keith | Insignia Support
Not for adult gamers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's for teenagers but not adults also missing the rocking action.
I would recommend this to a friendReliable Chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good chair but it is not in favor of comfort.
I would recommend this to a friendChair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap chairs for kids room not the comfortable est
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BryanC,
Thank you for sharing your feedback on the Insignia™ Essential PC Gaming Chair. We appreciate your honest input and are sorry to hear that it wasn't as comfortable as you'd hoped. Our team is always striving to improve our products, and your comments will help guide future designs. If there's anything specific, you'd like to see improved or if you need assistance with a different product, please feel free to reach out. - Emman | Insignia Products
**Do not buy**
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this chair. The chair back screw holes are missing and the holes that were there the screws didn’t line up. It was a waste of my time, I had to disassemble the chair and return it.
No, I would not recommend this to a friendOk chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the 100 dollars, I guess !!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendGet a different chair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and it feels like its held together with hopes and dreams. The four bolts that attach the bracket with level on it don't tighten all the way, I had to find some washers and use them. It hurts my back when I sit on it, I will definitely be taking this back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered with the product. We understand how frustrating it must have been to deal with the loose bolts and discomfort. Your comments will be taken into consideration to improve our offerings. Keith | Insignia Support
