Customer Ratings & Reviews
- Model:
- NS-PCGV30
- SKU:
- 6513560
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Essential PC Gaming Chair for its comfortable seating, high quality, and easy assembly. Many appreciate the back support and fun design. Some customers have noted issues with the size not matching the listing and the chair's inability to recline. A few have suggested that the seat area could use more padding.
This summary was generated by AI based on customer reviews.
Not for adult gamers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's for teenagers but not adults also missing the rocking action.
I would recommend this to a friendReliable Chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good chair but it is not in favor of comfort.
I would recommend this to a friendGet a different chair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and it feels like its held together with hopes and dreams. The four bolts that attach the bracket with level on it don't tighten all the way, I had to find some washers and use them. It hurts my back when I sit on it, I will definitely be taking this back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered with the product. We understand how frustrating it must have been to deal with the loose bolts and discomfort. Your comments will be taken into consideration to improve our offerings. Keith | Insignia Support
Ok chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the 100 dollars, I guess !!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendCheap chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort is a solid 3/10 definitely should be listed at a way lower price its good for what i need it for as temporary chair.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize to hear that the Comfort level of your Insignia Essential PC Gaming Chair is a solid 3/10. It's understandable that you may not be satisfied with the comfort level, especially if you're looking for a chair that will be used for extended periods. I appreciate your honesty and will make sure to pass on your feedback to our team to improve the quality and comfort of our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560
- Pros mentioned:Assembly
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Support isn’t great, screws pop out easily, overall easy assembly but not a great chair
No, I would not recommend this to a friend Good chair...not so comfy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good sturdy chair my only complaint is that the cushions are fairly thin which isnt so comfy for any time longer then an hour.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Essential PC Gaming Chair - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Do not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We initially loved this chair. 4 months later it is broken and unusable. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We are sorry to hear that the chair did not meet your expectations after four months of use. Your feedback is important to us, and we are committed to improving our products to ensure they provide lasting satisfaction. We appreciate your patience and understanding as we work to address this issue.
Keith | Insignia Support
This chair isnt great to sit in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is NOT comfortable. It has very little cushioning and the back isn't adjustable. It can tilt back but not lock into place. I screwed up and didnt return it in time. Now i have to buy a cushion for the chair i just bought. Best advice i can give is dont buy a chair online unless you've sat in it before.
No, I would not recommend this to a friendIts okay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chair is not as comfortable after a while of sitting it makes my bottom hurt
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for any discomfort you've experienced while using our chair. Your comfort and satisfaction are of utmost importance to us, and we regret that the product hasn't met your expectations in terms of long-term comfort. We value your feedback, and we're committed to continuously improving our products to ensure they provide the comfort and support you deserve. If there's anything we can do to assist you further or if you have any specific concerns, please don't hesitate to reach out to us. Your comfort is our priority, and we're here to help in any way we can. Keith | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560
Incomplete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered this on black friday for a christmas gift, received the package quickly. Just to open on day of and its missing the bakc and seat! Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the missing parts in your order. We understand how disappointing this must be, especially for a Christmas gift. Please reach out to our customer service team so we can resolve this issue promptly. Your satisfaction is very important to us.
- Carl | Insignia Products
Nice for a lawn chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice chair, but it is hard and does not have much padding.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Maurice,
Thank you for taking the time to review our Insignia™ - Essential PC Gaming Chair - Black @ BestBuy, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is so uncomfortable has no adjustment and is a pain to sit in
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We are sorry to hear that you find the chair uncomfortable and lacking in adjustments. Your comfort is important to us, and we understand how frustrating it can be to have a chair that doesn't meet your needs. We appreciate your input and will use it to improve our products and services. We are committed to providing you with better solutions in the future.
Keith | Insignia Support
Not comfortable …
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the worst “gaming chair” ive ever sat in. Gave it away and the person inagge it to said the same thing. Sadly junk.
No, I would not recommend this to a friend- Cons mentioned:Size
Its not big at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chair seemed bigger but its small and not wide
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Sly3,
Thank you for taking the time to review our Insignia™ - Essential PC Gaming Chair. Please know that we are improving the quality of this product by considering our customers feedback, If you need further assistance you can contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Uncomfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most uncomfortable chair I have purchased for the price. Instantly took apart and returned!
No, I would not recommend this to a friendtrash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the back piece DOES NOT align with the arm rest to screw it in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Kate. We understand your frustration with the Insignia™ Essential PC Gaming Chair. We apologize for the assembly difficulty. We'll share your feedback with the appropriate teams. Please contact our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Support
uncofrtable as a school chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not comfortable at all whatsoever. Felt like a overpriced school desk chair
No, I would not recommend this to a friendTerrible quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair fell apart in 3 weeks, very poor quailty
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience with the Insignia™ Essential PC Gaming Chair. We genuinely regret to hear that you encountered issues with the quality of our product so soon after purchase.
At Insignia™, we strive to provide products that meet high standards of quality and durability, and it is concerning to learn that we fell short in this instance. Your feedback is invaluable to us, and we take it seriously as it helps us improve our products and ensure better experiences for our customers.
We encourage you to reach out to our customer support team to discuss your situation further. They can assist you with warranty options and help find a solution that meets your needs.
Again, we apologize for the inconvenience and appreciate your feedback.
Gas cylinder doesn't work :(
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this chair, I unboxed it and built it easy, no problems. I adjust the height, sit on it, and it sinks. I try locking and unlocking, sinks. Big big big disappointment.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tate,
Thank you for taking the time to review our Insignia™ - Essential PC Gaming Chair - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
