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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1838 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and compatibility of this Fire TV replacement remote, praising its functionality and seamless setup. Many appreciate that it works as a reliable replacement for their original remote, though some have noted concerns about battery life and button placement. The positive feedback on price and performance is also noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,838 reviews
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Conttoller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love insignia will always be my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If didn’t buy it myself I would’ve sworn it came with the tv … it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Is The Best Place When Its Comes remotes and tv, they have all brands from old and new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the firestick thank you for great service Best Buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “best”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and it fit all the curiosity and concerns about this item and it is actually better then the original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly the same as my original remote I received with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control work’s wonderful. I’m so glad I was able to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement remote after we lost the previous one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fire tv remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is not stable it has glitches when navigating. It stalls and get stuck when going from apps and through the menu!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jaae,

      Thank you for taking the time to review our Insignia™ - Fire TV Replacement Remote for Insignia-Toshiba-Pioneer - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      Please visit https://www.bestbuy.com/site/insignia-fire-tv-replacement-remote-for-insignia-toshiba-pioneer-black/6418140.p?skuId=6418140 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Battery Door falls off

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery door comes off of this remote very easily and can become annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of $41.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work from start. Not all functions work.. voice commands doesn’t work and Volume control is sometimey.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking time to write a review our replacement remote control. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may contact our team for assistance.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote with Easy Setup and Seamless Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with my purchase! From the moment I unboxed it, the remote felt intuitive and user-friendly. The setup was incredibly easy, and it quickly paired with my TV, making my viewing experience so much more convenient. The buttons are responsive and well-placed, offering smooth navigation. I also love how it has all the essential functions, plus some extra features that really come in handy. The sleek design is a nice touch, and it feels durable yet comfortable to hold. Overall, this remote has made controlling my TV much easier, and I highly recommend it to anyone looking for a reliable and efficient remote. Thank you, Best Buy, for another fantastic product!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MikeS, for your fantastic feedback on the Insignia™ Fire TV Replacement Remote. We're thrilled to hear that it exceeded your expectations, providing an intuitive, user-friendly experience with smooth navigation and essential features. It's great to know that the sleek and durable design adds to the convenience, making TV control effortless. Your recommendation means a lot to us, and we truly appreciate your support! Tine | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simple, Reliable Replacement Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia Fire TV replacement remote works perfectly with my Insignia TV. Setup was quick and easy—just paired it with my Fire TV without any issues. The buttons are responsive, and it feels comfortable to hold. It has all the essential functions, including voice control, which is a great bonus. The only downside is that it doesn’t come with batteries, so make sure you have some on hand. Overall, a great replacement if you’ve lost or damaged your original remote!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, WayneB, for your detailed and positive review of the Insignia™ Fire TV Replacement Remote! We're thrilled to hear that the setup was quick and easy for you, and that the remote's responsiveness and comfort met your expectations. It's great to know that you're enjoying the voice control feature as well. We appreciate your feedback about the batteries and will certainly take it into consideration. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new remote! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Fire TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is compatible with my fire TV. You didn't have to do anything just install the batteries that was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Insignia Fire TV Replacement remoye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the remote that originally came with the TV after that remote died. It works like a charm. I didn't need to program it at all. All the buttons work like they are supposed to. Great product and I am pleased with this remote.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, BettyW! So glad the remote worked right out of the box—no setup stress is always a win. Appreciate the kind words!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replacement Remote Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia-Fire TV Replacement Remote works as expected. It is as good as my original after getting accidentally broken. After receiving the new remote, it paired easily with my TV. Recommended if you need a replacement remote.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, RickD, for your kind words. We're happy to hear the Fire TV replacement remote paired easily and lived up to expectations after your original was damaged. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Remote

    Rated 5 out of 5 stars

    Easy to connect replacement remote control...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my new puppy decided to gnaw on my old remote that was left on the floor by my son, I was quickly without a remote to operate my TV. I found this one on the Best Buy website and learned that Toshiba & Insignia are basically the same company. I was a bit worried that it would be difficult to sync/connect the new remote to my TV, but it was actually very easy. In fact, once the emote was powered up, everything pretty much was automatic and not hard at all. Very relieved. This one works just as well as the original, so if you need a replacement, this is the one is the one you want.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello GreenLantern,

      Thanks for taking the time to leave your review on our Insignia Fire TV Edition Replacement Remote. We understand that this was an important purchase since the original TV remote was damaged, so we are glad to read that the remote worked out perfectly with minimal effort to set up. Of course, if you ever need assistance or if you have any questions, feel free to reach out to us, our team is always at your service.

      | Jaɲiɲa G. | Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Easy to use and set up. Price point was what it should be. Lots of good features. Sales person went right area to find it and offered good advice.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, sm46! We're thrilled to hear that the Insignia™ Fire TV Replacement Remote is performing well and was easy to set up. Sounds like you had great service from the salesperson too—always a plus! We appreciate your support. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Nice Replacement Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly out of the box. Hulu functionality worked despite mislabeled button. Wish those buttons were programmable…

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the thoughtful review, John! We’re glad the remote worked right out of the box—even with the button quirk. Your suggestion about programmable buttons is a great one—we’ll pass it along!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good no issues I highly recommend. Didn’t have to link it it worked right away with my tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that everything worked smoothly right out of the box and that you’re satisfied with the performance. It’s great to know the setup was simple and the device is working without any issues.
      Keith | Insignia Support BBY-ExBrand_Insignia

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