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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and compatibility of this Fire TV replacement remote, praising its functionality and seamless setup. Many appreciate that it works as a reliable replacement for their original remote, though some have noted concerns about battery life and button placement. The positive feedback on price and performance is also noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,831 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to activate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect to tv. Works perfectly. Works just like the original.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your great review! We're so glad to hear that the Insignia™ Fire TV Replacement Remote was easy to set up and works just like the original. That kind of seamless experience is exactly what we aim to deliver!

      We appreciate you taking the time to share your feedback and hope you continue enjoying your Fire TV setup. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replacement Remote was a plus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! I had previously lost my remote to my TV and was in need of a replacement. Easy setup. I was back in business in a few minutes

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Fire TV Replacement Remote for Insignia-Toshiba-Pioneer in Black. We're pleased to hear that it works perfectly for you and that the setup was easy, allowing you to get back to watching TV in just a few minutes. Your satisfaction is important to us, and we're glad you're happy with your purchase. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is easy to use and it connected to my tv as soon as I put in batteries

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the feedback! We’re thrilled to hear the remote paired instantly and made setup a breeze. That kind of plug-and-play ease is exactly what we hope for—glad it’s working smoothly and keeping your streaming hassle-free! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Best Buy and spoke with a representative and ask which remote i needed to replace my lost Firestick for my TV and I brought this one thst they recommended and it has work amazing on my tv just put in battery and it worked. Thank You Best Brought i had read that some remote are cheap knock off's not this one it work perfectly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that the remote recommended by the Best Buy representative worked perfectly for your TV right out of the box. It’s great to know that setup was as simple as inserting the batteries and that you’re happy with the quality. We appreciate your trust and are pleased the product met your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect replacement remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my Insignia Fire TV. I lost my original remote and was worried I would have issues connecting this one. But all I had to do was use the Fire TV app as a remote and setting up this replacement was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Remote
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great replacement if not better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original remote that came with my Toshiba Fire TV would constantly drain the batteries and cost me even more money because they would need replaced literally almost everyday and batteries aren’t cheap! This remote is the same exact remote just different brand and it paired within second and works even better than the factory one that came with my tv! Batteries have also lasted over 3 weeks to! HIGHLY recommend this as a replacement. Just check and make sure it’s compatible with your tv first.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product, BB employees helpful. Easy to set up and use/program. I would recommend it to family and friends.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, JesusC! We're delighted to hear that you're happy with the Insignia™ Fire TV Replacement Remote and found it easy to set up and use. It's wonderful to know that the Best Buy employees were helpful and that you'd recommend it to family and friends. If you have any questions or need further assistance, feel free to reach out. Enjoy the convenience!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a flawless replacement remote control. Absolutely identical to the original controller the television was supplied with.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're thrilled to hear our replacement remote is working flawlessly and is identical to the original. Thanks for the great feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    On receiving whole services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Insignia representative helped me locate this remote for my fire tv purchased years ago. Best Buy staff helped me find a nearby location. At home the product synced to my device with ease. Everyone did their part with knowledge and professionalism. I will definitely return to their services in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Remote fire tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It was easy to set up and use. Great priduct

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Have an insignia Fire TV this remote is the one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works very well. It was easy to pair up with my TV, the one thing that can be a problem with a new remote. To be honest I ordered one from Amazon that said it was for Fire TV. I could not get it to pair up. I then went on to Best Buy site and ordered the Insignia Fire TV replacement for Insignia and opened up when it arrived and within 30 seconds it was paired and working flawlessly. Good price good delivery great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote chance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the remote that I needed when the other broke. Easy to set up and use quickly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Mark, for your review of the Insignia™ Fire TV Replacement Remote! We're glad to hear that it was just what you needed and that you found it easy to set up and use quickly. Your feedback is important to us. If you have any further comments or need assistance, please don't hesitate to reach out to our customer support team. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote .quick setup . Easy to use . I keep buying them

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review, BrianN! We're glad to hear that the Insignia™ Fire TV Replacement Remote is easy to set up and use. It's great to know you keep coming back for more!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement remote!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote needed replacing so I got this one. It was easy to connect and use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Mamacooks! We're glad to hear that your Insignia™ Fire TV Replacement Remote was easy to connect and use. It's great to know it met your needs perfectly. If you have any tips or favorite features you'd like to share, we'd love to hear them. Enjoy your new remote!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Fire remote control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire remote control works good .the prior one i had button didn't work properly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that your new Fire remote control is working well and that it has resolved the issues you experienced with the previous one. Your satisfaction is important to us, and your comments inspire us to continue delivering high-quality products and services. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote !!! Works without setting up. The remote is easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback. We are delighted to hear that you love the remote and appreciate its ease of use without any setup required. Your satisfaction is important to us, and we are committed to providing products that enhance your experience.

      Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia replacement remote for Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Insignia replacement remote for my Toshiba Fire TV, when my original remote stopped working out of warranty. This is the same exact remote as my original one, and works exactly the same way. Everything I could do with the original remote, I can do with this one. I hated to spend the money for it, but when you reset your TV, you can only go so far in the set up mode, before you need the remote. You can’t use your phone App to set up the TV, because it needs to be paired with your TV first. A replacement remote like this is the only way to get your TV going again. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    don’t waste time and just buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these remotes are a little difficult to find and amazon has a bunch that often don’t work. i came to best buy to ensure it would work asap and it did! trustworthy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect & work great no problems. Would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We are delighted to hear that you found the TV easy to connect and that it works great without any issues. Your recommendation means a lot to us, and we are committed to maintaining the high standards that earned your satisfaction.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Replacement Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product matches original remote that came with Toshiba Fire TV. Functionality was exactly the same. After pairing device in Alexa, worked flawlessly.

    I would recommend this to a friend
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