Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1841 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and compatibility of this Fire TV replacement remote, praising its functionality and seamless setup. Many appreciate that it works as a reliable replacement for their original remote, though some have noted concerns about battery life and button placement. The positive feedback on price and performance is also noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,841 reviews
  • Rated 5 out of 5 stars

    Little pricey but exactly what was needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy shipping, exactly what I needed after my original remote finally quit on me. Compatible with insignia fire TV which was the only option I had so that worked out really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An Essential Upgrade for My TV Experience!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Insignia™ Fire TV Replacement Remote for Insignia-Toshiba-Pioneer in Black, and I couldn't be happier with my purchase. This remote has truly transformed my TV-watching experience, and I can't help but share my enthusiasm in this review. First and foremost, setup was an absolute breeze. As soon as I popped in the batteries, the remote automatically paired with my TV. No complex programming or frustrating syncing processes were required. Within seconds, I was ready to enjoy my favorite shows and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Mrs B

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I would recommend this item to anyone in need of a fire stick

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your glowing recommendation! We're thrilled to hear that you're happy with the item and would suggest it to others. Your support means a lot to us. If you have any other comments or need assistance, feel free to reach out. Enjoy your Fire TV - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I needed. Extremely easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids lost my original remote. I purchased this one from Best Buy and it was so easy to use. I just opened the box put in the batteries and it remembered my tv and connected instantly. I purchase all of my electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this remote for a about 9 months now, puppy chewed up the one that came with our smart tv so I had to get a replacement. We tried to be really good anout not leaving it out but she got to it again… still works tho lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I was able to get a replacement remote. Works fine with insignia tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a different remote and it did not do well. But, this remote was excellent and stays connected to the Fire TV. It was automatically connected without any codes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are thrilled to hear that this remote has exceeded your expectations and stays connected to your Fire TV. It's great to know that it was automatically connected without any codes, providing a seamless experience. Your satisfaction is important to us, and we are committed to delivering products that meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I don`t have time for the rest of this- ok?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement remote is operating as well as it should - absolutely no problems. My experience with Best Buy is always good. Thank you!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, LulaM! We're glad to hear that the Insignia™ Fire TV Replacement Remote is working flawlessly for you. It's great to know that you've had positive experiences with Best Buy as well. We appreciate your support! Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and definitely helped with my one being broken

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. It is an exact match to the original.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that the product works perfectly and is an exact match to the original. If you have any further questions or need assistance, we're always here to help!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fingers crossed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing one that had developed a problem with the power button. Fingers crossed that this one doesn’t do the same.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for your feedback! Hopefully, this Insignia Fire TV Replacement Remote works flawlessly for you. It’s always frustrating when a power button starts acting up, but fingers crossed that this one stays reliable. If you ever need any support, we're here to help. Enjoy your remote! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    very happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect! my remote for my FireTV Toshiba stopped working and i couldn't find a replacement because none of the remotes are compatible with FireTV but luckily insignia realized the market for this and just released this remote! so happy i don't have to just my phone anymore! the connection has been seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote from the tech Gods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamlessly worked with my Television, was a little scarred initially but recieved excellent customer service !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're glad to hear that everything worked seamlessly with your television and that our customer service team was able to support you when you needed it. Your satisfaction means a lot to us, and we appreciate your trust in our product.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It works

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote looks sleek and did the job. Glad to have an affordable option available.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback, BosephBostar! We’re thrilled to hear that you found the Insignia™ Fire TV Replacement Remote to be both sleek and functional. It's great to know that our affordable options are meeting your needs. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your viewing experience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad helped me to get my TV to connect to the remote before I left the store. And yes. I brought my TV in to store because I thought it was the TV but instead had to purchase a brand new remote. Unfortunately I had to buy the remote before the TV would work because the one that came with TV did not. But at least they helped to connect the new one

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Shine, thank you for sharing your experience with the Insignia™ Fire TV Replacement Remote. We’re sorry to hear about the initial trouble with your TV remote, but we’re glad the Geek Squad was able to assist you in-store and get everything connected before you left. It’s great to know that the new remote is working well for you now. If you have any further questions or need additional support, feel free to reach out. Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-fire-tv-replacement-remote-for-insignia-toshiba-pioneer-black/6418140.p?skuId=6418140 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Easy work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out the box. Purchased a TV out of the box sale but it didn't come with a remote. We're now enjoying the purchases.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review, RussellS! We're glad the remote worked seamlessly for you. Enjoy your TV and happy watching!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia-Fire TV Replacement Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote for Insignia Fire TV works really well. I am so happy you can purchase this remote with or without the television set.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad the remote for your Insignia Fire TV works really well and that you're happy it can be purchased separately. Enjoy the convenience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. I lost my last controller, and this is Just what I needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the replacement controller was exactly what you needed. It’s great to know it met your expectations and helped you get back to enjoying your device without any hassle.

      – Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my original remote and needed a replacement. This one works just as good as the original with no set up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your experience! We're so glad to hear that the Insignia™ Fire TV Replacement Remote worked perfectly for you—right out of the box and with no setup needed. It's great to know it matched the performance of your original remote. We appreciate your feedback and are happy we could help make things easy and convenient. Thanks again for choosing Insignia! Ivy | Insignia Support BBY-ExBrand_Insignia

Sponsored