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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1089 reviews

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82%
would recommend
to a friend

Customers are saying

Customers recognize the Flex - 8" - 16GB tablet as easy to use and having a desirable screen size for media consumption, further praising its affordability. However, negative feedback highlights concerns about battery life, charging port durability, and camera image quality. Some users also mentioned performance issues and occasional WiFi connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,089 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Horrible battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very simple to setup and use. It charges quickly, but the battery drains rapidly. Maybe too quickly to keep a child occupied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet has a good camera, good screen size, the ability toaccess apps and online web browser. It has good storage space. The only thing that I'm not crazy about is that it's a little slow.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    Charging port problem lowers my rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 of these based on their price, memory, screen and features. I'm still happy with the tablets that work, but one has already been made useless because of a weakness with the micro usb charging port, which seems to be a recurring problem. The port is fragile and seems to be attached to the board alone, not the plastic case. The failure is NOT covered under the warranty. I've had nearly a dozen tablets but never had a charging port failure until now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice easy to use great color quality and photos great size for travel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome tablet. it's fast and great for downloading applications. very useful for browsing the internet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great little tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet for the $$. My only complaint is I wish the battery chargewould keep it working longer. Dead in abouttwo hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister. She is not really a 21st century gal but I bought this anyway so she could play games, search the Internet, and do what ever she needed to do without having a computer. She loves it. It's easy to use and is a good size.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Performance

    Rated 2 out of 5 stars

    Unhappy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet is slow and the only applications on there are the kids YouTube and puzzles. On top of it we have had the tablet since The end of September and in the beginning of January it stopped charging and turning on... Unfortunately we are stuck with the tablet! If you plan on purchasing this product its at your own risk and I STRONGLY suggest the replacement plan!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear that your tablet is not working as expected. Thank you for this feedback as we strive on it, to constantly improve our products. Fortunately in the event our products do not perform as expected, you can take the tablet into your local Best Buy, to the Geek Squad counter, with the receipt, for warranty evaluation. Daniel T. - Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    great camera for scanning receipts etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a beginning tablet for me, as I am not extremely computer savvy. It works great, the only trouble I have is that it takes a bit harder tap, etc to make it follow through, but this may be partially due to the screen saver I have on it. From what I have learned now, it is heavier than say a Samsung by just a bit, but I doubt that would bother most people. I use it for scanning receipts and such, but otherwise have not used the camera, so can't speak to the quality, etc of it. Overall it is a GREAT tablet for the money!

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    Good tablet for kids/beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 7 year old nephew and he loved it! It is a decent inexpensive quality tablet. But 5 days later, it would not take a charge. Turns out the entire charging port was falling out of the bottom. Overall, I would recommend it as a starter tablet, just be extra careful charging it.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good everyday tablet for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet is perfect for everyday use. Camera doesn't take that good a picture, but for the price overall I am happy with purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet works great for my 5 year old son. We haven't encountered any problems so far besides the charger doesn't stay in tightly.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Great tablet for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine for our 6yr old. More storage would be nice, Only problem we have found is that the micro USB plug will not stay connected. Otherwise tablet works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Tablet for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tablet for my daughter. No Problems at all. Stable WiFi connection, sound level is great. The display is clear and no dead pixels. Adding a memory card for increased storage space was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great tablet for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia is a great brand and have never been disappointed. My son can play games downloaded from the Play store and also can do school assignments. Great for a beginner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my step dad for chriatmas. He uses it to stream netflix. He loves it. Easy to use comes loaded with android lolipop and screen is bright and reaponsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet was exactly what I was looking for. Ease of use and size are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value for this pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this pad for my GF, so I do not use it myself. However, she said she really likes it and has no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative to the other tablets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price with more memory. Better than Kindle Fire tablet on sale as it has no limits on apps. My daughter is wearing it out as we speak and having no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good tablet at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my husband during Black Friday sale. This is his first tablet and he finds it easy to use. Started up with no problems and was easy to set up.

    I would recommend this to a friend
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