Customer Ratings & Reviews
- Model:
- NS-PK4KCB23
- SKU:
- 6553297
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Full-Size Wireless Ergonomic Membrane Keyboard's ergonomics, finding it helpful for wrist pain. The keyboard size and ease of use are also well-received. However, some customers have expressed concerns about the key response, noting that keys may stick.
This summary was generated by AI based on customer reviews.
My review of your product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacing is not normal, feels weird. Too light and needs to be anchored down if I can figure out how to do that.
No, I would not recommend this to a friendKeyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well and is very comfortable!! Would definitely recommend.
I would recommend this to a friend- Cons mentioned:Key response
Looks good, but did not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return the next day. A few of the keys were not registering inputs. Love the layout but useless if it does not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Aaron. We’re sorry to hear that the Insignia Full-Size Wireless Ergonomic Membrane Keyboard had issues with key inputs. Some users have reported similar concerns, and troubleshooting steps may include:
Replacing the batteries—low battery levels can affect responsiveness.
Trying a different USB port—sometimes connectivity issues arise from port compatibility.
Restarting your computer with the USB dongle plugged in—this can help reset the connection.
Checking for wireless interference—moving other wireless devices away may improve performance. If the keyboard still doesn’t register inputs despite troubleshooting, returning it was likely the best option. We appreciate your feedback and understand your frustration.
Tine | Insignia Support
Well worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. Very comfortable to use
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .StephanieS, that's fantastic to hear! Finding a comfortable keyboard can make a world of difference, especially if you spend a lot of time typing. We're thrilled the Insignia™ Full-Size Wireless Ergonomic Membrane Keyboard fits the bill. If you have any questions/concerns, feel free to reach out. - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ergonomic keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, just wish there was a smaller version :)
I would recommend this to a friendGood stuff.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff! High quality and not expensive. Try it.
I would recommend this to a friendKeybord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great iteam , love it snd if was the best investment
I would recommend this to a friendKeyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard Works well Great value Set up plug and play super simple
I would recommend this to a friendErgo Keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a quiet keyboard, this is it! Great deal too. Love it!
I would recommend this to a friendWave keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works welll very comfortable and light weight. Connects easily with no hassle
I would recommend this to a friendSo Far So Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, and does what it was meant to do. Would purchase again.
I would recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. It broke after 4 months of daily use for work. Don’t waste your money
No, I would not recommend this to a friendAt no time worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since it was an open box the item at no time worked so I can say much about this item.
No, I would not recommend this to a friendLooks good, range is poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has difficulties with the range even at a short range from the PC.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, DanielD. We're sorry to hear about the range issues with the keyboard. Your experience is important and will be shared with our product team to help improve wireless performance. Tine | Insignia Support
Its okay, but it didn’t work for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shift key was hard and had a slow return when you usr it, I returned my item.
No, I would not recommend this to a friend- Pros mentioned:Ergonomics
Had to return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the set up and key. Unfortunately I had to return due to the device not staying connected. I ended up ordering another brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarmiB! Thank you for your feedback on Insignia™ - Full-Size Wireless Ergonomic Membrane Keyboard. It's great to hear that you liked the setup and key features of the product initially. It's unfortunate that it didn't stay connected as expected, leading you to return it and try another brand. We'd love to learn more about the issues you encountered so we can address them and do better in the future. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-full-size-wireless-ergonomic-membrane-keyboard-black/6553297.p?skuId=6553297
ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keys get stuck.............................................
No, I would not recommend this to a friendBuy new not used
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box like new was not worth it sadly. I loves the feel of the keyboard but it kept disconnecting from my devices and that was not good since i work from home and was very inconvenient. If you get this better buy it new.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Full-Size Wireless Ergonomic Membrane Keyboard. We’re glad to hear that you enjoyed the feel of the keyboard, but we sincerely apologize for the connectivity issues you experienced.
Your feedback is invaluable, and we take concerns like yours seriously. We strive to ensure that our products meet the highest standards of quality and performance. If you encountered frequent disconnections, it may be a result of the specific unit you received or the environment in which it was used.
We recommend purchasing new products to ensure you receive a device that has not been previously opened or used, as this can sometimes affect performance. However, we also encourage you to reach out to our customer support team for assistance. They can help troubleshoot the issue or discuss warranty options if applicable.
Thank you again for your insights, and we hope to provide you with a better experience in the future.
Don't recommend it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Numeric part to the right of the keyboard never worked. No one was able to help me. Returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thanks for your review. Could you please check whether the numeric is locked? If yes, press NUM LOCK to unlock.
wrong keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the way it is set up the keys on the right side do not feel right. The Keyboard is a bit big and does not fit at my desk well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Full-Size Wireless Ergonomic Membrane Keyboard! We understand that you are having issues with your keyboard. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance about the product.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285