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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1189 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Hard Shell Case for Apple® iPhone® 11 Pro Max for its excellent protection, high quality, and affordable price. Many appreciate the case's perfect fit, clarity, and ease of use, along with its lightweight design and comfortable feel. While some find the case slightly bulky, the majority are satisfied with its overall performance. A small number of users noted discoloration over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,189 reviews
  • Rated 3 out of 5 stars

    Don’t recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracking and chipping after half a year, don’t recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looked good but faded

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I wanted and looked great but it faded pretty quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really big and bulky. Don’t like that I like slim cases

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst case ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year, the case got super yellow, and the case is legit breaking apart. the back of it is breaking off from the border. it kept my phone protected tho but cmon I expected better quality. should've

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi VeerP, we apologize that your Insignia case didn't meet your expectations. It’s disappointing to hear about the yellowing and breaking. We value your feedback and will use it to improve our products. Please reach out to our customer service team at (877-467-4289) to discuss this further. They can assist you with a replacement or other solutions. Thank you for your understanding. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, my wife wanted it so I got it for her

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 11 case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and slim case, but collects your finger prints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good case , it just gets scratched easily in the back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. Buttons are soft and it doesn’t scratch easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like this case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is just a plan Jane Ole case, I rock it for 6 months

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It was ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection case for my iPhone 11 Pro Max and it was ok. I felt like it doesn’t protect my camera area much as Speck case does. I notice it would get stretch so easily on the case. I know the cases are to protect the phone, but this case wasn’t for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Linda,

      Thank you for providing feedback about our Hard Shell case. We truly appreciate your comments and will take them in mind for future improvements with our product. Please feel free to get in touch with us at the link below for any help you may need.


      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damages kind of easily. But good for the price. Cheap quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Papa Oscar Sierra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product at all….cheaply made. Didn’t have screen protection. Had to purchase too many other items to make it work. Garbage product but weren’t many options either

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stretchef

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am concerned that the case is stretching out near the charging port

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You pay for what you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and it’s already chipping in the corners. I usually spend more for more quality cases but needed a case ASAP, I’ll be buying a new case!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chipping

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case but the plastic lining is chipping off only after a few weeks of having it on. Kinda annoying

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Madilynnb,

      Thank you for taking the time to review our Insignia™ - Hard Shell Case for Apple® iPhone® 11 Pro Max - Clear. I understand you found it annoying to use since the plastic lining is chipping off and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please use the link below to reach us.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t really protect the phone. I dropped it a couple times and good thing i had a screen protector cause the screen cracked pretty good.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ali22,

      The feedback that you provided is very much appreciated, I can assure you that this case is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very thin and cheap temporary solution until you get a sturdier case. I felt so worried that I would break my phone I don’t recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cool looking at first

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks nice as first, but the transparent ones always get a yellowish tint to them after awhile, and become dirty looking.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Billy,

      Thank you for taking the time to review our Hard Shell Case for Apple® iPhone® 11 Pro Max. I understand it started to get yellowish and that can be disappointing. But, we would be happy to check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Color

    Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had case for about a week it started to dis color don’t recommend buying it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to review our Hard Shell Case for Apple iPhone 11 Pro Max. I understand the case is discoloring and that can be disappointing. We are always working on improving our products and their designs. So, we definitely appreciate your feedback. Feel free to use the link below to reach us and we can discuss your options.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Fits ok, peeling after a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the phone fine, but the back “soft touch” material is already peeling up on the corners after light pocket use.

    No, I would not recommend this to a friend
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