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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 240 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Hard-Shell Case for iPhone 16 Pro Max as a sleek and durable option that offers great protection and fits the phone perfectly. Users appreciate the case's quality, grip, unique design, and transparency, especially considering its price point. However, some customers have noted issues with MagSafe compatibility and color changes over time. Additionally, a few users found the buttons slightly hard to press and felt the case added some weight and bulk to the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 240 reviews
  • Rated 5 out of 5 stars

    Reseasonable case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple case; easy to put on and does the job

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback, CameronM! We're glad to hear that you find the Insignia™ Hard-Shell Case for iPhone 16 Pro Max to be great and simple to use. It's wonderful to know that it meets your needs and does the job well. If you have any other thoughts or suggestions, we'd love to hear them! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 16 pro max case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and feels great on phone. Protects phone screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, fits well and clean. Worth the price you pay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really like this case. I feel like it’s a good starter case until you can get one with better protection. However to do be aware that this case does not fully cover the edges of the phone screen like other cases usually do. So there is a high chance of you drop your phone, there will be damage to the screen, especially if it hits the corner. I drop my phone on my laptop the other day and my screen protector is cracked. Otherwise it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and good looking. Tough and fits erfectly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you find our product both high-quality and stylish. It's great to know that it fits perfectly and meets your expectations for durability. Your satisfaction is very important to us, and we appreciate your support!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone 16 Pro Max case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for the price & it looks great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re delighted to hear that you find the case perfect for the price and that it looks great. Your satisfaction is important to us, and we appreciate your support. If you have any other comments or suggestions, we’d love to hear them!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, protection and it was affordable case

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Apple, for your feedback on the Insignia™ Hard-Shell Case for iPhone 16 Pro Max! We're delighted to hear that you find the case both good-looking and protective, as well as affordable. Your satisfaction is important to us, and we're glad the case has met your expectations. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-hard-shell-case-for-iphone-16-pro-max-clear/6586191.p?skuId=6586191 BBY-ExBrand_Insignia

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    16 Pro max case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy case works perfect protects the phone

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JeremyR,

      Thank you for your review of the Insignia™ Hard-Shell Case for iPhone 16 Pro Max! We’re thrilled to hear that you find it to be a great, sturdy case that works perfectly and protects your phone. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    $5 on sale, worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case for the $5 it costs during holidays but they yellow so 4 stars is fair.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Hard-Shell Case for iPhone 16 Pro Max. We're glad to hear that you found it to be a great value during the holiday sale!

      We apologize for the yellowing issue you've experienced. We take full responsibility and understand how this can affect your satisfaction with the product. Your feedback is important to us, and we are continuously working to improve the quality of our products.

      If you need any assistance or have further concerns, please don't hesitate to reach out. We appreciate your support and hope to provide you with an even better experience in the future. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-hard-shell-case-for-iphone-16-pro-max-clear/6586191.p?skuId=6586191 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Case for 15Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price and works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cheap case that gets the job done. Great material

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re glad to hear that you’re satisfied with the Insignia™ Hard-Shell Case for your iPhone 16 Pro Max. It’s great to know that you find it to be both affordable and made of great material.

      If you have any questions or need further assistance, please feel free to reach out. Enjoy your new case! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and god things for wor and chill is god

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case at an affordable price fits perfect on iPhone 16 Pro Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very lightweight and durable, also inexpensive for quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer services

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to see agents they were so helping and positive.Even with transfer data from one phone to new phone they were so helpful. Thanks for all help..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with our customer service team! We're delighted to hear that our agents were helpful and positive, especially with your data transfer. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to the team. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    ipone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service in best buy, Associates are well trained and know what to do.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, NalinaJ. We're so happy to hear our Best Buy team made your experience pleasant and helpful. Excellent service is something we aim for, and your recognition of our associates means a lot. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you want a sleek case. Would recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone’s camera is excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful iPhone. Camera is excellent. Display is wonderful. Battery life is great. This size is easy to hold in hand. The features in settings are easy to adjust and set. Overall great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On every iPhone I've owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case on every iPhone I've owned (when available). Great price point, nothing fancy yet see-through and durable. Never broke a phone on a drop with this case.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that the case has consistently provided reliable protection for your iPhones over the years. It's great to know that you appreciate its durability and clear design. Your feedback is valuable to us. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at [email protected].

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    execent services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent fast shipping good presentation good waesome

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, AndersonS! We love your energy—so glad the case arrived quickly and made a great impression. Enjoy keeping your iPhone 16 Pro Max protected in style!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

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