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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $12.99

Customer reviews

Rating 4.4 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the Hard Shell Case for Samsung Galaxy Note20 Ultra for its excellent protection and perfect fit. Many appreciate the case's good value, clear design which showcases the phone's color, and the ease of use. While some mentioned the case adds minimal bulk, the overall feedback highlights a positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 204 reviews
  • Rated 3 out of 5 stars

    Product not good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not really hold my phone as expected! I think the company can do better than this!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Back flakes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protective, but the back has a thin plastic layer that is flaking off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TheCase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to the touch. No problems. Easy to use. Yep

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the hard shell case. I am very pleased to know that you are enjoying the unit. If you have any questions or concerns, kindly contact us.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Behind the cover the mirror is peeling off

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fairly good and cheap and holds together as if it were a single piece of the phone. The defect changes color to yellowing. Note that it has been used for two weeks.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Hard Shell Case for Samsung Galaxy Note20 Ultra! We understand that you're having issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the product.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Its ok if you just need a case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good basic case tht you can use until u find what u want

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Not good quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antimicrobial film on back started to chip off in a week.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      We appreciate your feedback about this product. It is really helpful so we can continue to improve its quality and durability. You may contact us at (877) 467-4289 if you need further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Good in a pinch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as a decent cover but the clear coating on the back started to chip off rather quickly

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Hard Shell Case for Samsung Galaxy Note20 Ultra! We understand you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not strong enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clear but did not feel strong enough to protect the phone if dropped. No longer using.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Hard Shell Case for Samsun Galaxy Note20 Ultra. I understand you didn't feel it was strong enough and that can be disappointing. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Better cases elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better cases for less money on Amazon. Spigen cases are the best for this phone!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratch easy gets dirty easy. I would not purchase this again

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Hard Shell Case for Samsung Galaxy Note20 Ultra. I understand it scratches easily and that can be disappointing. We are continuously working on improving or products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worked Great for a Week

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this case I loved it, half the price of Otterbox and l thought it looked better on the phone. A week later the back it cracking and breaking apart. I work in an office and the phone was never even dropped. It has literally rode to and from work in my cup holder and sat on my desk.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Darcher,

      Thank you for taking the time out of your busy schedule to leave a review of the hard shell case. I am sorry to read that the unit is chipping apart. I comprehend that this is very frustrating for you. Kindly contact us to check all possible options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Shattered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone and the hard acrylic back shattered.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't pay full price for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is already falling apart hasn't been a month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case cover

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have taken/returned the item after I noticed the defect withing a month of purchase. Along side the edge a small amount of bobbling started now it is covers the entire length of the case. Very poor worksmanship.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great till it wasnt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case turned yellow and looked really nasty i had to throw it away. It was a great idea and was super handy while it lasted. I miss it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does not provide much protection, definitely not the case you want to buy if you're rough on phones. My phone got scratched just putting it in my purse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Note 20 ultra case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within the first week and it was not clear. Not good cuality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine is broken and the pieces are falling off. Vetter others

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Clear Note 20 ultra plus phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight case. This case is not bulky which has me concerned some. But for $6.00 its hard to complain about it. You may want to purchase a screen protector to use in combination with this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great basic case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use because case i wanted was not on market yet. Other cases were 2-3 times more money. To be honest after having this on phone, and using it, I am not in a hurry to replace it. All corners have good protection. The back is hard plastic while sides are flexible but don't bent out off phone frame after it is on. Drop protection 6 feet. The only thing I wish is they made a black one.

    I would recommend this to a friend