Customer Ratings & Reviews
- Model:
- NS-23UTNWCHK
- SKU:
- 6527373
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the protection and fit that the Hard-Shell Case for Samsung Galaxy S23 Ultra provides, as well as its affordable price. Many appreciate the case's design, quality, and ease of use. Some customers feel that the case has good transparency and is not too bulky.
This summary was generated by AI based on customer reviews.
No frills
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine. This is a no frills case, but it works.
I would recommend this to a friendDoes the job !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product, its just not what i was hoping for.
I would recommend this to a friendCase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice case in terms of look but not sturdy enough.
No, I would not recommend this to a friendAverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, average case bang for your buck. Hard to take off
I would recommend this to a friend- Pros mentioned:Protection
1 fall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my phone 1st day I got it. Case did protect phone, but case was shot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DustyG,
Thank you for writing a review about our Insignia™ - Hard-Shell Case for Samsung Galaxy S23 Ultra - Clear. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
Feels cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are way more better options on amazon at much more reasonable prices. Anyways this will be a good temporary case if you are going to return it.
No, I would not recommend this to a friendGood price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like that fact that it wasn't pricey however the feel of it i wasn't comfortable with the support. Could be that I'm use to the OtterBox defender cases.
I would recommend this to a friendInaccurate description
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only the backing is hardcase. The rest is soft. A year in, and the sides have started tearing away and the case has yellowed with age, making the description of this product inaccurate.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the discrepancy between the description of our product and your experience with it. It's concerning to hear that the sides of the case have started tearing away and that the color has yellowed over time. Providing durable and accurately described products is important to us, and we apologize for any inconvenience this has caused you. Your feedback is invaluable, and we'll use it to improve the quality and accuracy of our product descriptions in the future. If you need assistance with a replacement or if there's anything else we can do to help, please don't hesitate to contact our customer service team. We apologize for any inconvenience this has caused and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-hard-shell-case-for-samsung-galaxy-s23-ultra-clear/6527371.p?skuId=6527371
Does not protect the sides of the phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case does not come up the sides as in other models, therefore returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the feedback on the Insignia™ Hard-Shell Case for Samsung Galaxy S23 Ultra. We appreciate you letting us know that it doesn't come up the sides like other models and that you returned it for that reason. This is helpful information for us and other customers. If you have any other questions or need further assistance, feel free to contact our Insignia customer support team (877-467-4289). - Mae | Insignia Support
It's ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cute, but it's too sleek and slips out of my pocket too much.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Hard-Shell Case for Samsung Galaxy S23 Ultra - Falling Flower, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Bad case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good case. Drop protection is weak and it looks cheap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DominicA,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with, the # is 888-237-8289.
Insignia Support,
Renee
Bottoms Mics On S23 Ultra Covered By Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 mics on the bottom of the 23 Ultra are completely covered by this case. Whoever gave the go ahead to mass produce this product royally screwed up at the chance of an otherwise nicely constructed case. Returning.
No, I would not recommend this to a friendNot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just dropped my phone and the screen broked while using this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi FayeJ,
Thank you for taking time to write a review our Insignia™ - Hard-Shell Case for Samsung Galaxy S23 Ultra - Falling Flower. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Doesnt fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got his for my Galaxy S23 Ultra and it doesnt fit my phone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you experienced with the product not fitting your Galaxy S23 Ultra. Ensuring compatibility with a wide range of devices is important to us, and we regret that we fell short of meeting your expectations in this instance. Your feedback is valuable, and we'll use it to improve the accuracy of our product descriptions and specifications to better align with our customers' needs. If you need assistance with finding a suitable alternative or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-hard-shell-case-for-samsung-galaxy-s23-ultra-abstract/6544295.p?skuId=6544295
- Pros mentioned:Case quality, Protection
Surprising protection and functionally unexpected!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia™ - Hard-Shell Case for Samsung Galaxy S23 Ultra offers serious securities and protection for your new Samsung flagship topping out over $1k! With this type of cost in your pocket, you need full function without sacrificing safety! Insignia has found the right combination for both your needs in this hard-shell case! Perfect blend of protection where it is needed such as your 5 camera lenses and the front monster profile of your screen, yet makes accessing your S-pen, and sound rocker buttons easy. I found this case to be a true surprise, despite not caring for the actual checkerboard colors. If it was Black and white, or something other than tan, I would love it. That one issue aside, the protection on this case far surpassed my expectation. I am not bound to the front flap case that Samsung makes to protect my screen as this case has perfectly placed bumpers that do not hinder functionality or usability. The hard case provides drop protection as well while leveling the back to fully protect the cameras without covering them with some other material so your shots come out exactly like they are designed, not filtered. PROS - Insignia's design, quality, and price-point compared to other brands - Perfect fit for the S23 Ultra and all its features - Rugged, yet functional - Drop protection matches standards CONS - Not a fan of the color
I would recommend this to a friend Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, the design began to peel off from one corner...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Hard-Shell Case for Samsung Galaxy S23 Ultra - Falling Flower, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Short refund window for expensive cheap case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WANT A REFUND IT FEELS CHEAP I also thought it was $25 and it was $60+
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TErkinsThe1st,
We're very sorry to read you are experiencing issues with one of our products. For more questions and product support you may contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage is too loose and no protection at all people don't buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - Clear Hard-Shell Case for Samsung Galaxy S23 Ultra - Clear . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
- Pros mentioned:Design
Very well built phone case for the price.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a fan of Insignia products for quite some time. It has saved me money as I feel their products are very good quality for the price. This phone case has a decent thickness to help with dropped phones from a higher distance of say 8-10 feet. I would recommend that you always have a screen protector as well as a phone case to protect. This case fits very snugly and is very easy to install. It also doesn't take much to take off but as other phone cases if you put on and take off it will loosen and not fit so snugly. I selected the clear with some flowers in the case as that is what my daughter wanted. The plastic is very clear and the images or flowers are very nice they are embedded in the plastic so the images won't wear off like some cases do. There are plastic covers as part of the plastic case for the phone buttons. Those are button covers fit very well over them and do not make false inputs as some cases do. Very nice case for the money for sure. I would highly recommend and at the price you can purchase a few cases if you would like to change out from time to time.
I would recommend this to a friend - Pros mentioned:Price, Protection
My everyday case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice clear case, liked it much better than the black 2 piece case. Phone feels very protected and the case does edges do not push on the screen protector I am using (Zagg). For $15, it is hard to go wrong with this case.
I would recommend this to a friend