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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.7 out of 5 stars with 553 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Hard-Shell Case for Samsung Galaxy S24 Ultra, particularly praising its protective qualities, perfect fit, overall quality, and appealing design. The case is also appreciated for its reasonable price, attractive appearance, and ease of use, with some users highlighting the comfortable grip. While some concerns exist regarding bulk, weight, and potential color changes over time, these are mentioned less frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 553 reviews
  • Rated 3 out of 5 stars

    Okay but expensive.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky case and expensive for a clear case. No grip in hand but im okay with that. Its more of a have to buy befor my real case comes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is nice looking, seems durable. But, the button on side for volume doesn't line up right.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved it, but it doesnt protect her phone or anything else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and nice looking but not alot of protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok...................................................................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fine case, doesnt wrap around the sides of the phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I approve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's basic. Works fine. Nothing special. Would buy again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was okay, but it was easily scratched, and fade.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We apologize for the inconvenience you experienced with the case being easily scratched and fading. We understand how disappointing it can be when a product does not meet your expectations. Your insights are valuable to us as we strive to improve our product quality and ensure better customer satisfaction. We appreciate your patience and understanding.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good it was not a good case at all it broke when I tried to put it on

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are sorry to hear that the case broke when you tried to put it on. Your experience is important to us, and we understand how frustrating it can be when a product does not meet expectations. We appreciate your input and will use it to improve our products and services. We are committed to providing you with better solutions in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 2 out of 5 stars

    Clear case

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didntvreally like how the phone looked inside the case.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that you're not satisfied with how your phone looks inside the case. Your input is valuable to us, and we'll use it to improve our products.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a bad product. Not recommended at all. My phone didnt even dropped and this thing came off broken. I am very disappointed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, AvtarSingh, for sharing your experience. We regret to hear that the Insignia™ Hard-Shell Case did not provide the durability you expected. Your feedback is valuable, and we understand how frustrating it must have been to have the case break without an impact. We appreciate you taking the time to let us know, and we are here to assist if you need any support.Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Both cracked within a few months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very delicate, came in a two pack and both were randomly cracked within a few months. I never dropped my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slippery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just to slippery my wife dropped her phone a couple times because of this

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia Hard-Shell Case for Samsung Galaxy S24 Ultra. We're sorry to hear that the case's slipperiness has caused your wife to drop her phone.

      We understand how important it is to have a secure grip on your phone case. Your feedback is valuable and will help us improve our products. If you have any further concerns or need assistance, please reach out to our customer support team. We're here to help and ensure you have a better experience with our products in the future. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard and slippery. Do not recommend. Check out spigen instead.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding our Insignia™ Hard-Shell Case for the Samsung Galaxy S24 Ultra. We’re sorry to hear that you found the case to be hard and slippery, and we appreciate your insights.

      Our design team's goal is to create products that not only protect your device but also enhance usability. We understand that grip and comfort are important factors when choosing a case, and your comments will help us improve future designs.

      If you have any specific suggestions or features you would like to see in our cases, please feel free to share them. We value your input and are committed to providing quality products that meet our customers' needs.

      Thank you once again for your feedback, and we hope to serve you better in the future. BBY-ExBrand_Insignia

  • Pros mentioned:
    Design, Protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Must-Have Case for Galaxy S24 Ultra

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Insignia Hard-Shell Case for my Samsung Galaxy S24 Ultra and I couldn't be happier with my purchase! This case offers exceptional protection for my phone with its durable polycarbonate plastic construction, giving me peace of mind against everyday damage and accidental drops up to 8 feet. The sturdy material ensures that my phone stays safe, even in the busiest and most chaotic moments of my day. One of the features I appreciate most about this case is its compatibility with wireless charging. It's incredibly convenient to be able to charge my phone without any hassle or obstruction from the case or cords. I can simply place my phone on the charging pad and let it power up effortlessly. Additionally, the raised edges around the screen and camera lens provide added protection, preventing them from getting scratched when I place my phone down on surfaces. This extra safeguard gives me confidence that my phone's most vulnerable areas are well-protected. The clear background of the case, adorned with a delightful blue flower pattern design, adds a stylish and personalized touch to my device. It allows me to showcase my personality and sense of style while keeping my phone safe and secure. Overall, I highly recommend the Insignia Hard-Shell Case for anyone looking to protect and personalize their Samsung Galaxy S24 Ultra. With its combination of durability, functionality, and stylish design, it's definitely a 5-star product in my book!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitter was coming out and it looked like someone super glued it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, works good, you can protect your phone with this

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Overall cheap feel

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia clear hard-shell case for the Samsung Galaxy S24 Ultra is an acceptable phone case, though it has some noticeable drawbacks. To me, the case feels somewhat cheap. Particularly evident is its overall feel and the seams along the back edges where the case pieces come together. It feels as if the case is actually square, without the rounded edges that the phone itself has. I also don't like the feel of the etched ouline in the back of the case. While it adds to the overall look, I don't like the way they feel when held. I also felt that the material of the case tends to be slippery. This caused it to slide out of my pocket too easily. On the positive side, it's easy to install on the phone and presents a pleasing appearance. It allows for customization by letting you place items, such as stickers, between the case and the phone. Despite the drawbacks, the case demonstrates durability in drop and scratch tests, indicating a decent level of protection. Additionally, its affordability makes it a reasonable choice considering its quality. While it's not to my liking, the negaatives may not bother you.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SciFiFan , I apologize for any dissatisfaction you may have experienced. If there are other preferences you have, we would have been happy to accommodate them if they were available. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for.

      Best regards,
      Yanne BBY-ExBrand_Insignia

  • Pros mentioned:
    Protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice case for everyday protection

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one downside to pre-ordering a new phone model is the limited number of cases available at launch. When you're spending $1500, you don't want to leave the phone unprotected! I was extremely happy to see new cases released so quickly after the S24 Ultra dropped. I like a lower-profile minimalist case, and this hardshell case is just what i was looking for. The cut outs line up perfectly and the case doesnt interfere with wireless charging. It doesn't add much bulk, which is nice since the S24 Ultra is already a large phone. Best of all, it allows the beauty of the phone to shine through while adding a touch of sparkle. I have the Titanium Yellow phone model-- it's more of a gold-ivory than true yellow-- and this clear case metallic confetti really complements the phone. The case has a raised lip around the screen and camera lens to protect against scratches. I don't think this is the most protective case available. If you're hard on your phone or in harsh environments, this might not be the case for you. If you're looking for a thin case that protects against everyday bumps and short drops, this case is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Nice Hard Shell for the S24 Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits snug, sleek and design is very attractive good value. Cut out for cameras in the back so no additional protection there.

    I would recommend this to a friend