Customer Ratings & Reviews
- Model:
- NS-14PMSMHCC
- SKU:
- 6510181
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Hard-Shell Case with MagSafe for iPhone 14 Pro Max for its excellent protection and strong MagSafe capabilities. Many appreciate the case's snug fit, good grip, and reasonable price, along with its sturdy build quality and clear design. Positive feedback also highlights the ease of use and compatibility with wireless charging. While some find the case slightly bulky, and a few have noted discoloration over time, the overall sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Flimsy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I put the pop socket on it, it started to get very flimsy. I have to take it on and off every night in order to charge my phone. They are expensive for the quality of them and I w already had to buy 2 within a month and a half
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointing experience with your Insignia Hard-Shell Case with MagSafe for iPhone 14 Pro Max. We understand that the addition of a pop socket affected the case's durability and quality, causing it to become flimsy. We're sorry to hear that you've had to replace it not once, but twice within a short period of time. We take these concerns seriously and will pass them along to our product development team to ensure we're meeting our customers' expectations for quality and durability. We appreciate your feedback and would like to make things right. If you'd like, we can offer a replacement or refund to ensure you have a reliable and functional product. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-hard-shell-case-with-magsafe-for-iphone-14-pro-max-clear/6510181.p?skuId=6510181
It was ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was ok. Just felt a little low quality. I felt it wouldn’t last the year.
I would recommend this to a friendGood case but…
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really did like using this phone case. Super disappointing it when it started to break apart at the edges. Had to switch out to a different phone case because it’s constantly afraid the phone with fall out of case.
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slippery case no grip but it’s not bad so it gets the job done
No, I would not recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s cover break down after her about three months.
I would recommend this to a friend- Cons mentioned:Color
Started turning yellow within a few weeks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the clear case and it started turning yellow where I held it within 2 weeks. I returned it and got one with a black border.
No, I would not recommend this to a friend - Cons mentioned:Color
Bad iPhone case
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It turned yellow y a short period of time. Best Buy would not help w return of the item
No, I would not recommend this to a friend Stick with Apple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia case didn't work well with the magsafe charger. I put the phone on the charger multiple times and it did not charge. The original Apple case works much better so I put the old case back on till I can get a new Apple case.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia™ Hard-Shell Case with MagSafe for iPhone 14 Pro Max. Sorry to hear that it didn't work well with your phone's MagSafe charger, resulting in difficulty charging your device. We apologize for the inconvenience this has caused. We appreciate your feedback and will take it into consideration as we continue to improve our products. In the meantime, we're glad to hear that the original Apple case works better for you. If you have any further issues or concerns, please don't hesitate to reach out to us so we can assist you further. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-hard-shell-case-with-magsafe-for-iphone-14-pro-max-clear/6510181.p?skuId=6510181
Buttons stick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good in hads but activates siri nonstop and you have to life up on case sometimes to make it stop pressing side button
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Hard-Shell Case with MagSafe for iPhone 14 Pro Max. I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
Insignia Support
Irene
www.insigniaproducts.com/support
apple case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good product, estetic is ok, but not funtional
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Hard-Shell Case with MagSafe for iPhone 14 Pro Max - Clear, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
I dropped my phone 4 feet or less
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the case I thought it was a good case until I drop my phone from about 4 feet and my back glass shattered I thought at this case wouldn’t destroy my phone, but it did
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi thomasj! I'm sorry to hear that the Insignia™ - Hard-Shell Case with MagSafe for iPhone 14 Pro Max didn't meet your expectations. We understand how important it is to have reliable products, and we appreciate your feedback. We'd like to learn more about your experience so we can improve our offerings. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-hard-shell-case-with-magsafe-for-iphone-14-pro-max-clear/6510181.p?skuId=6510181
Do not buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 stars I would. Bought this case and in less than two days I dropped my iphone 14 pro max (not to low to from the ground) and the entire back cover shattered. I DO NOT recommend.
No, I would not recommend this to a friendPhone coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product . There are a pout of issues with it , especially when it comes to charging the phone. You have to remove the protection to be able to charge the phone
No, I would not recommend this to a friendNot my cup of tea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the worst cover I’ve ever bought. I’m sorry, but I can’t say the oposite. I had to return it because it did not protect the phone or for right.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lolapr,
We truly appreciate your feedback about this product. It is important for us to know your feedback so we can always continue to improve its quality and durability. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Stay Away
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke apart plus my phone cracked with it on like back shattered wouldn’t recommend get something that’s worth it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RFWAQUA,
We are very sorry to read that the case broke apart. I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work properly. The volume bottoms can’t be used.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Helinho, Thank you for taking the time to leave a review of our Insignia™ - Hard-Shell Case with MagSafe for iPhone 14 Pro Max - Clear. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Better options out there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit mu iPhone and clear case stretched out in order to get to fit. Now it’s just loose
No, I would not recommend this to a friendCase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is no good. Cracked my back glass on my phone with the case
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WilliamMetcalf. Thank you for writing a review about our Insignia Hard-Shell Case with MagSafe. I apologize that this case is not good because it cracked on the back glass of your phone. I know how inconvenient this must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not the one I wanted in clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the one I wanted they only had this one in clear and the white design is tacky
No, I would not recommend this to a friendNo protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no type of drop or scratch protection. I dropped my phone once and it scratch the back in the case.
No, I would not recommend this to a friend