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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 133 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Hard-Shell Case with MagSafe Kickstand for iPhone 16 Pro highly for its kickstand, durability, and grip. Users appreciate the sleek design, solid stand, and perfect fit of the case. The case quality is praised, and the lightweight feel is also a plus for many customers. Overall, the case seems to be well-received for its practical features and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-133 of 133 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Cheap material and construction. Good for a backup case.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Good idea, not the execution of the stand

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color on the case BUT the built in kickstand is a little annoying to pull off from the case. Not a fan of how thing the stand is

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Shaunathon151. We appreciate you sharing your thoughts on the Insignia™ - Hard-Shell Case with MagSafe Kickstand. We'll take your feedback on the kickstand design into consideration for future improvements. If you have any questions or need further assistance, please don't hesitate to reach out our Insignia customer support team (877-467-4289). - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Durability, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good case, great value, nice looks!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fit my iphone 16 pro perfectly. The case feel is somewhat rigid but a bit pliable, between hard and soft, and definitely more rigid than the apple store silicone case. I like that there is a strong plastic frame around the camera to help protect it. Also, the utility of the ring design that still functions with the magnetic hold features of the phone is really nice. The buttons on the sides work perfectly and have a satisfying little “click” that let you know you engaged the button. I actually prefer the feel of the buttons on this case to the official apple silicone case. I really like this case although I’d choose a different color next time. I got it in black. The color is matte and does show fingerprints to some degree but not in a way that looks “dirty.” The case is easily cleaned and despite a couple of drops, it does not show any wear. Overall, a great purchase for utility and ease of use, and most of all, protecting your phone while still accessing all the features of the phone. I think it could be improved by offering a greater selection of fun colors or print options.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review! We're thrilled to hear that the case fits your iPhone 16 Pro perfectly and that you appreciate its design and functionality. Your feedback on the feel of the buttons and the protective frame around the camera is invaluable. We also appreciate your suggestion for more color options and prints, and we'll definitely consider it for future products.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the idea of it. Only Problem after a while the kickstand won't sit back properly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear you liked the concept of the product. We appreciate you pointing out the issue with the kickstand, and we’ll be sure to take this into consideration as we continue to improve our designs. Your input is important to us.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very fragile and scratches easily. Do not recommend. ZAGG is usually a good product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Protection Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case broke within the first few days. I don’t recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Insignia™ Hard-Shell Case with MagSafe Kickstand for the iPhone 16 Pro. We are truly sorry to hear that you experienced an issue with the durability of our product within such a short timeframe.

      At Insignia, we strive to ensure that our products meet the highest standards of quality and reliability. Your experience is important to us, and we take your concerns seriously. We would like to investigate this matter further to understand what went wrong and to prevent it from happening in the future.

      Please reach out to our customer support team with your purchase details, and we will be happy to assist you with a replacement or refund. Your satisfaction is our priority, and we appreciate your feedback as it helps us improve our products.

      Thank you for choosing Insignia, and we hope to resolve this issue for you quickly BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Kickstand doesn't hold up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not well made. Bought one and kickstand failed within one week. Exchanged for another and the same thing happened.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi cleanair23, thank you for your feedback on the Insignia™ Hard-Shell Case with MagSafe Kickstand for iPhone 16 Pro. I'm sorry to hear about the issues you've experienced with the kickstand. This is certainly not the quality we aim to provide.

      Your insights will be valuable in helping us address these issues. We appreciate your patience and understanding. Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand broke in less than a week. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, Diego. We're sorry to hear about your experience with the Insignia™ Hard-Shell Case with MagSafe Kickstand for iPhone 16 Pro. Your input is valuable to us and helps us improve our products and services. We appreciate your understanding and hope to serve you better in the future. . Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheaply made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. The metal kick stand is to thin and breaks easily

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Abird32,

      Thank you for sharing your feedback about the Insignia™ Hard-Shell Case with MagSafe Kickstand for iPhone 16 Pro. We're sorry to hear that the metal kickstand was too thin and broke easily. We understand how disappointing this must be.

      Your feedback is valuable to us, and we will use it to improve our products. If you need further assistance or have any other concerns, please reach out to our customer service team. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products. Emman | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Slim Case with Stand

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxing was straightforward. However, I do like that you can slide the case out in the box without breaking the seal just to look at it before you purchase. Once removed I was able to insert my Iphone 16 Pro into left side then right in. The fit is snug but not too tight that I was unable to get the phone in. Use: I like the feel of the case however it seems like over time it might get a little slippery. It has a nice snug fit and while offering protection does not increase the size much. The color is like a smoke black so you can see the color of your phone underneath but not much. This is a Magsafe case so there is a large magnet on the back. In fact, this ring pulls out to make a stand both portrait and landscape. I like the concept however I do not prop up my phone often to watch content. The lip on the front of the screen is just enough to protect my screen when setting my phone face down on a table. I had no issue accessing the ports with several USBC chargers. The Camera Control area is nice in that you can access the button, but it does not feel like the little area between the button and screen is either sharp edged or in any way offering weaker protection there. This is a huge plus since not every case has done a good job with the button area. The camera cut out is a decent amount of protection and does not get in the way of the lenses. In all I really like this case especially for the price point. I just wish the implementation of the ring stand would allow you to lock it in place when not using it and be able to turn it left or right. This would eliminate my 2 cons. I found the ring snapping back when removing it from my Magsafe charger. Also, when using the stand feature I wanted to turn the ring for more stand angles and this does not move. I still wish they offered more colors. Otherwise, you cannot go wrong with this case if you want a mix between a stand case and slim form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Grip
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Insignia Hard Shell Case with MagSafe Kickstand

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia Hard Shell case with MagSafe kickstand for iphone pro is a good case. Case Overview - The case feels and is very durable. I like the smoke color to the case. It was easy to install and the buttons are easy to press through the rubbery keys. Kickstand Overview - It works well, just trying to open it is not the most simplist functions I have seen better. You had better have some fingernails to help get it opened. There is a little bit of a groove but it is very minimal to say the least. The Magsafe component works well. I have a vertical charger where I hang the phone horizontally. This case holds without fail. I have had cases in the past which won't have a good magnetic grip so the phone would come off easily. Sometimes from placing my keys on the nightstand. I was able to take photos using this case with ease. The cutouts and the fit is very nice and fits snug. I have used this case for the past few days and like the way my hand can grip it without sliding. overall a very good phone case, the kickstand could have been better implemented in the design.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We are pleased to hear that you find the Insignia Hard Shell Case with MagSafe Kickstand for iPhone Pro to be a good case. Your comments about the durability, ease of installation, and the effectiveness of the Magsafe component are very valuable. We appreciate your insights on the kickstand design and functionality, and we are glad that the case meets your expectations in terms of grip and fit. Your recommendation means a lot to us, and we are committed to continuing to provide high-quality products. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Fit
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A disappointing kickstand MagSafe case.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Hard-Sheel case with MagSafe and kickstand has been somewhat of a disappointment. I have kickstand and MagSafe stands for several phones in our household and this 16 Pro model just doesn't seem to stand ground with other brands. It's unusual for me to find fault in most Insignia products but this particular phone case with MagSafe and kickstand just feels cheap and I worry about its longevity. The case itself fits beautifully on my iPhone 16 Pro - snug and safe. But, the kickstand is definitely the weak spot. Several times I've had my phone wobble or fall over while using the kickstand -- especially in vertical/portrait position. I haven't experienced this with my 16 Pro Max, a bigger and heavier phone, with a similar hard-shell case with MagSafe and a kickstand. Perhaps I just got a dud, but this case just doesn't seem to work well for the 16 Pro, smaller iPhone. Aside from the weakest spot (kickstand), the case itself feels like it would protect my iPhone from a relatively "light" drop. But, I'm not thrilled with the build quality. There are other brands with much more stable and well-built kickstands. I would not recommend this if you intend to use the kickstand. I would recommend it if you're looking for a reasonably priced case with MagSafe, just don't use the kickstand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Kickstand

    Rated 2 out of 5 stars

    MagSafe Fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the case is good looking, and the kickstand is a nice feature, trying to wirelessly charge in my car or with the Apple MagSafe charger fails miserably. The phone and charger get extremely hot and it defeats the purpose of wireless charging. I plan on returning it tomorrow.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you like the look of the case and find the kickstand useful. However, we’re sorry to learn about the issues you’ve experienced with wireless charging, especially with the phone and charger getting extremely hot. We understand how frustrating this must be and appreciate your honesty. Your experience is important to us, and we’ll use your comments to improve our products. Please reach out to our customer service team for assistance with your return. Thank you for sharing your experience with us. Keith | Insignia Support BBY-ExBrand_Insignia

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